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Journal ArticleDOI

A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior

Dennis W. Organ, +1 more
- 01 Dec 1995 - 
- Vol. 48, Iss: 4, pp 775-802
TLDR
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB) as discussed by the authors, and the relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups.
Abstract
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures (perceived fairness, organizational commitment, leader supportiveness) correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness). The most notable moderator of these correlations appears to be the use of self- versus other-rating of OCB; self-ratings are associated with higher correlations, suggesting spurious inflation due to common method variance, and much greater variance in correlation. Differences in subject groups and work settings do not account for much variance in the relationships. Implications are noted for theory, practice, and strategies for future research on OCB.

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Citations
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Journal ArticleDOI

Structured Interviewing for OCB: Construct Validity, Faking, and the Effects of Question Type

TL;DR: In this article, the authors report the results of an effort to develop a structured interview designed to measure the propensity to engage in organizational citizenship behavior (OCB) in the work environment.
Journal ArticleDOI

Stress and sleep quality: The moderating role of negative affectivity

TL;DR: In this article, the authors examined the influence of personality variables (negative affectivity and positive affectivity) and three work-related stressors (interpersonal conflict, workload, and perceived ambiguity) on a multi-dimensional measure of sleep quality (going to bed, falling asleep, maintaining sleep, reinitiating sleep, and waking up).
Journal ArticleDOI

Culture's influence on the perception of OCB as in-role or extra-role

TL;DR: The relationship between dimensions of individual level culture-related variables (social axioms) and the categorization of organizational citizenship behaviours (OCB) as in-role versus extra-role was explored within a Canadian sample as discussed by the authors.
Journal ArticleDOI

The Relation between Commitment Forms and Work Outcomes in Jewish and Arab Culture

TL;DR: The authors examined 283 Arab and Jewish nurses in three Israeli hospitals using identical measures and found that Arab nurses were more committed than Jewish nurses, and their commitment had more favorable effects on their behaviors and especially on their attitudes at work.
Journal ArticleDOI

Understanding organizational citizenship behavior from a cultural perspective : an empirical study within the context of hotels in mainland China

TL;DR: Wang et al. as mentioned in this paper investigated a possible mechanism through which Chinese values may function on employee citizenship behaviors within the hotels in Mainland China, focusing on whether CVs have a direct impact on OCB and its verified antecedents.
References
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Journal ArticleDOI

Development and validation of brief measures of positive and negative affect: The PANAS scales.

TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
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The big five personality dimensions and job performance: a meta-analysis

TL;DR: In this article, the authors investigated the relation of the Big Five personality dimensions (extraversion, emotional stability, Agreeableness, Conscientiousness, and Openness to Experience) to three job performance criteria (job proficiency, training proficiency, and personnel data) for five occupational groups (professionals, police, managers, sales, and skilled/semi-skilled).
Journal ArticleDOI

A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment

TL;DR: In this paper, the authors summarize previous empirical studies that examined antecedents, correlates, and/or consequences of organizational commitment using meta-analysis, including 26 variables classified as antecedent, 8 as consequences, and 14 as correlates.
Journal ArticleDOI

Validation of the five-factor model of personality across instruments and observers.

TL;DR: Two data sources--self-reports and peer ratings--and two instruments--adjective factors and questionnaire scales--were used to assess the five-factor model of personality, showing substantial cross-observer agreement on all five adjective factors.
Journal ArticleDOI

Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors:

TL;DR: In this paper, a factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs, and hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCB.
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