Journal ArticleDOI
Trust online
TLDR
The nature of trust and how and where it flourishes online is explored, a conceptual framework for understanding trust is provided, and 10 characteristics of online interaction that can help engineer trust online are offered.Abstract:
trust Online T rust matters. It allows us to reveal vulnerable parts of ourselves to others and to know others intimately in return. A climate of trust eases cooperation among people and fosters reciprocal caretaking. The resources—physical, emotional, economic—that would otherwise be consumed guarding against harm can be directed toward more constructive ends. Here, we explore the nature of trust and how and where it flourishes online. We also seek to make sense of seemingly disparate perceptions. For example, some say the public is too trusting online; without thinking, people routinely download software likely to destroy important information or blithely engage in e-auctions or chat rooms with strangers. Others say the public does not trust enough, that people refrain, for example, from e-commerce under the mistaken belief that their financial transactions are not secure. How can we know if the trust we choose to give or withhold is warranted? Can we trust machines or other technological systems? How can those of us who create and maintain the technological infrastructure help establish a climate of trust? Addressing such questions, we provide a conceptual framework for understanding trust, then offer 10 characteristics of online interaction that can help engineer trust online and distinguish between trust in e-commerce activities and trust in online interpersonal interactions.read more
Citations
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European Consortium for Political Research, General Conference 2014 in Glasgow S015 Globalisation and the New Governance of National Security, P085 Emerging Technologies and the Governance of National Security
TL;DR: The world is becoming ever more digitised and networked, which is one of the manifold a spects of globalisation, and people increasingly do not trust the functions of digital infrastructure and that cyberspace can be secured.
A use intention survey of mobile banking with smart phones – an integrated study of security anxiety, internet trust and TAM
TL;DR: An empirical test of the model demonstrates that security anxiety and Internet trust predict PU and PEOU, which mediate the effects of trust and security anxiety on behavioral attitudes and usage intention with regard to mobile banking.
Journal ArticleDOI
A Solution to Privacy Violation Problem in Korean Ubiquitous Government Service
TL;DR: Since a positive correlation is identified between people’s psychological intimacy toward e-government and their tolerance to the use of private information, the amount and types ofPrivate information should be sequentially used in designing a personalization system.
Journal ArticleDOI
Kundenseitige Akzeptanz internetbasierter Self-Service-Technologien in der Versicherungswirtschaft: Eine kausalanalytische Studie zur Wirkung von Aspekten der Technologienutzung und internetbezogener Privatheitsbedenken
TL;DR: In this article, a vorliegende study untersucht, welche Faktoren die kundenseitige Akzeptanz von internetbasierten Self-Service-Technologien (SST) im Versicherungsbereich beeinflussen.
Journal Article
Trust Building Mechanisms for Electronic Business Networks and Their Relation to eSkills
Radoslav Delina,Michal Tkáč +1 more
TL;DR: This work is confirming the trust dependency on e-Skills which play crucial role in higher level of trust into the more sophisticated and complex trust building ICT solutions.
References
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Journal ArticleDOI
Trust and Antitrust
TL;DR: Bok's claim that not all the things that thrive when there is trust between people, and which matter, are things that should be encouraged to thrive as mentioned in this paper is also true.
Book
Human values and the design of computer technology
TL;DR: This chapter discusses human agency and responsible computing, which has implications for computer system design in the United States and discusses value-Sensitive design.
Journal ArticleDOI
Accountability in a computerized society
TL;DR: It is argued that assumptions about computing and features of situations in which computers are produced create barriers to accountability, and ideas on how to reverse this trend are concluded.
Journal ArticleDOI
The Meaning of Anonymity in an Information Age
TL;DR: C'est ce that se propose d'approfondir, sous forme of reflexion personnelle, l'auteur de cet article.
Journal Article
Children's conceptions of trust in the context of social expectations.
Peter H. Kahn,Elliot Turiel +1 more
TL;DR: In this paper, children's conceptions of trust were examined within the context of social ex pectations, including deception, emotional support, and conventional dress, and the effects of the violations on friendships were also made.