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Showing papers on "Skills management published in 2019"


Journal ArticleDOI
TL;DR: Gen Z (1997-2013) is just now entering the labor market and employers need to be prepared for their arrival as discussed by the authors. While Gen Z shares many traits with the Millennial Generation, they also bring in new pa...
Abstract: Gen Z (1997-2013) is just now entering the labor market and employers need to be prepared for their arrival. While Gen Z shares many traits with the Millennial Generation, they also bring in new pa...

146 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the relationship between the three dimensions of leadership competencies, which refer to the competency school by Dulewicz and Higgs (2003) and impact on project success as well as the moderating influence of project type.
Abstract: The purpose of this paper is to examine the relationship between the three dimensions of leadership competencies, which refer to the competency school by Dulewicz and Higgs (2003) and impact on project success as well as the moderating influence of project type.,The mixed method was used and supported by survey questionnaire and semi-structured interview questionnaire. In total, 102 project managers as well as 11 senior project managers and people supervising project managers assigned to the projects participated in the study. Correlation analysis and regression analysis were performed to understand the relationship between leadership and project success.,The results provided empirical support for the influence of project manager’s leadership competencies, as well as their emotional and managerial skills on project success. What is more, the analysis of the results also pointed out that, depending on the type of the project, its success is influenced by other competencies.,The research results are restricted by several limitations, i.e., the research model does not include the influence of other variables on the project success as well as operationalization methods of leadership and project success are not exhaustive. These limitations create possibilities for further analyses in this area.,The paper presented guidelines for the project management community concerning the proposals in terms of present management system modifications being about basing them on competencies and their development, as well as self-improvement of project managers.,The paper refers to the relationship between the leadership of the project manager and the success of the project in different types of projects and highlights how these relationships are formed in transitional economies.

49 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigate the manner in which SAICAaccredited South African universities offer and teach pervasive skills, and attempt to determine whether heads of departments have identified the teaching of these skills as being the responsibility of the university, or not.
Abstract: Professional accountants need to retain and maintain a broad skills set. In response to this need, the South African Institute of Chartered Accountants (SAICA) emphasises the mastering of pervasive skills in its competency framework and expects South African universities offering its accredited programmes to produce graduates able to demonstrate such skills at acceptable levels of competence upon entry into the workplace. This study investigates the manner in which SAICAaccredited South African universities offer and teach pervasive skills, and attempts to determine whether heads of departments have identified the teaching of these skills as being the responsibility of the university, or not. These views were solicited through an e-mailed questionnaire. The study found that although the development of pervasive skills is an outcome largely included in these accredited undergraduate programmes, their presentation and integration into the courses vary considerably, and more integration of pervasive skills into course majors should be considered. Teaching methods and practices followed by the universities show significant diversity, and this result corresponds with those reported elsewhere in the literature. It is a concern that there is only limited use of research-based projects in these undergraduate programmes. An interesting finding of the study was that heads of departments perceive the acquisition of some pervasive skills to be best achieved in the real-world, practical workplace, rather than in the theoretical confines of the universities’ lectures and tutorials. Key words : pervasive skills, generic skills, South African chartered accountants, competency framework, teaching methods, teaching practices, learning, assessment, research projects, employability

