Showing papers by "Indian Institute of Management Tiruchirappalli published in 2021"
Swansea University1, University of Bradford2, Loughborough University3, University of Bedfordshire4, Prin. L. N. Welingkar Institute of Management Development and Research5, Aston University6, University of Edinburgh7, Indian Institute of Technology Delhi8, Delft University of Technology9, Copenhagen Business School10, Norwich University11, Government of Tamil Nadu12, University of Greenwich13, Indian Institute of Management Tiruchirappalli14, Symbiosis International University15, University of Essex16, University of the West of England17, Capgemini18
TL;DR: This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.
808 citations
TL;DR: In this paper, the authors examine the perception of the consumers towards privacy concerns and in turn its influence on the adoption of VBDA and show that trust in technology and the service provider plays an important role in the adoption.
109 citations
TL;DR: In this article, the authors examined the role of hedonic and utilitarian attitudes on Smart Voice Assistants (SVA) usage and word-of-mouth (WOM) recommendations and investigated five antecedents (playfulness, escapism, anthropomorphism, visual appeal, and social presence) to both attitudes.
52 citations
TL;DR: In this article, the authors identify the key challenges facing common service centers and determine their hierarchical relationships in the context of rural India and suggest several recommendations to all the stakeholders involved in the management of CSCs to improve the delivery of eGovernment services in rural India.
26 citations
TL;DR: In this article, the authors identify the reasons for the partial failure to fulfill the intended goal of lockdown, and formulate an inclusive behavioral model reflecting comprehensive human behavior and social psychology, and explore a grounded theory of the social behavior "paradigm for lockdown violation".
26 citations
TL;DR: In this paper, the authors make a distinction between firm-level and business group-level diversification, arguing that business groups dominate the landscape in emerging economies and are known to diversify either by expanding the scope of existing affiliate firms and/or setting up new firms.
Abstract: The viability of unrelated diversification as a strategy in emerging economies is an unresolved puzzle. Because business groups dominate the landscape in these economies, and are known to diversify either by expanding the scope of existing affiliate firms and/or setting up new firms, we argue that it is important to make a distinction between firm‐level and business group‐level diversification. The results of our study covering the 15‐year period following India’s economic liberalization confirm our thesis. Whereas all firms, including business group affiliates, reduced unrelated scope to negotiate product and capital market pressures, business groups took advantage of the opportunity‐rich, post‐reform environment to enter into new unrelated businesses by setting up new affiliates. Our findings echo suggestions that as institutions strengthen, the locus of unrelated diversification moves away from managers of public corporations to entities with different types of ownership structures. We present the business group as one such ownership structure.
13 citations
TL;DR: There is a larger digital divide in terms of mobile phone usage in Asian countries when compared to African countries and the study recommends that policymakers and international agencies exercise caution while developing one-size-fits-all cross-country policies to address the multi-level digital divide.
Abstract: Mobile phones are the most accessible information and communication technology today, and they serve as the gateway to high-speed internet for large populations in developing economies. However, despite the progress, there remains a persistent disparity in mobile phone usage among users, and between users and non-users, in developing countries. However, the literature on the digital divide has paid limited attention to the multi-level nature of this gap in mobile phone adoption and use, particularly in developing countries. This research paper provides a comparative analysis of this divide in mobile phone usage in eight developing nations from Africa and Asia. Broadly, the study categorises individuals into three groups: mobile phone non-users, mobile phone users who do not use internet applications and mobile phone users who use applications that need internet access. The disparity between these users was analysed using micro-level survey data from each country. The study results show that the nature of the divide varies across countries and that the influence of socio-demographic factors is not consistent. Further, we find that there is a larger digital divide in terms of mobile phone usage in Asian countries when compared to African countries. The study recommends that policymakers and international agencies exercise caution while developing one-size-fits-all cross-country policies to address the multi-level digital divide.
12 citations
TL;DR: In this paper, the influence of firm rivalry within an industry on the internationalization of new ventures in an emerging economy was examined and the relation between industry concentration and new venture internationalization shifts gradually from a U-shaped relation to an inverted U-shape relation during this time period.
Abstract: This paper examines the influence of firm rivalry within an industry on the internationalization of new ventures in an emerging economy. Drawing on industrial organization and institutional theories, it was hypothesized that the influence of industry concentration (an index of firm rivalry) on new venture internationalization changes with the deepening of economic liberalization processes. An analysis of new ventures from 67 Indian industries from 1996 to 2014 suggests that the relation between industry concentration and new venture internationalization shifts gradually from a U-shaped relation to an inverted U-shaped relation during this time period. Implications for the generalizability of research in an emerging economy across time are discussed.
10 citations
TL;DR: In this article, the authors assess the impact of the antecedents of integrated management system (IMS) implementation on the IMS maturity and its subsequent impact on operational performance in the context of Indian Small and Medium Enterprises (SMEs).
