Showing papers on "Emotional intelligence published in 2020"

Emotional intelligence predicts academic performance: A meta-analysis.

Abstract: Schools and universities devote considerable time and resources to developing students' social and emotional skills, such as emotional intelligence (EI). The goals of such programs are partly for personal development but partly to increase academic performance. The current meta-analysis examines the degree to which student EI is associated with academic performance. We found an overall effect of ρ = .20 using robust variance estimation (N = 42,529, k = 1,246 from 158 citations). The association is significantly stronger for ability EI (ρ = .24, k = 50) compared with self-rated (ρ = .12, k = 33) or mixed EI (ρ = .19, k = 90). Ability, self-rated, and mixed EI explained an additional 1.7%, 0.7%, and 2.3% of the variance, respectively, after controlling for intelligence and big five personality. Understanding and management branches of ability EI explained an additional 3.9% and 3.6%, respectively. Relative importance analysis suggests that EI is the third most important predictor for all three streams, after intelligence and conscientiousness. Moderators of the effect differed across the three EI streams. Ability EI was a stronger predictor of performance in humanities than science. Self-rated EI was a stronger predictor of grades than standardized test scores. We propose that three mechanisms underlie the EI/academic performance link: (a) regulating academic emotions, (b) building social relationships at school, and (c) academic content overlap with EI. Different streams of EI may affect performance through different mechanisms. We note some limitations, including the lack of evidence for a causal direction. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Academic Leadership in a Time of Crisis: The Coronavirus and COVID-19

Abstract: The novel coronavirus and the disease it causes, COVID-19 is one of the most unpredictable global public health crises in recent times. Academic leaders across the United States have responded by moving their educational and associated activities online; as a sense of immediacy swept the nation. The decision to pivot to remote learning was made swiftly, particularly by those institutions operating a shared leadership model, benefitting from a greater degree of agility, innovation, and collaboration. The current article highlights three of the leadership best practices for navigating unpredictable adaptive challenges such as that posed by the coronavirus pandemic. Firstly, by utilizing a type of servant leadership, that emphasizes empowerment, involvement, and collaboration, academic leaders with emotional intelligence and emotional stability should place the interests of others above their own. Secondly, academic leaders should distribute leadership responsibilities to a network of teams throughout the organization to improve the quality of the decisions made in crisis resolution and thirdly, leaders should communicate clearly and frequently to all stakeholders through a variety of communication channels. Looking forward, the rise of the flexible “allostatic leader” with the adaptive capacity to learn and evolve in crisis, to emerge better able to address future crises, is described.

A Positive Psychology perspective on Chinese EFL students’ trait emotional intelligence, foreign language enjoyment and EFL learning achievement

Abstract: The influence of (trait) emotional intelligence (TEI) on academic achievement has been documented in literature, while its influence in the specific domain of L2 learning remains underexplored. The...

The Hourglass Model Revisited

Abstract: Recent developments in the field of AI have fostered multidisciplinary research in various disciplines, including computer science, linguistics, and psychology. Intelligence, in fact, is much more than just IQ: it comprises many other kinds of intelligence, including physical intelligence, cultural intelligence, linguistic intelligence, and emotional intelligence (EQ). While traditional classification tasks and standard phenomena in computer science are easy to define, however, emotions are still a rather mysterious subject of study. That is why so many different emotion classifications have been proposed in the literature and there is still no common agreement on a universal emotion categorization model. In this article, we revisit the Hourglass of Emotions, an emotion categorization model optimized for polarity detection, based on some recent empirical evidence in the context of sentiment analysis. This new model does not claim to offer the ultimate emotion categorization but it proves the most effective for the task of sentiment analysis.

