Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
Citations
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Journal ArticleDOI
Digital Trust Gap: The differences in perceptions of trust between experienced and inexperienced users
Gwangjae Kim,Jee Young Lee +1 more
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Effect of consumers' characteristics on attitude towards online shopping
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Credibility of online comments in the HPV vaccination discussion in Finnish online forums
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TRUSTING SOCIAL LOCATION TECHNOLOGIES AND INTERACTIONS Research-in-Progress
Paul Russo,Oded Nov +1 more
TL;DR: In this article, the authors identify the drivers of users' trust in social location artifacts and other subscribers and test their hypotheses on Facebook's Places application by connecting surveys to actual usage data, and they also hypothesize that trust beliefs toward other users will depend on instinctive feelings of trust, rationalizations that others won't do harm, and structural assurances.
Journal ArticleDOI
Consumer intentions to purchase on foreign multi-sided digital platforms: a context of the COVID-19 pandemic
TL;DR: In this article , the authors explore the determinants of consumer purchase intentions on foreign multi-sided e-commerce platforms (MSPs) within the context of the COVID-19 pandemic.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
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Human values and the design of computer technology
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TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
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The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.