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A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities

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TLDR
In this article, the authors investigate two key group-level determinants of virtual community participation -group norms and social identity -and consider their motivational antecedents and mediators.
Abstract
We investigate two key group-level determinants of virtual community participation - group norms and social identity - and consider their motivational antecedents and mediators. We also introduce a marketing-relevant typology to conceptualize virtual communities, based on the distinction between network-based, and small-group-based virtual communities. Our survey-based study, which was conducted across a broad range of virtual communities, supports the proposed model, and finds further that virtual community type moderates consumers' reasons for participating, as well as the strengths of their impact on group norms and social identity. We conclude with a consideration of managerial and research implications of the findings.

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Citations
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Journal ArticleDOI

Sustainable Co-Creation Behavior in a Virtual Community: Antecedents and Moderating Effect of Participant’s Perception of Own Expertise

TL;DR: In this article, the authors analyzed the effect on co-creation behavior of users' altruism and their interactivity with the different firms housed in the virtual community, and found that the user's altruism is the determining factor in encouraging moderate sustainable cocreation behavior (recommendation of the service), whereas user-firm interactivity is the critical antecedent for fostering high level co-innovation activities.
Dissertation

IT Design for Sustaining Virtual Communities: an Identity-based Approach

Meng Ma
TL;DR: Ma et al. as mentioned in this paper proposed an identity-based view to understand how the use of IT-based features in virtual communities can improve community sustainability, defined as the perceived fit between a focal person's belief of his or her identity and the recognition and verification of this identity by other community members.
Journal ArticleDOI

A Study of Online Co-Creation Strategies of Starbucks Using Netnography

TL;DR: This study has been conducted using the online marketing research technique called netnography-a qualitative and interpretive methodology for the study of users in the virtual space to enable consumer participation in the co-creation strategies of organizations.
Book ChapterDOI

Engaging Facebook Users in Brand Pages: Different Posts of Marketing-Mix Information

TL;DR: This research explores the posting quantity and posting types most likely to create brand engagement on Facebook brand-fan pages and provides some managerial implications for effectively planning the content strategy to engage more fans or potential customers in brand- fan pages.
Proceedings ArticleDOI

Linking people through physical proximity in a conference

TL;DR: This work created a system for finding and connecting with people at a conference that uses offline proximity encounters in order to help attendees meet and connect with each other, and discovers that for social selection, more proximity interactions will result in an increased probability for a person to add another as a social connection.
References
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Journal ArticleDOI

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Journal ArticleDOI

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Journal ArticleDOI

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Book

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TL;DR: In this paper, Neuberg and Heine discuss the notion of belonging, acceptance, belonging, and belonging in the social world, and discuss the relationship between friendship, membership, status, power, and subordination.
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