Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
Citations
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Initial perceptions of company trustworthiness online: a comprehensive model and empirical test
TL;DR: In this paper, the authors proposed a model of the determinants and effects of perceived company trustworthiness by first-time customers, empirically tested using a questionnaire-based field study.
BookDOI
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Arpan Kumar Kar,P. Ilavarasan,M. P. Gupta,Yogesh K. Dwivedi,Matti Mäntymäki,Marijn Janssen,Antonis C. Simintiras,Salah Al-Sharhan +7 more
TL;DR: The findings of the study illustrate that only three factors Social Influence, Price Value and Habit of UTAUT2 model are significantly influencing the adoption of IRCTC Connect with adjusted R-Square value 0.699.
Users' trust in information resources in the Web environment: a status report
TL;DR: An overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning is provided.
Journal ArticleDOI
Behavioral Intention Towards Mobile Banking in India: The Case of State Bank of India (SBI)
TL;DR: This study extends the applicability of technology acceptance model (TAM) to the mobile banking context and test the casual relationships proposed to support the proposed model’s ability of explaining the usersâ €™ intention to adopt mobile banking.
Proceedings ArticleDOI
Social Impact of Privacy in Cloud Computing
Rui Maximo Esteves,Chunming Rong +1 more
TL;DR: This paper discusses Cloud Computing concept concerning privacy and how it may affect the authors' freedom of speech.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
Book
Human values and the design of computer technology
TL;DR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.
Journal ArticleDOI
Accountability in a computerized society
TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
Journal ArticleDOI
The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.