46 citations


Journal ArticleDOI
04 Mar 2019
TL;DR: In this article, the authors compared women entrepreneurship in China and Vietnam by examining the motivations, success factors and problems related to establishing women-owned businesses, and found that women entrepreneurs in both countries share similar challenges, such as the inability to recruit and retain employees, severe competition, a weak economy and limited access to financial capital.
Abstract: The purpose of this paper is to compare women entrepreneurship in China and Vietnam by examining the motivations, success factors and problems related to establishing women-owned businesses.,The sample in this study consisted of 170 women entrepreneurs in Vietnam and 180 women entrepreneurs in China. The authors used the survey instrument developed by H.M. Chu (Chu and Katsioloudes 2001), which has been adopted in a number of small business studies since 2002. To determine whether there is a significant difference between the two countries regarding each factor of motivations, success factors and problems, the authors use the non-parametric Wilcoxon rank-sum test.,Women entrepreneurs are motived to earn more income in both China and Vietnam. Vietnamese businesswomen value intrinsic rewards such as gaining personal satisfaction and freedom. They also take business ownership as a way to reduce work–family conflict. Demonstrating the ability and gaining public recognition play a more important role when Chinese women entrepreneurs decide to establish their businesses. Both Chinese and Vietnamese women agree that good management skills are essential to achieve their goals. Women entrepreneurs in both countries share similar challenges, such as the inability to recruit and retain employees, severe competition, a weak economy and limited access to financial capital.,Given the nature of transitional economies in both countries, the government is required to improve the regulatory environment for protecting private sector employment and private property rights. Policies such as subsidies and tax incentives may assist the development of women enterprises. To support the sustainable growth of women businesses, it is suggested that the government should design effective programs that direct women entrepreneurs to move into high-growth or high-technology sectors. Training programs are also required to improve the knowledge and skills of women entrepreneurs. Making capital accessible to women is also important to stimulate entrepreneurial growth. As a further stimulus, governments should coordinate with financial institutions to provide low-cost loans or even venture capital to facilitate this process.,This study is among one of the first attempts to compare women entrepreneurship in the two transitional economies of Vietnam and China. It provides insight into motivations, success factors and problems that women entrepreneurs experienced by examining small business owners in Vietnam and China.

41 citations


Journal ArticleDOI
TL;DR: The authors examined the association between management practices and SME performance in Britain over the period 2011 -201 5, using a unique dataset which links survey data on management practices with firm performance data from the UK’s official business register.
Abstract: We examine the association between management practices and SME performance in Britain over the period 2011 -201 5, using a unique dataset which links survey data on management practices with firm performance data from the UK’s official business register. We find that SMEs are less likely to use formal management practices than larger firms . However, such practices appear to have demonstrable benefits for those SMEs who use them, being positively associated with firm survival, growth and productivity. Our results add further weight to policy initiatives which seek to encourage SMEs to improve their management skills and capabilities.

34 citations


Journal ArticleDOI
TL;DR: The results suggest that nurses who are more determined to become intrapreneurs are more likely to take risks, more self-confident about their managerial skills and slightly moreSelf-motivated, and proactivity contributes to increasing nurses’ self-confidence in their own skills.
Abstract: Following the introduction of quasi-markets into publicly funded healthcare systems, nurse intrapreneurs who create innovations within these systems have become increasingly important to improving healthcare outputs. This study sought to examine how self-motivation and managerial skills mediate the influence of entrepreneurial traits on nurses’ intrapreneurial intentions in the Portuguese National Health Service. A structural equation model was assessed using primary data collected from a sample of 536 nurses working at seven public hospitals in Portugal. The results suggest that nurses who are more determined to become intrapreneurs are more likely to take risks, more self-confident about their managerial skills and slightly more self-motivated. In addition, while innovativeness has no significant effect, proactivity contributes to increasing nurses’ self-confidence in their own skills.

32 citations


Journal ArticleDOI
TL;DR: Confidence was more effectively valued as a relevant norm among undergraduate than postgraduate students in developing critical and analytical decision skills and thus improved their confidence and thus their decision-making skills relating to day-to-day operations.
Abstract: This study evaluated the use of hotel simulation learning and how it promotes users’ confidence as a decision-making tool. Given the challenges of preparing students for the service industry, it en...