10 citations
TL;DR: This research shows that a strong organisational motivation is driving the embeddedness of PI methodology in, and alignment with the CI implementation of, the organisation and thus affecting PI project success.
Abstract: The paper aims to elicit the understanding of process improvement (PI) project success by researching the effects of organisational – motivation and coordination in continuous improvement (CI) impl...
9 citations
TL;DR: In this article, the authors investigate how cultural distance between MNEs and host nation, and business-group (BG)-affiliation of host country partner influence duration and completion-likelihood of capacity expansion projects.
Abstract: Although foreign multinational enterprises (MNEs) often collaborate with firms in emerging markets to help execute capacity expansion projects, the current literature does not adequately explain what factors influence execution performance of such projects. Drawing on the cultural difference- and partner selection literature we investigate in this paper how cultural distance (CD) between MNE’s home and host nation, and business-group (BG)-affiliation of host country partner influence duration and completion-likelihood of capacity expansion projects. Our analysis reveals that high CD is associated with lower project-duration and greater likelihood of project-completion. Results further suggest that BG-affiliation is associated with greater likelihood of project-completion. In addition, we find that BG-affiliation negatively moderates the relationship between CD and project-duration. These findings are new to the literature and enhances our theoretical and practical understanding of project execution in emerging markets.
TL;DR: In this paper, the authors address students' diverse learning styles in business education and an increasing focus on diversity, and present a deeper understanding of how differ learning styles affect students' performance.
Abstract: With the expansion of business education and an increasing focus on diversity, it is imperative that business schools address students’ diverse learning styles. A deeper understanding of how differ...
TL;DR: Proposals show that the practices of an effective boundary-spanner involves establishing a dyadic tie with the client-manager; strengthening the established tie based on shared context; using it to identify a joint problem; and developing interpersonal trust while solving this joint problem.
Abstract: Boundary spanning is an important mechanism for the successful and efficient management of client-vendor relationships in Information Technology (IT) outsourcing. Vendors are often responsible for initiating boundary-spanning between the two parties, and the final effectiveness of boundary-spanning often hinges more on vendors rather than on clients. Boundary-spanners are individuals, who operate at the boundary of an organization, performing functions like external representation and information processing. The idea that boundary-spanning can become an organizational capability is well acknowledged in prior literature; but research regarding this process is limited. Boundary-spanning is often left to the ingenuity of the individual performing the role, preventing its development as an organizational capability. Therefore, this study attempts to uncover the process and develop the building blocks of the organizational capability in managing client-vendor relationships in IT outsourcing. We adopt an exploratory case study method for theory building to address the question, “How do vendor boundary-spanners influence client-vendor relationships in IT outsourcing engagements?” We use multiple-case design (9 cases) for literal replication. Our propositions show that the practices of an effective boundary-spanner involves establishing a dyadic tie with the client-manager; strengthening the established tie based on shared context; using it to identify a joint problem; and developing interpersonal trust while solving this joint problem. The outcome of this interpersonal trust then gets appropriated through client-manager’s structural networks and contributes to the vendor organization’s business growth. This study uses the social capital lens to develop propositions regarding how boundary-spanners operate.
TL;DR: Caste, household size, marriage, and presence of digitally literate women in the family are found to be influencers of women’s CSE, which, in turn, impact gender-level digital divide.
TL;DR: A detailed summary of the research progress in the behavioral newsvendor problem can be found in this article, where the influence of individual heterogeneity such as gender differences, cultural differences, and hierarchical differences on the ordering pattern of individuals are also analyzed.
Abstract: In a classical newsvendor setting, the retailer places an optimal order quantity by finding a trade-off between overstocking and understocking of products. However, it has been observed that even the experienced managers do not always order an optimal quantity. In the early 2000s, researchers in the area of behavioural economics have taken roots to analyse the behavioural dynamics influencing the inventory ordering decisions in newsvendor settings. Later, a large number of research studies has focused its attention on understanding the cognitive biases and heuristics involved in the process of inventory decisions. The influence of individual heterogeneity such as gender differences, cultural differences, and hierarchical differences on the ordering pattern of individuals are also analysed. This article provides a detailed summary of the research progress in the behavioural newsvendor problem. It also provides a framework of the existing literature and identifies the research gaps to point future research possibilities.
TL;DR: In this paper, the authors examine the socially significant issue of doctors' resistance to healthcare information technology from the radical power perspective, and find that the symbolic recognition of emotional capital provided a better valorisation of clinical capital and allowed the accumulation of other forms of capital that formed doctors' capital structure and contributed to their social status.
