Journal ArticleDOI
To be engaged or not to be engaged: The antecedents and consequences of service employee engagement
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In this article, the authors explored the antecedents and consequences of service employee engagement, and examined the main effect of resources (autonomy, feedback, and support) on engagement and how the interaction among resources impacts engagement.About:
This article is published in Journal of Business Research.The article was published on 2013-11-01. It has received 255 citations till now. The article focuses on the topics: Employee engagement & Service (business).read more
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Effects of service orientation on job embeddedness in hotel industry
TL;DR: In this article, the authors developed and analyzed a model that depicts work engagement as a mediator of the relationship between job embeddedness and service orientation and found that WE was indeed a partial mediator and that EEFs indeed moderated the effects of service orientation on job embedness with adequate empirical support.
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Determinants of frontline employee service innovative behavior: The moderating role of co-worker socializing and service climate
TL;DR: In this article, the authors examined the influence of workplace happiness and work engagement on employee service innovative behavior from the perspective of positive psychology and found that co-worker socializing and the service climate of the organization moderate the relationship between work engagement and service innovative behaviour.
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Can high-performance work systems (HPWS) promote organisational innovation? Employee perspective-taking, engagement and creativity in a moderated mediation model
TL;DR: In this paper, the authors suggested a moderated mediated mechanism to explain the link between HRM through its new High Performance Work Systems (HPWS) and organisational innovation, as employee engagement mediates the relationship between HPWS and employee creativity.
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Moderation of Meaningful Work on the Relationship of Supervisor Support and Coworker Support with Work Engagement
TL;DR: In this paper, the authors outline the concept of work engagement and the importance of job resources including supervisor support and coworker support pertaining to work engagement, and highlight the critical significance of meaningful work for fostering employee well-being at work.
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Social Media Recruitment 3.0: Toward a new paradigm of strategic recruitment communication
TL;DR: In this article, the authors explore how a Web 3.0 social media recruitment communication strategy can influence, add value to and challenge conventional recruitment communication management, pointing toward a fundamental new approach to recruitment communication.
References
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The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.
Reuben M. Baron,David A. Kenny +1 more
TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Journal ArticleDOI
Multivariate Data Analysis
TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.
Journal ArticleDOI
Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book
Multiple Regression: Testing and Interpreting Interactions
Leona S. Aiken,Stephen G. West +1 more
TL;DR: In this article, the effects of predictor scaling on the coefficients of regression equations are investigated. But, they focus mainly on the effect of predictors scaling on coefficients of regressions.