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To be engaged or not to be engaged: The antecedents and consequences of service employee engagement

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TLDR
In this article, the authors explored the antecedents and consequences of service employee engagement, and examined the main effect of resources (autonomy, feedback, and support) on engagement and how the interaction among resources impacts engagement.
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This article is published in Journal of Business Research.The article was published on 2013-11-01. It has received 255 citations till now. The article focuses on the topics: Employee engagement & Service (business).

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Authentic leadership, work engagement and organizational citizenship behaviors in petroleum company

TL;DR: In this paper, the authors explored the relationship between authentic leadership, work engagement, and organizational citizenship behaviors among United Arab Emirates (UAE) nationals working in the petroleum sector and examined the mediating effect of psychological empowerment on the above mentioned relationship.
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Relationships Between Self-Efficacy and Work Engagement and the Effects on Job Satisfaction: A Survey on Certified Public Accountants

TL;DR: In this paper, the relationships between self-efficacay, work engagement and job satisfaction were investigated using correlation and regression analyses, and the associations seeked are hypothesized in the research model and the findings are discussed.
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Stressors, work engagement and their effects on hotel employee outcomes

TL;DR: In this article, the authors revisited the challenge-hindrance stressor framework among customer contact employees and linked challenge and hindrance stressors to four critical employee outc...
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What Is a Resource: Toward a Taxonomy of Resources for Employee Engagement:

TL;DR: In this article, the authors attempted to make meaning of those resources and found that resources are significant to fostering engagement, but no previous work has attempted to find meaning of such resources.
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Psychological contract breach, high-performance work system and engagement: the mediated effect of person-organization fit

TL;DR: Based on social exchange theory, this paper developed and tested a mediated moderation model to investigate the effects of psychological contract breach (PCB), person-organization fit (P-O fit) and high-performance work system (HPWS) on employee engagement.
References
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Journal ArticleDOI

The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
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Multivariate Data Analysis

TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.
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Structural equation modeling in practice: a review and recommended two-step approach

TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Book

Multiple Regression: Testing and Interpreting Interactions

TL;DR: In this article, the effects of predictor scaling on the coefficients of regression equations are investigated. But, they focus mainly on the effect of predictors scaling on coefficients of regressions.
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