24 citations


Journal ArticleDOI
01 Sep 2019-BMJ Open
TL;DR: What hospital doctors most urgently need is adequate staffing levels, access to statutory leave and adequate cover when on leave, and time and training for clinical line managers to perform key management activities such as debriefing and education interventions.
Abstract: Objective To identify priority interventions for the prevention and reduction of work stress and burnout in hospital doctors through analysis of (1) doctors’ experiences of work stress and burnout and (2) their preferences with respect to interventions. Design Qualitative design using semistructured interviews analysed with deductive thematic analysis. Setting Hospitals in Ireland. Participants 32 hospital doctors (16 practising consultants and 16 doctors in training) from a range of specialties, career stages, hospital types and locations. Results Practical, system-focused interventions were found to be most needed. Challenges with basic entitlements, that is, accessing statutory leave, knowing in advance when leave can be taken and being adequately covered when on leave were identified as requiring urgent attention. Other priority interventions identified were the integration of psychological support in the everyday working environment, time and training for clinical line managers to perform key management activities such as debriefing and education interventions which highlight work stress risks and care pathways, teach self-care and train doctors in how to support one another. Conclusions Hospital doctors are feeling the effects of greater demand and fewer resources. What they most urgently need is adequate staffing levels, access to statutory leave and adequate cover when on leave. Doctors do not receive the support they need from their clinical line managers, who lack the skills and time to excel as people managers. Organisations should focus on developing clinical management skills across the system. The culture of medicine needs to change from stigmatisation and competitiveness to compassion and collaboration. Organisations, medical schools and professional bodies can steer this change through education.

23 citations


Journal ArticleDOI
01 Dec 2019
TL;DR: In this paper, a study aimed to develop indicators of entrepreneurship in rural small enterprises as well as identifying the effective factors and obstacles to provide strategies of entrepreneurship development, and some applicable recommendations were presented based on the study results.
Abstract: Small enterprises are one of the most effective factors in the development of each country’s economic and social systems, having the ability to compete with large industries, so these enterprises are mainly focused by authorities. This study aimed to develop indicators of entrepreneurship in rural small enterprises as well as identifying the effective factors and obstacles to provide strategies of entrepreneurship development. The population of study included small business owners in Fars Province, Iran that initiated business in rural areas through quick-impact enterprises project. Developing entrepreneurship index was conducted using the Delphi method and was tested using survey method. Data were gathered through interviews and questionnaires. According to the results of study, entrepreneurship development index in quick-impact enterprises includes 11 components affected by individuals, organizations and environment. Based on the results, management skills, knowledge management, business environment, self-managed training, and government policies are predictors of changes of entrepreneurship development in quick-impact enterprises. Additionally, factor analysis indicated five obstacles in development of entrepreneurship in quick-impact enterprises, including financial problems, market orientation, weakness of information, poor and inappropriate business environment and weakness in supportive government policies. Finally, some applicable recommendations were presented based on the study results.

22 citations


Journal ArticleDOI
TL;DR: In this paper, a theoretical model integrating mechanisms from entrepreneurial experience into theory on the microfoundations of dynamic capabilities was proposed to predict the performance effects of managers with entrepreneurial skills for finding superior combinations of MNC and host-country resources.
Abstract: MNC subsidiaries benefit from managers with entrepreneurial skills for finding superior combinations of MNC and host-country resources. However, such management skills are scarce. We reason that subsidiaries can improve their performance by hiring host-country entrepreneurs as managers since they develop similar skills in start-ups. Our theoretical model integrates mechanisms from entrepreneurial experience into theory on the microfoundations of dynamic capabilities. We test and support our prediction using longitudinal employer–employee data for 5587 foreign MNC subsidiaries in Portugal. Further, we show that performance effects are weaker when a subsidiary’s management is internationally diverse and stronger in dynamic host-country environments.

