Showing papers in "Journal of Travel & Tourism Marketing in 2020"
TL;DR: In this paper, the authors investigated the effects of customers' tourism experience on the development of their competitive advantage in the tourism industry. But they focused on experiential services and did not consider the economic impact of these services.
Abstract: Tourism destinations are increasingly offering experiential services to promote the development of their competitive advantage. This research investigates the effects of customers’ tourism engageme...
140 citations
TL;DR: Using a mixed-method approach combining qualitative and quantitative review techniques, this article analyzed 86 articles to identify state-of-the-art thematic research trends and articulate knowledg...
Abstract: Using a mixed-method approach combining qualitative and quantitative review techniques, this study analyzed 86 articles to identify state-of-the-art thematic research trends and articulate knowledg...
84 citations
TL;DR: Despite the importance of the theory of planned behavior (TPB) and norm activation model (NAM) in explicating revisit intention, predictions based on the merging of these theories remain sparse in this paper.
Abstract: Despite the importance of the theory of planned behavior (TPB) and norm activation model (NAM) in explicating revisit intention, predictions based on the merging of these theories remain sparse in ...
52 citations
TL;DR: This study emphasizes that the designative, appraisive, and prescriptive components are valuable conceptualizations to study tourism destination image.
Abstract: This article considers the three modes of signification of images (i.e. designative, appraisive, and prescriptive) to understand incongruences between different image formation agents. Quantitative...
47 citations
TL;DR: In this paper, the authors investigated the relationships among DBE, destination brand engagement (DBE), and des... and found that DBE has emerged as a valuable construct for developing and maintaining enduring relationships with consumers.
Abstract: Destination brand engagement (DBE) has emerged as a valuable construct for developing and maintaining enduring relationships with consumers. This study investigates the relationships among DBE, des...
43 citations
TL;DR: The authors proposes a three-dimensional conceptualization of consumer value co-creation and examines perceived online interactivity as its major antecedent in the context of the Chinese online trav...
Abstract: This study proposes a three-dimensional conceptualization of consumer value co-creation and examines perceived online interactivity as its major antecedent in the context of the Chinese online trav...
42 citations
TL;DR: In this paper, the authors explored the distinctive attributes of a smart hotel, the concept of a future hotel, and examined their influence on the progression of customers' visit intention formation through the development of future hotels.
Abstract: This study aimed to explore the distinctive attributes of a smart hotel, the concept of a future hotel, and examined their influence on the progression of customers’ visit intention formation throu...
40 citations
TL;DR: In this article, the effects of narcissism, envy and self-promotion on travelers' sharing of travel-related photographs of themselves (selfies) through social media, based upon social com...
Abstract: This study investigates the effects of narcissism, envy and self-promotion on travellers’ sharing of travel-related photographs of themselves (“selfies”) through social media, based upon social com...
38 citations
TL;DR: In this article, the authors investigate the impact of tourist experience on tourists' perception of memorability and authenticity in the context of creative tourism and find that tourists perceive memorability as more important than authenticity.
Abstract: This study aims to investigate the impact of tourist experience on tourists’ perception of memorability and authenticity in the context of creative tourism. A total of 574 valid responses were coll...
36 citations
TL;DR: In this paper, the role of seniors' overseas travel motivations in terms of preferred attraction types and activities, socio-demographic features, and preferred travel-related features was identified.
Abstract: This study aims to identify the role of seniors’ overseas travel motivations in terms of preferred attraction types and activities, socio-demographic features, and preferred travel-related features...
35 citations
TL;DR: The authors introduced topic modeling into the analysis of theme park online reviews to determine visitor behavior and experiences. But they focused on the negative aspects of the reviews and did not consider the positive aspects of these reviews.
Abstract: This study introduces topic modelling into the analysis of theme park online reviews to determine visitor behaviour and experiences. An exploratory analysis involving major Disneyland theme parks i...
TL;DR: This paper measured the risk and motivational factors involved in "canal boat tours" and used these to test conceptual models to predict canal boat tour, using cumulative prospect theory (CPT) as a predictive model.
Abstract: Drawing on cumulative prospect theory (CPT), we measured the risk and motivational factors involved in “canal boat tours” and used these to test conceptual models to predict canal boat tour...
TL;DR: In this paper, the role of residents' participation on their perceived benefits of endogenous rural tourism project in Kumbalangi in Kerala, India was explored, where data collected from the Kumbali tourist board was used.
Abstract: This study intended to explore the role of residents’ participation on their perceived benefits of endogenous rural tourism project in Kumbalangi in Kerala, India. Using data collected from...
TL;DR: In this article, the authors consider a sample of 339 French travellers to empirically examine the way co-creation affects consumer well-being, based on a structural equation model, and find that the findings obtained from the model confirm the conclusions obtained from a previous study.
Abstract: The present study considers a sample of 339 French travellers to empirically examine the way co-creation affects consumer well-being. The findings obtained from a structural equation model confirm ...
TL;DR: In this paper, the relationship between customers' experiences in participating in corporate social responsibility (CSR) activities of a company (CSRE) and brand relationship quality (BRQ) is studied.
Abstract: Studies on the relationship between customers’ experiences in participating in corporate social responsibility (CSR) activities of a company (CSRE) and brand relationship quality (BRQ) are ...
