Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
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Posted Content
Youth, privacy and reputation
TL;DR: In this paper, the authors summarized both key empirical studies from quantitative and qualitative perspectives and the legal issues involved in regulating privacy and reputation of youth online, focusing on youth attitudes and practices.
Journal ArticleDOI
Research on trust: a bibliography and brief bibliometric analysis of the special issue submissions
TL;DR: A bibliography of trust-related articles from the disparate fields in which trust has been explored (from psychology to sociology and information systems to marketing) is presented in this paper, where the primary purpose is to highlight which articles are used most by marketing-related trust researchers both in general and within the submissions to the special issue.
Journal ArticleDOI
Utilizing eye movements: Overcoming inaccuracy while tracking the focus of attention during reading
TL;DR: The problems encountered in developing a reading aid (a reading aid, iDict), and the solutions to the problems are described, which concern the broad family of Attention Aware Systems.
Journal ArticleDOI
Research Note Using Expectation Disconfirmation Theory and Polynomial Modeling to Understand Trust in Technology
TL;DR: A nonlinear expectation disconfirmation theory model is introduced that includes both technology trust expectations and technology trusting intention and introduces the concept of expectation maturity as a contextual factor to show when it is valuable to use nonlinear modeling for understanding technology trust disconf confirmation.
Proceedings Article
Developing trust in internet commerce
Ildemaro Araujo,Iván Araujo +1 more
TL;DR: In this article, the authors outline essential issues that may affect customers' trust on Web sites or vendors and discuss key elements that can be used to improve the visitors' sense of trustworthiness on web sites.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
Book
Human values and the design of computer technology
TL;DR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.
Journal ArticleDOI
Accountability in a computerized society
TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
Journal ArticleDOI
The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.