Online education during COVID-19: perception of academic stress and emotional intelligence coping strategies among college students

Abstract: Due to COVID-19 pandemic, the government around the world has closed all the educational institutions to control the spread of disease, which is creating a direct impact on students, educators and institutions. The sudden shift from the physical classroom to virtual space is creating a disruption among students. The purpose of this study was to analyze the perception of academic stress experienced by students during current online education and coping strategies using emotional intelligence adopted by them.,Using a purposive sampling method, data were collected on a sample of 94 students pursuing undergraduation and postgraduation from two Indian cities, Ahmedabad, and Mumbai. The survey was conducted using two online questionnaires, Perceptions of Academic Stress Scale and Emotional Intelligence Scale and analyzed using descriptive statistics with chi-square analysis. A telephonic discussion was also conducted with some respondents to understand different coping strategies used by them to handle the stress.,The findings indicated significant differences were observed between the fear of academic failure and online and home environment among male and female students. Many of them have started diverting themselves to various creative activities and taking up courses that are helping them to learn new technical skills. By using emotional intelligence and distancing from boredom and depressive thoughts, students were trying to cope with negative effects arising from the current pandemic situation.,This research study will be beneficial to educators, scholars, students, parents and will add a contribution to its field. However, the key factors studied were limited to a small sample from selected institutions and cities, which cannot be used to generalize to a large population.,The findings of this paper will be useful to assess the key challenges of online education especially at the time when it is the only option.,The findings of this paper will be beneficial to understand the academic stress experienced by students and how a cultural and educational modification will be implemented.,This research study was conducted during the lockdown in India (April–May 2020), and the results derived through it are original in nature.

Emotional intelligence or artificial intelligence– an employee perspective

Abstract: Emotional intelligence as personal intelligence and artificial intelligence as a machine intelligence have been popular in the relevant literature over the last two decades. The current study integrates these two concepts and explores how emotional and artificial intelligence influences employee retention and performance with a focus on service employees in the hotel industry. Employee performance is operationalised into internal and external dimensions that captures employees’ task efficiency over both internal and external service encounters with co-workers and customers respectively. The data were collected from a variety of different ranking hotels. The results show that emotional intelligence has a significant effect on employee retention and performance; whereas artificial intelligence plays a significant moderating role in employee performance. A discussion of the findings and implications concludes this paper.

Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses' Health during the COVID-19 Pandemic.

Abstract: Nurses are exposed to psychosocial risks that can affect both psychological and physical health through stress. Prolonged stress at work can lead to burnout syndrome. An essential protective factor against psychosocial risks is emotional intelligence, which has been related to physical and psychological health, job satisfaction, increased job commitment, and burnout reduction. The present study aimed to analyze the effect of psychosocial risks and emotional intelligence on nurses' health, well-being, burnout level, and job satisfaction during the rise and main peak of the COVID-19 pandemic in Spain. It is a cross-sectional study conducted on a convenience sample of 125 Spanish nurses. Multiple hierarchical linear regression models were calculated considering emotional intelligence levels, psychosocial demand factors (interpersonal conflict, lack of organizational justice, role conflict, and workload), social support and emotional work on burnout, job satisfaction, and nurses' health. Finally, the moderating effect of emotional intelligence levels, psychosocial factors, social support, and emotional work on burnout, job satisfaction, and nurses' health was calculated. Overall, this research data points to a protective effect of emotional intelligence against the adverse effects of psychosocial risks such as burnout, psychosomatic complaints, and a favorable effect on job satisfaction.

Academic Leadership in a Time of Crisis: The Coronavirus and COVID-19

Abstract: The novel coronavirus and the disease it causes, COVID-19 is one of the most unpredictable global public health crises in recent times. Academic leaders across the United States have responded by moving their educational and associated activities online; as a sense of immediacy swept the nation. The decision to pivot to remote learning was made swiftly, particularly by those institutions operating a shared leadership model, benefitting from a greater degree of agility, innovation, and collaboration. The current article highlights three of the leadership best practices for navigating unpredictable adaptive challenges such as that posed by the coronavirus pandemic. Firstly, by utilizing a type of servant leadership, that emphasizes empowerment, involvement, and collaboration, academic leaders with emotional intelligence and emotional stability should place the interests of others above their own. Secondly, academic leaders should distribute leadership responsibilities to a network of teams throughout the organization to improve the quality of the decisions made in crisis resolution and thirdly, leaders should communicate clearly and frequently to all stakeholders through a variety of communication channels. Looking forward, the rise of the flexible “allostatic leader” with the adaptive capacity to learn and evolve in crisis, to emerge better able to address future crises, is described.

