Journal ArticleDOI
Services, industry evolution, and the competitive strategies of product firms
TLDR
In this paper, the authors identify three categories of product-related services from a product firm: smoothing and adapting services, complementing products, and substitution services, which enable customers to pay for the use of a product without buying the product itself.Abstract:
Services of different types have become increasingly important for product firms. While these firms mainly focus on products, managers and researchers lack a comprehensive framework to understand when to make significant investments in particular kinds of services. We identify three categories of product-related services from a product firm—smoothing and adapting services, which complement products, and substitution services, which enable customers to pay for the use of a product without buying the product itself. We develop propositions about the relative level of these different kinds of services vis-a-vis industry evolution, as well as suggest how these services affect industry structure. We draw upon various literatures, though we conclude that the relationship between products and services is more complex and richer than any one literature suggests.read more
Citations
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The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields (Chinese Translation)
Paul DiMaggio,Walter W. Powell +1 more
TL;DR: In this article, the authors argue that rational actors make their organizations increasingly similar as they try to change them, and describe three isomorphic processes-coercive, mimetic, and normative.
Journal ArticleDOI
Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0
TL;DR: In this article, the authors analyze how Industry 4.0 triggers changes in the business models of manufacturing SMEs (small and medium-sized enterprises), by conducting a qualitative research with a sample of 68 German SMEs from three industries (automotive suppliers, mechanical and plant engineering, as well as electrical engineering and ICT).
Journal ArticleDOI
Industry 4.0, digitization, and opportunities for sustainability
TL;DR: In this paper, the authors present a systematic analysis of the sustainability functions of Industry 4.0, including energy sustainability, harmful emission reduction, and social welfare improvement, and show that sophisticated precedence relationships exist among various sustainability functions.
Journal ArticleDOI
Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective
TL;DR: This work develops a conceptual framework that connects Servitization and Industry 4.0 concepts from a business model innovation (BMI) perspective and discusses different levels of complexity for the implementation of these configurations.
Journal ArticleDOI
Servitization, digitization and supply chain interdependency
Ferran Vendrell-Herrero,Oscar F. Bustinza,Glenn Parry,Nikolaos Georgantzis,Nikolaos Georgantzis +4 more
TL;DR: In this article, the authors empirically explored how digital disruption has affected Business-to-Business (B2B) interdependencies and proposed that upstream firms can still capture additional value through digital service if their servitized offer includes difficult to imitate elements.
References
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Book ChapterDOI
The iron cage revisited institutional isomorphism and collective rationality in organizational fields
Paul DiMaggio,Walter W. Powell +1 more
TL;DR: In this paper, the authors argue that rational actors make their organizations increasingly similar as they try to change them, and describe three isomorphic processes-coercive, mimetic, and normative.
Journal ArticleDOI
Dynamic capabilities and strategic management
TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI
Diffusion of innovations
TL;DR: Upon returning to the U.S., author Singhal’s Google search revealed the following: in January 2001, the impeachment trial against President Estrada was halted by senators who supported him and the government fell without a shot being fired.
Journal Article
The Iron Caged Revisited : Institutional Isomorphism and Collective Rationality in Organizational Fields
Journal ArticleDOI
Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy
TL;DR: In this article, the authors explain why innovating firms often fail to obtain significant economic returns from an innovation, while customers, imitators and other industry participants be- nefit.
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