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Perceived organizational support.
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The article was published on 1986-01-01 and is currently open access. It has received 4625 citations till now. The article focuses on the topics: Perceived organizational support & Extra role performance.read more
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The employee-organization relationship, organizational citizenship behaviors, and superior service quality
Simon J. Bell,Bulent Menguc +1 more
TL;DR: This paper proposed a model of customer-contact service employee management that examines organizational citizenship behaviors as critical links between aspects of the employee-organization relationship (perceived organizational support, organizational identification) and customers' perceptions of service quality.
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A Relational Perspective on Turnover: Examining Structural, Attitudinal, and Behavioral Predictors
TL;DR: This paper examined whether structural, attitudinal, and behavioral variables of a relational nature were predictive of employee turnover in a sample of 176 health care employees and found that behavioral variables were correlated with employee turnover.
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Perceived organizational support and police performance: the moderating influence of socioemotional needs.
TL;DR: In this paper, the authors investigate how the strength of socioemotional needs affects the relationship between perceived organizational support (POS) and work performance and find that the association of POS with driving-under-the-influence arrests and speeding citations generally increased with strength of the needs for esteem, affiliation, emotional support, and social approval.
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Further Validation of the Perceptions of Politics Scale (Pops): A Multiple Sample Investigation:
TL;DR: This paper used structural equation modeling to evaluate the dimensional, reliability, and validity of the Perceptions of Politics Scale (POPS) across three different studies utilizing nine different samples for a total of 2758 respondents.
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Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme
TL;DR: In this article, the effects of volunteer-programme attitudes on organizational identification and social exchange theories were tested to explain why employees may respond positively to their company's volunteerism program, a programme through which employees could spend time volunteering during their paid work hours.