The Influence of Emotional Intelligence on Resilience, Test Anxiety, Academic Stress and the Mediterranean Diet. A Study with University Students.

Abstract: The academic transition to university is a turning point in young people’s lifestyles. However, studies to date have focused on student behaviour within the classroom context, rather than on the consequences it may have on their lifestyle. This study aims to analyze the influence of emotional intelligence of university students on their resilience, academic stress, exam anxiety, and eating habits related to the Mediterranean diet at the university stage. This study was carried out with the participation of 733 male and 614 female students from the University of Almeria, aged between 19 and 27. A structural equation model was made to explain the causal relationships between the variables. The results showed emotional intelligence positively predicted resilience. In turn, test anxiety and academic stress were negatively predicted by resilience. Finally, test anxiety and academic stress were negatively predicted by the Mediterranean diet. In short, the results of the present study have shown that academic transfer to university and grading pressure can generate maladaptive consequences for food consumption.

The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam

Abstract: The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Vietnam was analyzed to provide evidence. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program indicated that there was a negative effect of emotional intelligence on employees’ turnover intention; this was mediated partially through work-family conflict and job burnout. Besides, this study indicated that perceived organizational support could decrease work-family conflict, job burnout and turnover intention of employees. It could also moderate the relationship between emotional intelligence and work-family conflict. This negative relationship was stronger for employees who work in a supportive environment. The main findings of this research provided some empirical implications for the Vietnamese banking industry. It implied that organizations in the service industry should try to improve their employees’ work-family balance, reduce job burnout and take advantage of these emotional balances and supportive environments to create beneficial outcomes.

The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

Abstract: Critical and stressful situations can emerge in many different forms in our daily life. Sometimes the stressful situations can be more serious in national or global level, such as natural disasters and diseases. In such a difficult and demanding situation, we were with the onset of the virus. At a time when the international medical scientific community is trying to deal with the new threat called Coronavirus, emotional intelligence is contributing decidedly to address this pandemic. Awareness, management, empathy, basic components of emotional intelligence, are especially important for people to control difficult situations as the one we are going through. The need for the development and cultivation of emotional intelligence from the very beginning, starting from the field of education, is strongly apparent so that the child and later the adult can cope with stressful situations. Studies have shown that people with high emotional intelligence can better manage and mitigate stress and adopt strategies of resilience and control.

Trait Emotional Intelligence and School Burnout: The Mediating Role of Resilience and Academic Anxiety in High School.

Abstract: The main aim of the current study was to investigate the role of trait emotional intelligence (TEI) in preventing students’ school burnout directly and indirectly via anxiety and academic resilience. The data were derived from a sample of 1235 high school students (962 females and 273 males), ranging in age between 13 and 17 years (mean = 15.46; stand deviation = 1.22). Structural equation modelling revealed a strong indirect effect of TEI on school burnout, mediated via anxiety and resilience. Overall, students with high TEI were less likely to experience school anxiety and more likely to exhibit resilience which, in turn, reduced school burnout risk. Findings are discussed with reference to the wider role of TEI in educational contexts and highlight the need and potential for scientifically driven interventions to enhance emotional adjustment at school and in life, more generally.

Days of worry: Emotional intelligence and social support mediate worry in the COVID-19 pandemic.

Abstract: This study tested a model accounting for worries among 275 adults during the height of the COVID-19 pandemic in Israel. The main hypothesis posited that psychological and instrumental social support will mediate the association between emotional intelligence and worry, controlling for the level of exposure to the virus risk and demographics. The results showed that social support mediated the above association: social support showed a negative association with worries while instrumental support showed a positive one. The results are discussed in light of existing findings and theories.