22 citations


Journal ArticleDOI
TL;DR: In this article, the authors used descriptive and exploratory factor analysis to assess employers' level of satisfaction with the employability skills of built-environment graduates in Nigeria, and found that general knowledge about local and global trends, management skills, teamwork skills, work experience, communication skills, critical thinking skills, numeracy skills and civic responsibility are among the major non-academic skills lacking among built environment graduates.
Abstract: Universities have become training centres or “academic hubs” where skilled labour for societal and global consumptions are continuously produced. More so, the quality of teaching (pedagogy) provided by universities is essential in enhancing the skills, expertise and competencies of students who are required to meet the needs of the construction industry after graduation. Hence, the purpose of this study is to assess employers’ level of satisfaction with the employability skills of built-environment graduates in Nigeria.,A quantitative approach was adopted for this study with close-ended questionnaires administered to respondents drawn from professionals in the Nigerian construction industry. Out of 150 questionnaires disseminated, 131 were completed and 126 were usable, signifying an 87% response rate. Data from this research were analysed using descriptive and exploratory factor analysis.,Employers are seemingly satisfied with the sound academic record of built-environment graduates. They also affirmed their contentment with graduates’ willingness to learn and the way they achieve tasks with positive results. However, they expressed their dissatisfaction with the graduates’ prior work experience, communication skills and technical competencies in handling industry tasks effectively.,Data was collected from construction professions across two cities – Abuja and Lagos. Because of the limited budget allocated for this study, other regions were not considered. Because of time and financial implications, it was extremely impossible to visit all 36 states. It is, therefore, impossible to generalise the results of this research to the larger population. In generalising the results on a larger scale, the study would have to factor in a more diverse sample to ensure it is more representative. A more diverse sample may mitigate any possible bias that may arise from a self-administered questionnaire.,From the survey results obtained from the respondents, it was observed that general knowledge about local and global trends, management skills, teamwork skills, work experience, communication skills, critical thinking skills, numeracy skills and civic responsibility are among the major non-academic skills lacking among built-environment graduates. This places significant pressures on universities in Nigeria to revisit and revamp its curricula in developing these skills among students who require them to thrive in the construction industry.,Although the subject of employability has been adequately discussed across various fields (accountancy, psychology, management, business, marketing, etc.), there exist limited research studies in the built-environment context, a gap, which this study aims to fill. This study also provides several approaches through which employability skills can be developed.

Journal ArticleDOI
TL;DR: In this paper, the relevance of migrants' job position in fostering Foreign Direct Investment (FDI) is quantified using a multi-country gravity framework, where high-skilled migrants are defined as those individuals born in the investors' home/host country occupying managerial or professional positions in the host/home country of investment.

Journal ArticleDOI
TL;DR: In this article, the authors qualitatively investigate the managerial unlearning process during promotion from senior manager to executive officer, based on the upper echelons perspective and leadership pipeline model, using interview data from 46 executive officers.
Abstract: The goal of this chapter is to qualitatively investigate the managerial unlearning process during promotion from senior manager to executive officer, based on the upper echelons perspective and leadership pipeline model, using interview data from 46 executive officers.

Journal ArticleDOI
TL;DR: Multiple facilitators and barriers were identified that may affect the implementation of a blunt chest injury care bundle and implementation strategies developed through this process have been included in a plan for implementation in the emergency departments of two hospitals.
Abstract: Blunt chest injury can lead to significant morbidity and mortality if not treated appropriately. A blunt chest injury care bundle was to be implemented at two sites to guide care. To identify facilitators and barriers to the implementation of a blunt chest injury care bundle and design strategies tailored to promote future implementation. 1) A mixed-method survey based on the theoretical domains framework (TDF) was used to identify barriers and facilitators to the implementation of a blunt chest injury care bundle. This survey was distributed to 441 staff from 12 departments across two hospitals. Quantitative data were analysed using SPSS and qualitative using inductive content analysis. 2) The quantitative and qualitative results from the survey were integrated and mapped to each of the TDF domains. 3) The facilitators and barriers were evaluated using the Behaviour Change Wheel to extract specific intervention functions, policies, behaviour change techniques and implementation strategies. Each phase was assessed against the Affordability, Practicability, Effectiveness and cost-effectiveness, Acceptability, Side-effects or safety and Equity (APEASE) criteria. One hundred ninety eight staff completed the survey. All departments surveyed were represented. Nine facilitators and six barriers were identified from eight domains of the TDF. Facilitators (TDF domains) were: understanding evidence-informed patient care and understanding risk factors (Knowledge); patient assessment skills and blunt chest injury management skills (Physical skills); identification with professional role (Professional role and identity); belief of consequences of care bundle (Belief about consequences); provision of training and protocol design (Environmental context and resources); and social supports (Social influences). Barriers were: not understanding the term ‘care bundle’ (Knowledge); lacking regional analgesia skills (Physical skills); not remembering to follow protocol (Memory, attention, and decision processes); negative emotions relating to new protocols (Emotions); equipment and protocol access (Environmental context and resources). Implementation strategies were videos, education sessions, visual prompt for electronic medical records and change champions. Multiple facilitators and barriers were identified that may affect the implementation of a blunt chest injury care bundle. Implementation strategies developed through this process have been included in a plan for implementation in the emergency departments of two hospitals. Evaluation of the implementation is underway.