Abstract: This research examines the socially significant issue of doctors' resistance to healthcare information technology (HIT) from the radical power perspective. It adopts Bourdieu's social practice theory to examine the interaction of HIT with the reproduction of doctors' historically rooted social standing through the doctor‐patient‐interaction (D‐P‐I) practice. Findings from our ethnographic enquiry at a large corporate healthcare organisation in India link doctors' historically rooted social standing to the symbolic recognition of their embodied emotional capital existing in tandem with their habitus. The symbolic recognition of emotional capital provided a better valorisation of clinical capital and allowed the accumulation of other forms of capital—institutionalised capital, social capital and economic capital—that formed doctors' capital structure and contributed to their social status. Doctors produced emotional capital by putting their habitus into practice and, in the process, reproduced its symbolic status and their social status linked to it. HIT challenged doctors to put their habitus into practice, thereby creating a perception of threat to emotional capital. Doctors' HIT resistance was a conservation strategy to reproduce their historically rooted higher social status. Findings from this study contribute to the literature on Power and IT resistance.
TL;DR: This study analyzes the relative preference of the popular uniform pricing policy against a new proposed policy that accounts for the strategic behaviour of customers, and examines the applicability of the alternate pricing regimes when providers are pursuing certain prevalent marketing strategies.
01 Jan 2021
TL;DR: In this article, a basic stock picking model based on technical analysis strategies is presented, which aims to shift the way one trades by removing some of the biases inherent in the manual process.
Abstract: Investment management is a business problem that is applicable to individuals as well as businesses. Stock market trading can be daunting without the right strategy and tools. Decision making in the stock market is complex as it requires at least some basic understanding of economics, statistics and behavioral science. Due to this, traders face inertia and friction. Automation of the selection of stocks to be considered for trading is an application of computational intelligence, aimed at better discovery of opportunities for buying and selling in a stock market. The automatic selection process to pick stocks from the broad market is something which every trader would desire. In this chapter, a basic stock picking model based on technical analysis strategies is presented. This recommendation engine is proposed with an aim to shift the way one trades by removing some of the biases inherent in the manual process. By employing a few basic technical analysis strategies, the proposed model helps investors discover scrips without performing a detailed study. The resulting baseline list of stocks become choices from which traders can evaluate and determine the actual trades to make. The proposed recommendation engine yields encouraging results, and is practical and easy to implement.
TL;DR: In this paper, the recipient network's reciprocity toward a receiver network was investigated. But the role of social media, particularly Twitter, in ensuring large-scale propagation of information cannot be overemphasised.
Abstract: The role of social media, particularly Twitter, in ensuring the large-scale propagation of information cannot be overemphasised. This study introduces the recipient network’s reciprocity toward a p...
TL;DR: In this paper, the impact of the failure of Satyam Computer Services Ltd. (Satyam) on related party loans of Indian public companies has been examined, using data collected from the Bank of India.
Abstract: We examine the impact of the failure of Satyam Computer Services Ltd. (“Satyam”), a major corporate governance related event in India, on related party loans of Indian public companies. Using data ...
01 Jan 2021
TL;DR: In this paper, the authors highlight the various challenges in allocating staff for projects in service industries and present a possible simulation-based approach for better allocation of resources, considering various aspects like the project type, frequency, capability, employee levels and the typical time spent by them on projects.
Abstract: Finding and retaining the right team is the most important aspect of successful resource management. Something that is equivalently important, especially in the context of Information Technology (IT)-based service industries, is the effective allocation of the staff to the available projects. However, managers often allocate resources based on the current situation without adopting a carefully thought-out process. This chapter highlights the various challenges in allocating staff for projects in service industries and presents a possible simulation-based approach for better allocation of resources, considering various aspects like the project type, frequency, capability, employee levels and the typical time spent by them on projects. An illustration of the proposed approach is presented using a case study, followed by the practical implications.
01 Jan 2021
TL;DR: In this article, the authors examined both global/local bias and cognitive flexibility on a global-local flexibility task (GLFT) and found that positive emotions result in greater cognitive flexibility than negative emotions.
Abstract: The purpose of this study is to address the conceptual and empirical inconclusiveness concerning the exact function of positive emotions on cognitive processing. Research exploring the association between emotions and cognition shows inconclusiveness. One group of scholars (Fredrickson, Am Psychol 56:218–226, 2001) advocate the association between global/local bias and positive/negative emotion in cognitive processing. Another group (Baumann and Kuhl, Motiv Emotion 29:123–134, 2005) associates emotions with cognitive flexibility. The present study addresses this inconclusiveness by examining both global/local bias and cognitive flexibility on a global-local flexibility task (GLFT), adapted from a global-local task paradigm (Kimchi and Palmer, J Exp Psychol: Hum Percep Perform 8(4):521–535, 1982). GLFT measures and compares the impact of positive emotions on both cognitive phenomena of concern, on a common platform. Findings of an experimental study show the dominance of global processing, rejecting the association of positive/negative emotions with global/local bias. Further, the findings show that positive emotions result in greater cognitive flexibility than negative emotions. The findings have theoretical implications in the area of positive emotions. Practical implications of the findings are enhancement of creativity, designing of resilience development programs, and improved well-being.