Emotional intelligence can make a difference: The impact of principals’ emotional intelligence on teaching strategy mediated by instructional leadership:

Abstract: This paper reports on a study that examined the effect of school principals’ emotional intelligence, and their instructional leadership, on improving teachers’ instructional strategies. A sample of...

Emotional intelligence and transformational leadership in virtual teams: lessons from MMOGs

Abstract: As business is becoming more global, virtual teams are getting increasingly prevalent. The purpose of this paper is to examine virtual team effectiveness by taking a deeper look at the Virtual World Teams (VWTs) of Massively Multiplayer Online Games (MMOGs).,The paper investigates the effects of leaders’ emotional intelligence and transformational leadership on virtual team effectiveness, including three sub-factors of team effectiveness: team performance, viability and team member satisfaction. In addition, the indirect effect of emotional intelligence on team effectiveness via transformational leadership was examined. In total, 500 MMOG players that belonged in virtual world teams participated in the study. Hypotheses were tested through a series of multiple linear regression analyses, and one-way ANOVA tests were used to explore the impact of gender on the key factors of team effectiveness.,The analysis revealed a significant predictive relationship between perceived leader emotional intelligence and virtual team effectiveness sub-factors, mediated by transformational leadership behavior. Further analysis revealed gender differences in players’ perceptions of their leader emotional intelligence, transformational leadership and virtual team effectiveness.,This paper adds to the literature by revealing important predictors of virtual team effectiveness. These findings suggest implications for research and practice in the fields of Human Resources (HR), Human Resource Development (HRD) and training programs for e-leaders. The results of the analysis based on gender differences also have theoretical and managerial implications.,The study provides evidence that transformational leadership mediates the relationship between leaders’ emotional intelligence and team effectiveness in a virtual team.

Emotional Intelligence, Self-Regulation, Smartphone Addiction: Which Relationship With Student Well-Being and Quality of Life?

Abstract: This study states the importance to analyse factors that contribute to students’ well-being, as the result of many factors that might affect their quality of life. Literature shows as, among these factors, emotional intelligence and self-regulation control could have a central role in influencing adolescents' psychological and scholastic well-being. Indeed, although technologies represent a fundamental aspect of adolescents’ life, an addictive use of smartphone is today present and it might touch the individual well-being and quality of life. So, this work investigates also the role of the smartphone use regarding these constructs. 215 Italian students attending a Middle School, participated in the study. By the application of Partial Least Square Structural Equation Model (PLS_SEM), the findings confirm that self-regulation has an influence on students’ quality of life, but its role changes in relation of the smartphone addiction. In conclusion, we can affirm the relevance of relationship between self-regulation and smartphone addiction, in order to educate students to be aware about the time spent using smartphone; it is important to enhance emotional intelligence and, over all, self-regulation, to support the students’ well-being and quality of life in adolescences at school.

Toward Artificial Emotional Intelligence for Cooperative Social Human–Machine Interaction

Abstract: The aptitude to identify the emotional states of others and response to exposed emotions is an important aspect of human social intelligence. Robots are expected to be prevalent in society to assist humans in various tasks. Human–robot interaction (HRI) is of critical importance in the assistive robotics sector. Smart digital assistants and assistive robots fail quite often when a request is not well defined verbally. When the assistant fails to provide services as desired, the person may exhibit an emotional response such as anger or frustration through expressions in their face and voice. It is critical that robots understand not only the language, but also human psychology. A novel affection-based perception architecture for cooperative HRIs is studied in this paper, where the agent is expected to recognize human emotional states, thus encourages a natural bonding between the human and the robotic artifact. We propose a method to close the loop using measured emotions to grade HRIs. This metric will be used as a reward mechanism to adjust the assistant’s behavior adaptively. Emotion levels from users are detected through vision and speech inputs processed by deep neural networks (NNs). Negative emotions exhibit a change in performance until the user is satisfied.

