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Product safety and security in the global supply chain: Issues, challenges and research opportunities

TLDR
In this article, the authors focus on how the field of operations management can provide fresh perspectives and insights in addressing the challenges of product safety and security in the global supply chain and examine the product safety issues and challenges that arise in five industries that are increasingly globalizing their supply chains.
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This article is published in Journal of Operations Management.The article was published on 2011-11-01 and is currently open access. It has received 458 citations till now. The article focuses on the topics: Supply chain & Product lifecycle.

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Citations
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Blockchain Technology in Healthcare: A Comprehensive Review and Directions for Future Research

TL;DR: This survey provides a comprehensive review of emerging blockchain-based healthcare technologies and related applications and shows the potential of blockchain technology in revolutionizing healthcare industry.
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Chain liability in multitier supply chains? Responsibility attributions for unsustainable supplier behavior

TL;DR: In this paper, the chain liability effect increases if an environmental degradation incident results from supplier behavior rather than force majeure, results from a company decision rather than the decision of an individual employee, and is more severe.
Journal ArticleDOI

The new conceptual framework for food supply chain assessment

TL;DR: In this article, a general and conceptual framework for the assessment of food supply chain (FSC) and logistics of food products in agreement with a multidisciplinary and integrated view is presented.
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Global sourcing and quality recalls: An empirical study of outsourcing-supplier concentration-product recalls linkages

TL;DR: In this paper, the authors investigated how make-or-buy decisions (i.e., outsourcing, the use of foreign suppliers, the relocation of production to offshore markets, and decisions to consolidate supply bases) are related to product quality recalls.
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Literature review: The vaccine supply chain

TL;DR: A broader framework is needed so that open research questions can be identified more easily and contributions are not overlooked in the logistical aspects of vaccination.
References
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Journal ArticleDOI

Food-related illness and death in the United States.

TL;DR: Overall, foodborne diseases appear to cause more illnesses but fewer deaths than previously estimated.
Journal ArticleDOI

Food-related illness and death in the United States.

TL;DR: The results of this study are consistent with those of previous studies in the United States, South America, Spain, and Mexico, and although in countries like Chile, disk diffusion is practical and reliable for most susceptibility testing, detecting low-level vancomycin resistance in enterocci is difficult without supplementary testing.
Journal ArticleDOI

Perspectives in supply chain risk management

TL;DR: In this paper, the authors present a review of various quantitative models for managing supply chain risks and relate various supply chain risk management strategies examined in the research literature with actual practices, highlighting the gap between theory and practice, and motivate researchers to develop new models for mitigating supply chain disruptions.
Journal ArticleDOI

Managing Disruption Risks in Supply Chains

TL;DR: In this paper, the authors provide a conceptual framework that reflects the joint activities of risk assessment and risk mitigation that are fundamental to disruption risk management in supply chains, and consider empirical results from a rich data set covering the period 1995-2000 on accidents in the U. S. Chemical Industry.
Journal Article

Managing Risk To Avoid Supply-Chain Breakdown

TL;DR: In this article, a "what if?" team exercise called "stress testing" is used to identify potentially weak links in the supply chain and then select the best mitigation strategy: holding "reserves," pooling inventory, using redundant suppliers, balancing capacity and inventory, implementing robust backup and recovery systems, adjusting pricing and incentives, bringing or keeping production in-house, and using Continuous Replenishment Programs (CRP), Collaborative Planning, Forecasting, and other supply-chain initiatives.
Related Papers (5)
Frequently Asked Questions (17)
Q1. What are the contributions in this paper?

In this essay the authors focus on how the field of operations management can provide fresh perspectives and insights in addressing the challenges of product safety and security in the global supply chain. The authors first examine the product safety issues and challenges that arise in five industries that are increasingly globalizing their supply chains: food, pharmaceuticals, medical devices, consumer products and automobiles. The authors describe four areas where operations management theory and methodologies can provide fresh insights and innovative solutions in addressing these problems ; regulation and standards, product lifecycle management, traceability and recall management, and supplier relationships. 

From their review of the extant literature, the authors have identified four key areas for further research that share commonality and criticality across all of the product groups they investigated: ( 1 ) collaborating with governments in developing new regulatory mechanisms and standards that incentivize safety ; ( 2 ) better tools and methodologies for managing information during the lifecycle of the product from design through disposal ; ( 3 ) technologies for tracing products across the global supply chain and managing recalls ; and ( 4 ) building supplier relationships as a critical element of a product safety risk management strategy. Further work is needed in the interface of operations and policy to determine the most effective incentives for ensuring product quality and safety in the supply chain. Further research might evaluate how effectively these systems can help to identify products which may have been exposed to contamination or adulteration. However, the actual learning mechanism is a topic for further research. 

As safety becomes a recognized part of product lifecycle management, research will be needed to determine if hazard analysis processes and/or traceability approaches lead to safer products and fewer recalls. 

In 2008, the European Union, U.S., and China launched a trilateral approach to product safety designed to build mutual trust and develop a coordinated response to product safety concerns, as well as keep to product safety at the top of the international political agenda. 

In their review the authors identify four key areas for operations management research in addressing safety and security problems: regulation and standards, product lifecycle management; traceability and recalls, and supplier management. 

Research is needed to determine how information sharing coupled with “smart” IT solutions like data-mining techniques or pattern recognition methods can help in detecting a safety problem and its likely root cause for purposes of making a timely recall decision. 

From their review of the extant literature, the authors have identified four key areas for further research that share commonality and criticality across all of the product groups the authors investigated: (1) collaborating with governments in developing new regulatory mechanisms and standards that incentivize safety; (2) better tools and methodologies for managing information during the lifecycle of the product from design through disposal; (3) technologies for tracing products across the global supply chain and managing recalls; and (4) building supplier relationships as a critical element of a product safety risk management strategy. 

The process starts with a preliminary hazard analysis that is intended toanalyses examine the hazards that may arise during storage, transportation or use; hazards that arise due to technical malfunction or failure of the device; and hazards due to user error. 

The particular challenges of maintaining product design quality and safety in international production networks while, at the same time, trying to cut costs and shorten the concept-to-market time have been addressed (Zhu et al., 2009, 2008). 

Product lifecycle management Product lifecycle management refers to the process of managing the entire lifecycle of a product from conception through design and manufacturing, including service and disposal. 

The bottleneck may lie in having enough data and information to use these sophisticated information technologies in managing recalls. 

In this essay, the authors focus on five industries where product safety and security is most critical: food, pharmaceuticals, medical devices, consumer products and automobiles. 

Several safety problems with products manufactured in developing regions of the world are linked to intentional actions by a supplier or outsourcer to increase profits at the expense of safety. 

They may include errors, such as contamination or inadequate sterilization, that might arise during manufacturing, packaging, transportation, storage, and handling. 

The current literature indicates that research addressing strategies for risk prevention, risk mitigation and risk control will complement existing work in the area of procurement and supply management. 

Quality function deployment, a tool adapted from operations management, has also been proposed as an approach for considering multiple objectives, including safety, in establishing design requirements (Karsak, 2004). 

While not a comprehensive list, others who use operations management principles to address issues of product security and safety include Lee and Whang (2005) who advocate the use of total quality management, Crosby’s cost of quality paradigm and Six Sigma’s Design Measure Analyze Improve Control (DMAIC) in order to design and operate better processes to assure supply chain security at lower cost.