TL;DR: In this paper, a study was designed to identify slow city attributes on Mainland China and examine the role of the discovered attributes in forming behavioral intention, using a psychometric process with mixed metho...
Abstract: This study was designed to identify slow city attributes on Mainland China and examine the role of the discovered attributes in forming behavioral intention. A psychometric process with mixed metho...
TL;DR: In this paper, the authors developed a theoretical framework explicating customers' behavioral intentions for socially responsible airlines by considering the influence of perceived corporate social responsibility on passengers' behavior, and developed a sturdy theoretical framework to explain customers' behavior intentions.
Abstract: This study developed a sturdy theoretical framework explicating customers’ behavioral intentions for socially responsible airlines by considering the influence of perceived corporate social respons...
TL;DR: In this article, the authors presented a study on the effectiveness of thermal and mineral spa treatments, which consisted of content a content-based content-independent content analysis and a content based content analysis.
Abstract: Thermal and mineral spa treatments are an important therapeutic tool backed by centuries of experience and numerous scientific studies showing its effectiveness. The research consisted of content a...
TL;DR: In this paper, the authors studied the relationship between customers' attachment and loyalty to short-term accommodation rental (SAR) providers and found that customers' loyalty and attachment to the SARs in which they have stayed have not changed over time.
Abstract: Over the past decade, the world has witnessed the rise of the short-term accommodation rental (SAR) industry. However, customers’ attachment and loyalty to SARs in which they have stayed have recei...
TL;DR: In this article, evidence is scarce regarding how tourists judge the authenticity of restaurants at the pre-purchasing stage of a pre-booking process, while there is a growing interest in the tourism and hospitality literature on authenticity.
Abstract: While there is a growing interest in the tourism and hospitality literature on authenticity, evidence is scarce regarding how tourists judge the authenticity of restaurants at the pre-purch...
TL;DR: In order to design effective responses to the complex phenomenon of overtourism, the tourism carrying capacity (TCC) of a destination is an essential reference point. as mentioned in this paper provides in-depth a...
Abstract: In order to design effective responses to the complex phenomenon of overtourism, the tourism carrying capacity (TCC) of a destination is an essential reference point. This paper provides in-depth a...
TL;DR: The authors introduced subjective vitality into intangible culture heritage tourism, and proposed a theoretical model involving subjective vitality, authenticity experience, experience quality, and authenticity experience for ICH tourism, based on a subjective vitality model.
Abstract: This study introduces subjective vitality into intangible culture heritage (ICH) tourism, and proposes a theoretical model involving subjective vitality, authenticity experience, experience quality...
TL;DR: The authors conducted a questionnaire survey on tourist satisfaction with attributes and attributes and found that tourists perceive the quality of a walking system in a traffic-free destination as being superior to a conventional one.
Abstract: This study aims to determine how tourists perceive the quality of a walking system in a traffic-free destination We conducted a questionnaire survey on tourist satisfaction with attributes and ove
TL;DR: In this article, the authors examined which honeymoon quality dimensions contribute significantly to fulfilling fantasy and determining whether a realized fantasy enhances the relational value of honeymoon tourists, and found that realized fantasy enhanced the relational values of tourists.
Abstract: This study examines which honeymoon quality dimensions contribute significantly to fulfilling fantasy and determining whether a realized fantasy enhances the relational value of honeymoon tourists....
TL;DR: In this article, a multilevel model leading from shopping motive to patronage behaviors, such as word of mouth, was proposed to model the relationship quality research domain and the social exchange theory.
Abstract: This study draws on the relationship quality research domain and the social exchange theory to propose a multilevel model leading from shopping motive to patronage behaviors, such as word of mouth ...
TL;DR: In this paper, the authors examined customers' willingness to pay a premium to support hotels' water-saving initiatives and the effect of different explanatory variables: attitude toward water conservation, water saving, etc.
Abstract: This study examines customers’ willingness to pay a premium to support hotels’ water-saving initiatives and the effect of different explanatory variables: attitude toward water conservation, water ...
TL;DR: In this article, the purpose of this study was to find out whether tourists might be interested in dining at luxury restaurants when traveling, as luxury products have become increasingly accessible to middle-class consumers.
Abstract: As luxury products have become increasingly accessible to middle-class consumers, many gastronomic tourists might be interested in dining at luxury restaurants when traveling. The purpose of this s...
TL;DR: Despite the destructive nature of tourist-to-tourist interactions, previous research efforts focused on service provider interactions while neglecting negative tourist to tourist interactio... as mentioned in this paper, 2015.
Abstract: Despite the destructive nature of tourist-to-tourist interactions, previous research efforts focused on service provider–tourist interactions while neglecting negative tourist-to-tourist interactio...
TL;DR: In this article, the authors proposed that storytelling by medical tourism agents can be classified according to story and story and telling, and that authenticity and educability are the key story attributes, while enjoyability, desc...
Abstract: This study proposes that storytelling by medical tourism agents can be classified according to story and telling. Authenticity and educability are the key story attributes, while enjoyability, desc...
TL;DR: For instance, this article found that a traveler's sense of feeling at home in an accommodation and its influence on their well-being is underrepresented in the literature, and that there is no place like home.
Abstract: Although there is the saying “there’s no place like home”, research on a traveler’s sense of feeling at home in an accommodation and its influence on their well-being is underrepresented. Particula...