Journal ArticleDOI
28 Feb 2019
TL;DR: In this article, the authors describe the identification of local resources in the development of entrepreneurship for community empowerment through training and mentoring the community entrepreneurship through observation, interview, and documentation study.
Abstract: Community entrepreneurship training is one of strategies to improve community economic empowerment. Entrepreneurship training is carried out to improve the ability of the learners to develop their business. This program was carried out because the community's entrepreneurial ability in the CLC Assolahiyah in Karawang regency was still deficient. The aim of this research is to describe the identification of local resources in the development of entrepreneurship for community empowerment through training and mentoring the community entrepreneurship. The approach in this research is qualitative. Research method used is case study to describe local potential development in community empowerment. Data collection techniques used are observation, interview, and documentation study. Data analysis techniques are interactive models, through the stages of data collection, data reduction, display data, conclusions, and verification. The result concludes that the development strategy of community entrepreneurial program begins with the identification of local potential resources, both natural resources and human resources. The results of the entrepreneurship training are the growth and development of productive skills, technical skills, physical skills, social skills, managerial skills, and intellectual skills of the learner’s entrepreneurship. The impact of developing local potentials in implementing entrepreneurship programs is increasing the empowerment of community entrepreneurship. The indicator is the increase of independence, community empowerment and economic income generation.

Journal ArticleDOI
TL;DR: In this article, the authors develop a quantitative theory of entrepreneurship, income inequality, and financial frictions with household data from Brazil, and they extend Lucas (1978) by modeling heterogeneity in two skills: working and managerial skills.

Journal ArticleDOI
TL;DR: The authors suggest that a key skill for clinical managers in managers in low- and middle-income country (LMIC) is learning how to read, navigate and when opportune use local practical norms to improve service delivery when possible and to help them operate in these new roles.
Abstract: Purpose The purpose of this paper is to explore the way “hybrid” clinical managers in Kenyan public hospitals interpret and enact hybrid clinical managerial roles in complex healthcare settings affected by professional, managerial and practical norms. Design/methodology/approach The authors conducted a case study of two Kenyan district hospitals, involving repeated interviews with eight mid-level clinical managers complemented by interviews with 51 frontline workers and 6 senior managers, and 480 h of ethnographic field observations. The authors analysed and theorised data by combining inductive and deductive approaches in an iterative cycle. Findings Kenyan hybrid clinical managers were unprepared for managerial roles and mostly reluctant to do them. Therefore, hybrids’ understandings and enactment of their roles was determined by strong professional norms, official hospital management norms (perceived to be dysfunctional and unsupportive) and local practical norms developed in response to this context. To navigate the tensions between managerial and clinical roles in the absence of management skills and effective structures, hybrids drew meaning from clinical roles, navigating tensions using prevailing routines and unofficial practical norms. Practical implications Understanding hybrids’ interpretation and enactment of their roles is shaped by context and social norms and this is vital in determining the future development of health system’s leadership and governance. Thus, healthcare reforms or efforts aimed towards increasing compliance of public servants have little influence on behaviour of key actors because they fail to address or acknowledge the norms affecting behaviours in practice. The authors suggest that a key skill for clinical managers in managers in low- and middle-income country (LMIC) is learning how to read, navigate and when opportune use local practical norms to improve service delivery when possible and to help them operate in these new roles. Originality/value The authors believe that this paper is the first to empirically examine and discuss hybrid clinical healthcare in the LMICs context. The authors make a novel theoretical contribution by describing the important role of practical norms in LMIC healthcare contexts, alongside managerial and professional norms, and ways in which these provide hybrids with considerable agency which has not been previously discussed in the relevant literature.

Journal ArticleDOI
TL;DR: In this article, the authors identify essential purchasing skills for restaurant management, investigate how specific purchasing skills impact a more strategic approach to purchasing affecting restaurant performance, and examine if supplier integration directly affects restaurant strategic purchasing.

