Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
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Book ChapterDOI
Values in design - building bridges between RE, HCI and ethics
TL;DR: The aim of this workshop is to bring together people from different disciplines to share knowledge and insights about how to account for values in technology design, and to work towards integrating approaches, thereby putting value conscious design approaches to practice.
Journal ArticleDOI
Factors that Influence the Acceptance of Mobile Money in Nigeria
TL;DR: In this article, the applicability of TAM with other constructs, like perceived credibility (PC) and amount of information about mobile money (AIMCs), was examined to identify the underlying factors that influence the mobile money acceptance in South East of Nigeria.
Proceedings Article
The effect of presentation flaws in on-line stores' web sites on perceived quality and consumer trust of the on-line store and intention to purchase
TL;DR: It was found that error, incompleteness, and poor style affected consumers' perceived quality of the web site and their attitude toward the site, and trust was affected by attitudes and perceived quality, which ultimately influenced consumers' intention to purchase.
Book ChapterDOI
Ferngesteuerte Dienstleistungen. Betriebswirtschaftliche Spezifika, Terminologie und Herausforderungen für das Management
TL;DR: In einem deutschen Friseursalon zu sitzen und von einem Starfrisor in Paris via Robotertechnik die Haare geschnitten zu bekommen, klingt heute noch wie ein fernes Zukunftsszenario.
An identity- and trust-based computational model for privacy
TL;DR: This research contributes to the understanding of privacy problems along with other competing interests in the online world, as well as to the development of privacy-enhanced communications through understanding context, negotiating identity, and using trust.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
Book
Human values and the design of computer technology
TL;DR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.
Journal ArticleDOI
Accountability in a computerized society
TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
Journal ArticleDOI
The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.