Trust and Collaboration in the Aftermath of Conflict: The Effects of Contract Structure
Deepak Malhotra,Fabrice Lumineau +1 more
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In this paper, the authors evaluate the effects of contract structure on trust and the likelihood of continued collaboration in inter-irm disputes, using a longitudinal data set concerning 102 interfirm disputes.Abstract:
Leveraging a longitudinal data set concerning 102 interfirm disputes, we evaluate the effects of contract structure on trust and on the likelihood of continued collaboration. We theoretically refin...read more
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Forgiveness in Vertical Relationships: Incentive and Termination Effects
Bart Vanneste,Douglas H. Frank +1 more
TL;DR: This work builds a formal model of a vertical relationship between two parties that endogenizes the choice of the minimum performance necessary for continuation as a function of the values of contractibles, noncontractibles, and outside options.
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University–Industry Collaborative Innovation Evolutionary Game and Simulation Research: The Agent Coupling and Group Size View
Ao Zan,Yanhong Yao,Huanhuan Chen +2 more
TL;DR: Research conclusions have developed the relationship among university–industry collaborative innovation agents, expanded the boundary of the stability study of collaborative innovation, and provided new ideas for improving the effectiveness of government innovation policies.
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Knowledge misappropriation risks and contractual complexity in entrepreneurial ventures’ non-equity alliances
Massimo G. Colombo,Evila Piva +1 more
TL;DR: In this article, the authors explore the role of anticipated knowledge misappropriation risks in contract design in non-equity alliances involving high-tech entrepreneurial ventures, and examine the relationship between contractual complexity and a series of characteristics of partner firms associated to either higher ability/incentives to appropriate ventures' knowledge or more negative consequences of mis appropriation.
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Engaging customers with employees in service encounters: Linking employee and customer service engagement behaviors through relational energy and interaction cohesion
TL;DR: In this paper, a theoretical framework was developed based on social contagion theory and service-dominant (S-D) logic to explore the effects of employee SEBs on customer SEBs through customer perceptions of relational energy and interaction cohesion.
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Digital Trust and Cooperation with an Integrative Digital Social Contract
TL;DR: It is proposed that a digital business community can be a community in the morally relevant ways that Donaldson and Dunfee describe, and that the basic framework of ISCT can apply to the digital business world similarly to its application in the offline business world.
References
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