Dissertation
01 Jan 2019
TL;DR: In this paper, the authors identify and understand the critical success factors that promote the development of skills and competences in the Nigerian construction industry and investigate the challenges associated with their development and application.
Abstract: Construction professionals understand the complexity and everchanging nature of the built environment which continues to raise enormous challenges for managers. The industry has embraced managing people as an effective strategy in managing successful projects. In Nigeria, the industry employs and deploys an extremely diverse range of workers from various backgrounds, expected to be managed and supervised. Ineffective management caused by lack of updated skills and competences (SC), has been identified in several literatures as a major setback in the Nigerian construction industry (NCI). The purpose of this study was to identify and understand these SC, examine the critical success factors that promote their development, and investigate the challenges associated with their development and application. The data, on which this study was based, was sourced from 155 completed and usable survey questionnaires and 30 semi-structured interviews with registered construction professionals in Nigeria. Participants were drawn from membership of the Nigerian Society of Engineers, practicing in both private and public sectors. The objectives of this study include exploring and documenting the current SC development approaches in the NCI and its impact on project outcomes. The study inter-alia revealed, that training and online self-education are two popular ways Nigerian construction managers and supervisors develop their SC. Training infrastructure and standard, measuring SC attainment and reward system, lack of commitment, values and unguaranteed loyalty of trainees, general education and knowledge sharing culture, political interference, regulation and policies, expensive SC development and lack of sponsorship, corruption and ethical issues are key challenges to SC development in the NCI. The study developed and validated a framework and a set of guidelines for the development of construction management SC the NCI. The study established that SC development help save time, cost and positively impacts quality and general project outcome. It identified and documented the top twenty important SC, top twenty difficult SC and the top twenty SC that need development. These SC; team building, communication, programme design, motivation, programme maintenance, supervision of others, quality control/assurance, employee training, creativity, leadership, company law, construction law, recruitment/selection, health and safety, material planning and control, manpower planning and control, in no order of preference, were rated in both top twenty important and difficult SC. Only employee training, as an SC, was rated in the top twenty SC that need development as well as previous two categories. Organisations are responsible for SC development and can now use the identified SC to prioritize and profile their managers and supervisors before investing in their development. The critical success factors for SC development in the NCI are willingness to learn, obtaining valuable certified qualification, promotion and career development, obtaining respect of peers, job creation and generating wealth. Organisational culture and structure are other established success factors in SC development in the NCI. The study recommends that all aspects of SC trainings be practical and technical. It also recommended that knowledge-sharing should be encouraged in every construction organisation. Furthermore, students in construction management programmes in Nigeria tertiary institutions should be exposed to acquire experience from the industry. Further study could investigate how SC of managers and supervisors can be profiled and monitored. Similarly, there is need to develop a model for monitoring and identifying shortages and gaps in construction management SC in Nigeria.

Journal Article
TL;DR: In this paper, the effect of CEO tenure, managerial skills and earning power with corporate governance as a moderating variable on earnings manipulation was empirically evaluated using panel data with probitmodel because dependent is qualitative and discrete, while the independent variables with the scale ratio.
Abstract: The purpose of this research is empirically to find out the effect of CEO tenure, managerial skills and earning power with corporate governance as a moderating variable on earnings manipulation. Controlling variables are firm size and leverage. This research uses panel data with probitmodelbecause dependent is qualitative and discrete, while the independent variables with the scale ratio. The research is done by using manufacturing companies listed on the Indonesia Stock Exchange during 2012-2016 as a sample. Sample determination is done by using purposive sampling method. The total sample of this research are 240 manufacturing companies. Based on the hypothesis testing result, it can be concluded that CEO tenure and managerial skills have positive effects on earning manipulation, while, earning power and corporate governance have negative effects on earnings manipulation. Corporate governance only strengthens the negative effect of earning power on earnings manipulation.


ReportDOI
TL;DR: This paper found that several key dimensions of managerial quality, like attention, autonomy, and control, are important for learning-by-doing as well as for overall productivity, but are not commensurately rewarded in pay.
Abstract: Which managerial skills, traits, and practices matter most for productivity? How does the observability of these features affect how appropriately they are priced into wages? Combining two years of daily, line-level production data from a large Indian garment firm with rich survey data on line managers, we find that several key dimensions of managerial quality, like attention, autonomy, and control, are important for learning-by-doing as well as for overall productivity, but are not commensurately rewarded in pay. Counterfactual simulations of our structural model show large gains from screening potential hires via psychometric measurement and training to improve managerial practices.

