Journal ArticleDOI
Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence
TLDR
It is suggested that AI is not one monolithic term but instead needs to be seen in a more nuanced way and a framework that helps organizations think about the internal and external implications of AI is presented, which is labelled the Three C Model of Confidence, Change, and Control.About:
This article is published in Business Horizons.The article was published on 2019-01-01. It has received 1039 citations till now. The article focuses on the topics: Artificial general intelligence & Big data.read more
Citations
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Artificial Intelligence (AI) : Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy
Yogesh K. Dwivedi,Laurie Hughes,Elvira Ismagilova,Gert Aarts,Crispin Coombs,Tom Crick,Yanqing Duan,Rohita Dwivedi,John S. Edwards,Aled Eirug,Vassilis Galanos,P. Vigneswara Ilavarasan,Marijn Janssen,Paul Jones,Arpan Kumar Kar,Hatice Kizgin,Bianca Kronemann,Banita Lal,Biagio Lucini,Rony Medaglia,Kenneth Le Meunier-FitzHugh,Leslie Caroline Le Meunier-FitzHugh,Santosh K. Misra,Emmanuel Mogaji,Sujeet Kumar Sharma,Jang Bahadur Singh,Vishnupriya Raghavan,Ramakrishnan Raman,Nripendra P. Rana,Spyridon Samothrakis,Jak Spencer,Kuttimani Tamilmani,Annie Tubadji,Paul Walton,Michael D. Williams +34 more
TL;DR: This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.
Journal ArticleDOI
How artificial intelligence will change the future of marketing
TL;DR: A multidimensional framework for understanding the impact of AI involving intelligence levels, task types, and whether AI is embedded in a robot is proposed; AI will be more effective if it augments (rather than replaces) human managers.
Journal ArticleDOI
The future of social media in marketing.
TL;DR: The authors identify nine themes, organized by predicted imminence (i.e., the immediate, near, and far futures), that they believe will meaningfully shape the future of social media through three lenses: consumer, industry, and public policy.
Journal ArticleDOI
Systematic review of research on artificial intelligence applications in higher education – where are the educators?
TL;DR: In this article, the authors provide an overview of research on AI applications in higher education through a systematic review, focusing on four areas of AIEd applications in academic support services, and institutional and administrative services: 1. profiling and prediction, 2. assessment and evaluation, adaptive systems and personalisation, and 4. intelligent tutoring systems.
Journal ArticleDOI
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review
TL;DR: In this article, the authors investigated the role of Artificial Intelligence (AI) in the construction of sustainable business models (SBMs) and provided a quantitative overview of the academic literature that constitutes the field.
References
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Journal ArticleDOI
A Conceptual Model of Service Quality and Its Implications for Future Research
TL;DR: The attainment of quality in products and services has become a pivotal concern of the 1980s as discussed by the authors, while quality in tangible goods has been described and measured by marketers, quality in services is la...
Journal ArticleDOI
Users of the world, unite! The challenges and opportunities of Social Media
TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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Computing Machinery and Intelligence
TL;DR: If the meaning of the words “machine” and “think” are to be found by examining how they are commonly used it is difficult to escape the conclusion that the meaning and the answer to the question, “Can machines think?” is to be sought in a statistical survey such as a Gallup poll.
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Intelligence Reframed: Multiple Intelligences for the 21st Century
TL;DR: Gardner's theory of multiple intelligences as discussed by the authors has become widely accepted as one of the seminal ideas of the twentieth century and continues to attract attention all over the world and has been extensively studied.
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Artificial Intelligence (AI) : Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy
Yogesh K. Dwivedi,Laurie Hughes,Elvira Ismagilova,Gert Aarts,Crispin Coombs,Tom Crick,Yanqing Duan,Rohita Dwivedi,John S. Edwards,Aled Eirug,Vassilis Galanos,P. Vigneswara Ilavarasan,Marijn Janssen,Paul Jones,Arpan Kumar Kar,Hatice Kizgin,Bianca Kronemann,Banita Lal,Biagio Lucini,Rony Medaglia,Kenneth Le Meunier-FitzHugh,Leslie Caroline Le Meunier-FitzHugh,Santosh K. Misra,Emmanuel Mogaji,Sujeet Kumar Sharma,Jang Bahadur Singh,Vishnupriya Raghavan,Ramakrishnan Raman,Nripendra P. Rana,Spyridon Samothrakis,Jak Spencer,Kuttimani Tamilmani,Annie Tubadji,Paul Walton,Michael D. Williams +34 more