Journal ArticleDOI
The senses in tourism design: A bibliometric review
TLDR
The importance of addressing multisensory aspects in the design of tourism experiences and places has become apparent in a recent strand of research as mentioned in this paper and there has been a substantial growth of studies in the last decade across different countries and journals.About:
This article is published in Annals of Tourism Research.The article was published on 2020-07-01. It has received 65 citations till now. The article focuses on the topics: Tourism.read more
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The influence of scent on virtual reality experiences: The role of aroma-content congruence
TL;DR: In this article, the authors analyzed how the addition of ambient scent to a VR experience affects digital pre-experiences in a service context (tourism) and found that embodied VR devices, together with pleasant and congruent ambient scents, enhance sensory stimulation, which directly (and indirectly through ease of imagination) influence affective and behavioral reactions.
Journal ArticleDOI
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
Hyunsu Kim,Kevin Kam Fung So +1 more
TL;DR: In this article, the authors present a systematic review of the evolution and structure of empirical research on customer experience in hospitality and/or tourism settings based on 1248 articles published in 13 leading hospitality and tourism journals between January 1998 and May 2021.
Journal ArticleDOI
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
TL;DR: In this article , the authors present a systematic review of the evolution and structure of empirical research on customer experience in hospitality and/or tourism settings based on 1248 articles published in 13 leading hospitality and tourism journals between January 1998 and May 2021.
Journal ArticleDOI
Feeling dark, seeing dark: Mind–body in dark tourism
Jiaojiao Sun,Xingyang Lv +1 more
TL;DR: In this paper, the authors investigated how the different levels of the product photos on a website affect the potential tourists' feelings in the Chernobyl zone and found that the dark experience exerts a measurable effect on the participants' sensory expression in photographs and sketches.
References
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Journal ArticleDOI
Software survey: VOSviewer, a computer program for bibliometric mapping.
TL;DR: VOSviewer’s ability to handle large maps is demonstrated by using the program to construct and display a co-citation map of 5,000 major scientific journals.
Journal ArticleDOI
The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun
TL;DR: In this paper, the authors argue for the recognition of important experiential aspects of consumption, such as the symbolic, hedonic, and esthetic nature of the experience of consumption.
Book
The experience economy : work is theatre & every business a stage
B. Joseph Pine,James H. Gilmore +1 more
TL;DR: Pine and Gilmore as discussed by the authors argue that the future economic growth lies in the value of experiences and transformations, and that good and services are no longer enough to transform what they produce.
Book
The tourist gaze
TL;DR: The Tourist Gaze Mass Tourism and the Rise and Fall of the Seaside Resort The Changing Economics of the Tourist Industry Working under the tourist gaze Cultural Changes and the Restructuring of Tourism Gazing on History Seeing and Theming Globalizing the Gaze.