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Open AccessJournal ArticleDOI

Market-Based Assets and Shareholder Value: A Framework for Analysis

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TLDR
The authors developed a conceptual framework of the marketing-finance interface and discussed its implications for the theory and practice of marketing, and proposed that marketing is concern, concern, and concern.
Abstract
The authors develop a conceptual framework of the marketing–finance interface and discuss its implications for the theory and practice of marketing. The framework proposes that marketing is concern...

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Journal ArticleDOI

Two interrelated frameworks proposed for mapping and performance measurement of customer relationship management strategies

TL;DR: A methodology for the development, mapping and performance measurement of CRM strategies is exhibited and two frameworks are introduced.
Book ChapterDOI

Kundenbewertung und Shareholder Value — Versuch einer Synthese

TL;DR: The Shareholder-Value-Konzept gewinnt seit Anfang der 90er Jahre auch in deutschsprachigen Raum rapide an Bedeutung.
Journal ArticleDOI

Marketing strategy and building brand value on the hungarian market

TL;DR: In this article, the authors proposed an optimal marketing strategy for building a successful brand and managing its value in a selected company that is starting to enter the Hungarian market, and verified the hypotheses to support their design solution for the entry of a new company into the already established competitive market.
Journal ArticleDOI

Marketing mix strategies during and after COVID-19 pandemic and recession: a systematic review

TL;DR: In this paper, the authors systematically reviewed articles on marketing mix strategies during recessions and found that marketing budgets should not be cut during the COVID-19 crisis and marketing mix practices and strategies that firms should undertake during the crisis in terms of product, price, promotion, and place.
Journal ArticleDOI

The local brand representative in reseller networks

TL;DR: In this paper, the authors investigate the characteristics of local individuals who represent a brand to its resellers by first conceptualizing these characteristics by employing complexity theory and then testing the conceptualization.
References
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Book ChapterDOI

Firm Resources and Sustained Competitive Advantage

TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book

The Knowledge Creating Company

TL;DR: The Japanese companies, masters of manufacturing, have also been leaders in the creation, management, and use of knowledge-especially the tacit and often subjective insights, intuitions, and ideas of employees as discussed by the authors.
Journal ArticleDOI

The fifth discipline - the art and practice of the learning organization

TL;DR: Senge's Fifth Discipline is a set of principles for building a "learning organization" as discussed by the authors, where people expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nutured, where collective aspiration is set free, and where people are contually learning together.
Book

The balanced scorecard : measures that drive performance

TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI

Conceptualizing, measuring, and managing customer-based brand equity

TL;DR: In this article, a conceptual model of brand equity from the perspective of the individual consumer is presented, which is defined as the differential effect of brand knowledge on consumers' perceptions of the brand.
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