Report SeriesDOI
TL;DR: In this article, the authors present a range of policies to enhance adoption of digital technologies and firm productivity, and quantifies illustratively the effect of policy changes by combining the results of two recent OECD analyses on the drivers of adoption and their productivity benefits.
Abstract: This paper presents a range of policies to enhance adoption of digital technologies and firm productivity. It quantifies illustratively the effect of policy changes by combining the results of two recent OECD analyses on the drivers of adoption and their productivity benefits. Increasing access to high-speed internet, upgrading technical and managerial skills and implementing product and labour market reforms to facilitate the reallocation of resources in the economy are found to be the main factors supporting the efficient adoption of a selection of digital technologies. The most productive firms have benefitted relatively more from digitalisation in the past, contributing to a widening productivity gap with less productive firms. Policies should create the conditions for efficient adoption by less productive firms, which would help them to catch up, achieving a double dividend in terms of growth and inclusiveness. Enhancing skills has a key role to play in this area since less productive firms suffer relatively more from skill shortages.

Journal ArticleDOI
TL;DR: In this paper, the authors employed a mixed-method approach to establish the perceived importance of soft skills in the UK supply chains and found that soft skills, especially behavioural skills such as communication, planning, initiative and negotiation, were seen to be more important when compared to decision making, negotiation and management skills.
Abstract: With supply chains expanding in scope and scale globally, the academic literature underlined the increasing role and importance of soft skills. Traditionally, the supply chain literature geared towards hard skills including functional and technical skill sets with limited discussion on soft skills. Therefore, the purpose of this paper is to assess and explore the soft skills demand in supply chain management arena.,This study has utilised a mixed methods study in two phases, with the first stage including a questionnaire distributed to 120 supply chain employees in the UK, followed by six interviews with supply chain experts in the UK.,The results suggest that soft skills, especially behavioural skills such as communication, planning, initiative and negotiation, were seen to be more important when compared to decision making, negotiation and management skills. The findings indicate that the changing supply chain scope encourages the requisition and development of different supply chain soft skills with varied levels of emphasis in relation to 15 soft skills identified in the literature.,This study employs a mixed-method approach to establish the perceived importance of soft skills in the UK supply chains. This limits the generalisability of the results to other contextual settings.,This paper presents soft skills impact upon the supply chain. Specific soft skills are critical to supply chain employees compared to others (e.g. behavioural and people management skills), which may lead to articulation of supply chain soft skills training initiatives.,This paper contributes to the soft skills discussion in the supply chain context and discusses the role of soft skills. Topical gaps in the literature are identified as areas for future research. The findings have generated additional supply chain skills to the academic literature as well as provided an understanding of the weighting of soft skills in terms of their importance and application to industry needs.

Journal ArticleDOI
15 Dec 2019
TL;DR: In this article, the authors analyzed the critical success factors on the ICT adoption in the SMEs globally focusing on Oman and found that the effective adoption of ICTs is caused by a number of success factors including limited access to markets and, finance, lack of awareness to global markets, unfriendly business environment, poor management skills and lack of updated technology.
Abstract: The Small and Medium Enterprises (SMEs) are considered as the mainstay of the economy, whereas the Information and Communication Technologies (ICTs) is regarded as unitary of the major drivers for SMEs. The function of the ICT is to ensure that as far as the organizations are concerned, their strategy and design, innovation of new products, services, processes, productivity, expansion of market size, improvement of product qualities, enhancement of performance and, development, as well as supporting business competitiveness can be executed accordingly. However, debates about the efficient uses of ICTs by SMEs in developing nations are being discussed and reported widely. Therefore, this study analyzes the critical success factors on the ICTs adoption in the SMEs globally focusing on Oman. Questionnaire survey is conducted among the managers of the SMEs. It is found that the effective adoption of ICTs in the SMEs is caused by a number of success factors including among others limited access to markets and, finance, lack of awareness to global markets, unfriendly business environment, poor management skills and lack of updated technology. complication of the bureaucracy process, as well as lack of training relating to basic business.

