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Journal ArticleDOI

Employee perceptions of line management performance: applying the AMO theory to explain the effectiveness of line managers' HRM implementation

TLDR
In this article, the authors predict that line managers' performance in this regard will depend on their ability to apply HRM practices, and that their motivation and the opportunity provided will enhance this effect.
Abstract
Line managers are today seen as increasingly important in effectively implementing HRM practices. Based on the Ability-Motivation-Opportunity (AMO) theory, we predict that line managers' performance in this regard will depend on their ability to apply HRM practices, and that their motivation and the opportunity provided will enhance this effect. Through a survey of 174 line managers and 1,065 of their direct subordinates in two organizations, we found ability to be the best predictor of a line manager's HRM performance. Motivation did not moderate the effect of ability on performance as predicted, and our results suggest this relationship needs further attention. Opportunity did enhance the effect of ability on HRM implementation effectiveness. Therefore, HRM departments should aim to enhance line managers' abilities and provide adequate opportunities for them to carry out the expected HRM duties

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Citations
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Green innovation and environmental performance: The role of green transformational leadership and green human resource management

TL;DR: In this article, the authors examined how green human resource management interplays on to the linkages between green transformational leadership, green innovation and environmental performance, and found that green HRM indirectly through green innovation influences firm's environmental performance.
Journal ArticleDOI

Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study

TL;DR: In this article, a mixed methodology is applied, with a survey of 203 employees working in 4-5 star hotels being conducted first to test six hypotheses, followed by qualitative research into two specific cases.
Journal ArticleDOI

The role of green human resource management in driving hotel’s environmental performance: Interaction and mediation analysis

TL;DR: In this paper, a survey of 220 respondents at hotels suggests that training and employee involvement are critical tools in directly stimulating employee commitment and organisational citizenship behavior towards the environment (OCBE), and hotels' environmental performance.
Journal ArticleDOI

Deconstructing AMO framework: a systematic review

TL;DR: In this article, the AMO framework has been widely accepted in HRM literature for explaining the linkage between human resources practices and performance, however, it remains unclear whether this model has been fully demonstrated or not.
Journal ArticleDOI

Assessing the green behaviour of academics: The role of green human resource management and environmental knowledge

TL;DR: In this paper, the authors examined the impact of green human resource management (green HRM) on employee green behaviour (EGB) through the mediation of environmental knowledge of lecturers in public research universities in Malaysia.
References
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Journal Article

SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.

TL;DR: In this paper, the authors describe the development of a 22-item instrument (called SERVQUAL) for assessing customer perceptions of service quality in service and retailing organizations, and the procedures used in constructing and refining a multiple-item scale to measure the construct are described.
Book

Work and motivation

TL;DR: In this paper, the authors integrate the work of hundreds of researchers in individual workplace behavior to explain choice of work, job satisfaction, and job performance, including motivation, goal incentive, and attitude.
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Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective

TL;DR: Theoretical development in this area also has undergone many refinements, and the current theory is far different from the early Vertical Dyad Linkage (VDL) work as discussed by the authors.
Journal ArticleDOI

Role Conflict and Ambiguity in Complex Organizations.

TL;DR: In this article, the authors describe the development and testing of questionnaire measures of role conflict and ambiguity and show that these two constructs are factorially identifiable and independent, and that they tend to correlate with measures of organizational and managerial practices and leader behavior.
Journal ArticleDOI

Human resource bundles and manufacturing performance: organizational logic and flexible production systems in the world auto industry

TL;DR: In this article, the authors used a unique international data set from a 1989-90 survey of 62 automotive assembly plants, and they tested two hypotheses: innovative HR practices affect performance not individually but as interrelated elements in an internally consistent HR bundle or system.
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