scispace - formally typeset
Journal ArticleDOI

A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior

Dennis W. Organ, +1 more
- 01 Dec 1995 - 
- Vol. 48, Iss: 4, pp 775-802
TLDR
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB) as discussed by the authors, and the relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups.
Abstract
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures (perceived fairness, organizational commitment, leader supportiveness) correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness). The most notable moderator of these correlations appears to be the use of self- versus other-rating of OCB; self-ratings are associated with higher correlations, suggesting spurious inflation due to common method variance, and much greater variance in correlation. Differences in subject groups and work settings do not account for much variance in the relationships. Implications are noted for theory, practice, and strategies for future research on OCB.

read more

Citations
More filters
Journal ArticleDOI

Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours

TL;DR: In this article, the construct and criterion-related validity of an ability-based measure of EI (Mayer, Salovey, & Caruso, 2000b) were examined.
Journal ArticleDOI

Linking human resource management and knowledge management via commitment: A review and research agenda

TL;DR: In this article, the authors consider how the motivation of workers to share their knowledge may be shaped by their level of organizational commitment, and link commitment with knowledge sharing attitudes and behaviours.
Journal ArticleDOI

Selecting individuals in team settings: the importance of social skills, personality characteristics, and teamwork knowledge

TL;DR: This article examined the relationship between social skills, several personality characteristics (conscientiousness, extraversion, Agreeableness, and Emotional Stability), teamwork knowledge, and contextual performance in a manufacturing organization with highly interdependent teams.
Journal ArticleDOI

The Relationship Between Perceptions of Organizational Politics and Employee Attitudes, Strain, and Behavior: A Meta-Analytic Examination

TL;DR: The authors tested a model that links perceptions of organizational politics to job performance and "turnover intentions" (intentions to quit) and Meta-analytic evidence supported significant, b...
Journal ArticleDOI

The potential paradox of organizational citizenship behavior: Good citizens at what cost?

TL;DR: In this paper, the authors propose that the time individuals allocate to organizational citizenship behavior may come at the expense of task performance and explore a number of organizational, situational, and individual variables that may moderate this relationship and suggest implications and future research directions.
References
More filters
Journal ArticleDOI

Development and validation of brief measures of positive and negative affect: The PANAS scales.

TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Journal ArticleDOI

The big five personality dimensions and job performance: a meta-analysis

TL;DR: In this article, the authors investigated the relation of the Big Five personality dimensions (extraversion, emotional stability, Agreeableness, Conscientiousness, and Openness to Experience) to three job performance criteria (job proficiency, training proficiency, and personnel data) for five occupational groups (professionals, police, managers, sales, and skilled/semi-skilled).
Journal ArticleDOI

A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment

TL;DR: In this paper, the authors summarize previous empirical studies that examined antecedents, correlates, and/or consequences of organizational commitment using meta-analysis, including 26 variables classified as antecedent, 8 as consequences, and 14 as correlates.
Journal ArticleDOI

Validation of the five-factor model of personality across instruments and observers.

TL;DR: Two data sources--self-reports and peer ratings--and two instruments--adjective factors and questionnaire scales--were used to assess the five-factor model of personality, showing substantial cross-observer agreement on all five adjective factors.
Journal ArticleDOI

Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors:

TL;DR: In this paper, a factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs, and hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCB.
Related Papers (5)