Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
Citations
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Journal Article
Multi-criteria approach for customer trust model in internet banking: a case of UTM CIBM bank
Komeil Raisian,Amin Minouei,Arash Khosravi,A. Hashemi,Mehrbakhsh Nilashi,Othman Ibrahim,Rozana Zakaria,Mojtaba Nazari +7 more
TL;DR: In this article, a model of consumer's trust in internet banking which depends on the investigation regarding previous studies has been developed, and a type of descriptive survey is applied to examine the model, the results indicated that most of UTM students are satisfied with internet banking services.
Proceedings Article
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Toward Interfaces that Help Users Identify Misinformation Online: Using fNIRS to Measure Suspicion
TL;DR: A convolutional long short-term memory classifier that predicts suspicion using a leave-one-participant-out cross-validation scheme, with average accuracy greater than 76%, and the brain regions implicated by the results dovetail with prior theoretical definitions of suspicion.
Proceedings Article
The Effect of Site Trust on Trust in the Sources of Online Consumer Review and Trust in the Sources of Consumer Endorsement in Advertisement
Jumin Lee,Dohyung Park,Ingoo Han +2 more
TL;DR: This experimental study investigates whether trust in a web site is transferred to trust in the source of OCR and CEA, and also tests which source credibility could be more influenced by site trust.
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Does privacy matter to millennials? The case for personal cloud
TL;DR: In this article, a structural equation modeling (SEM) analysis of 371 millennials showed that privacy is irrelevant for them when making decisions to use personal cloud and that individuals with high innovativeness tend to disregard security when making an adoption decision.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
Book
Human values and the design of computer technology
TL;DR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.
Journal ArticleDOI
Accountability in a computerized society
TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
Journal ArticleDOI
The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.