A meta-analysis of the relationship between emotion recognition ability and intelligence.

Abstract: The ability to recognise others’ emotions from nonverbal cues (emotion recognition ability, ERA) is measured with performance-based tests and has many positive correlates. Although researchers have...

A meta-analysis of the possible behavioural and biological variables linking trait emotional intelligence to health

Abstract: Trait Emotional Intelligence (trait EI) is a constellation of correlated emotion-related traits that capture an individual’s typical way of processing emotion-related information and reacting in em...

Emotionally intelligent students are more engaged and successful: examining the role of emotional intelligence in higher education

Abstract: The role of emotions in student engagement has been examined in many studies. However, little is known about how emotional intelligence (EI) is related to engagement and other key learning outcomes in higher education. To fill this gap, this study examined how EI is associated with student engagement and how EI and engagement jointly predict key learning outcomes in higher education, including the students’ GPA, generic outcomes, and satisfaction with the university experience. The study adopted a prospective longitudinal design involving 560 first-year students from 10 faculties of a university in Hong Kong. The data were collected at two-time points, namely before the start and after the end of the students’ first year in the university. Structural equation modeling was employed to test the measurement and hypothesized models. Results indicated that EI positively predicted all dimensions of student engagement and promoted key learning outcomes (including GPA, generic learning outcomes, and students’ satisfaction with the university) via the different dimensions of student engagement. The model also explained 16%, 44%, and 38% of the students’ GPA, generic learning outcomes, and satisfaction with their university experience, respectively. This study provides empirical evidence on the positive effect of EI on the students’ optimal functioning in the higher education context. Implications of the findings are discussed.

Emotional Intelligence, Belongingness, and Mental Health in College Students.

Abstract: Mental health problems are prevalent amongst today's college students and psychosocial stress has been identified as a strong contributing factor. Conversely, research has documented that emotional intelligence (EQ) is a protective factor for depression, anxiety and stress (mental health problems). However, the underlying mechanism whereby EQ may support stronger mental health is currently not well understood. This study used regression analyses to examine the hypothesis that belongingness (inclusion, rejection) partially mediates the effects of EQ (attention, clarity, repair) on psychological well-being in a large sample (N = 2,094) of undergraduate students. Results supported the mediation hypotheses for all three EQ components and highlighted that the effects of rejection on psychological well-being were particularly strong. In line with prior research, our results indicate that prevention and intervention efforts with college students could explicitly target EQ skills in an effort to reduce perceived rejection and promote student well-being.

Students' Trait Emotional Intelligence and Perceived Teacher Emotional Support in Preventing Burnout: The Moderating Role of Academic Anxiety.

Abstract: The current study sought to investigate the role of trait emotional intelligence and perceived teacher emotional support in school burnout Furthermore, the moderating role of academic anxiety in these relationships was examined A sample of 493 Italian high school students (819% female) aged 14-19 years (M = 1627, SD = 148) was involved in the study A latent moderated structural equation approach was performed to test the hypothesized model The results showed that both trait emotional intelligence and perceived teacher emotional support were negatively associated with school burnout Moreover, academic anxiety moderated the relation between perceived teacher emotional support and school burnout Specifically, when the level of anxiety was high, the protective role of perceived teacher emotional support toward burnout was weakened Findings are discussed in light of the protective role of resources on burnout and considering the detrimental impact of academic anxiety in school settings

Autism, Expression, and Understanding of Emotions: Literature Review

Abstract: In recent years there has been a growing interest in autism spectrum individuals in the expression and understanding of emotions. The objective of this work is through a literature review: a) to illustrate the emotional development and education of individuals on the spectrum b) to present the findings of investigations c) to present and raise key concerns about the emotional intelligence of children spectrum of autism (d) raise questions about the development of educational methods aimed at enhancing the emotional development of individuals in the autism spectrum and thereby the development of social feelings their maternal skills.