Journal ArticleDOI
TL;DR: The development of a short scale named “NOTECHS+” to measure the Non-Technical Skills, which comprises the aviation and the emergency personnel: the Helicopter Emergency Medical Service (HEMS), and the development of Resilience and Emotion Regulation items, which conform to a bi-factor model composed of three skill-dimensions.
Abstract: This research presents the development of a short scale named "NOTECHS+" to measure the Non-Technical Skills (i.e., NOTECHS: Cooperation, Leadership and Managerial skills, Decision-Making, and Situational Awareness), Resilience and Emotion Regulation, in a sector that comprises the aviation and the emergency personnel: the Helicopter Emergency Medical Service (HEMS). The design process of the scale was carried out starting from a review on the behavioral markers used to detect the NOTECHS. Moreover, 70 interviews with HEMS experts have been conducted with the aim of developing Resilience and Emotion Regulation items by considering the different professional profiles (e.g., pilots, nurses, physicians, etc.) which compose the HEMS. Through a pre-assessment procedure, a Q-Sort test was performed on a sample of students (n = 30) to test the logical principles, but also intelligibility and clarity, of the items developed. Once the instrument was defined, 211 participants from the HEMS sector were surveyed to test the theoretical model behind the NOTECHS+ instrument. First exploratory and then confirmatory analysis yielded results that suggested that the 18 items selected conform to a bi-factor model composed of three skill-dimensions: Social skills (i.e., Cooperation, and Leadership and Managerial skills), Cognitive skills (i.e., Decision-Making and Situational Awareness) and Emotional skills (i.e., Resilience and Emotional Regulation). Finally, the study ends with a discussion on the results obtained, including practical implications on assessment and training based on this novel instrument.

Journal ArticleDOI
TL;DR: The professional competency of the pre-school teacher plays a quite determinant role in enhancing the quality of Pre-school education as discussed by the authors, which is the most important aspect of pre-primary education.
Abstract: Professional competency of the pre-school teacher plays a quite determinant role in enhancing the quality of pre-school education. This determinant role of the professional competency of the pre-sc...

Journal ArticleDOI
TL;DR: In this paper, the authors propose that many business firms fail due to lack of managerial skills and an ineffectiveness in managing change in the external environment and dynamic markets, which has challenged the survival of every kind of organizations.
Abstract: Rapid changes in the external environment and dynamic markets have challenged the survival of every kind of organizations. Many business firms fail due to lack of managerial skills and an ineffecti...

Journal ArticleDOI
TL;DR: It is suggested that managerial training can support hybrid professionals in engaging with managerialism and playing upward influence on top management decision-making.
Abstract: Hybrid professionals have a two-fold – professional and managerial – role, which requires appropriate management skills. Investing on managerial training programs aims to empower professionals with...

Journal ArticleDOI
TL;DR: Examining financial capability among low-income older Asian immigrants, using data from in-depth interviews with 13 participants in a subsidized employment program in Los Angeles, finds that most respondents lacked either financial knowledge or financial management skills, which resulted in substantial financial losses among some respondents.
Abstract: This article examines financial capability among low-income older Asian immigrants, using data from in-depth interviews with 13 participants in a subsidized employment program in Los Angeles Overall, respondents present a portrait of economic insecurity Qualitative analyses indicate that respondents perceived little need to improve their financial knowledge and management skills because they had "no money to manage" Most respondents lacked either financial knowledge or financial management skills, which resulted in substantial financial losses among some respondents Mistrust of financial institutions ("Banks are always vampires") and other financial barriers (for example, lack of credit history) blocked respondents' access to formal financial services In some cases, ethnic financial resources (for example, ethnic banks) reduced the effects of such barriers There is evidence that respondent financial knowledge and management skills may improve after opening a bank account, suggesting a potential role for financial access in expanding financial capability Findings demonstrate the importance of financial capability-building interventions for low-income older Asian immigrants Social workers should be equipped with financial literacy and in-depth understanding of financial needs, perceptions, values, behaviors, and resources of this population