scispace - formally typeset
Journal ArticleDOI

A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior

Dennis W. Organ, +1 more
- 01 Dec 1995 - 
- Vol. 48, Iss: 4, pp 775-802
TLDR
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB) as discussed by the authors, and the relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups.
Abstract
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures (perceived fairness, organizational commitment, leader supportiveness) correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness). The most notable moderator of these correlations appears to be the use of self- versus other-rating of OCB; self-ratings are associated with higher correlations, suggesting spurious inflation due to common method variance, and much greater variance in correlation. Differences in subject groups and work settings do not account for much variance in the relationships. Implications are noted for theory, practice, and strategies for future research on OCB.

read more

Citations
More filters
Journal ArticleDOI

Linking Career Mobility with Corporate Loyalty: How Does Job Change Relate to Organizational Commitment?.

TL;DR: In this article, the authors assessed the relationship between career mobility history and a recent internal or external job change on organizational commitment using a three-dimensional model and found that the relationship was negatively related to normative commitment, but not to affective and continuance commitment.
Journal ArticleDOI

Trust‐in‐supervisor and helping coworkers: moderating effect of perceived politics

TL;DR: In this article, a field survey using a structured questionnaire was used to gather data from 106 employees of a medium-sized company that had businesses in the manufacturing, travel, and education industries.
Journal ArticleDOI

Organizational Citizenship Behavior and Employee Performance: A Moderating Effect of Work Status in Restaurant Employees:

TL;DR: In this article, the authors investigate the moderating effect of work status on the relationship between organizational and supervisor support, organizational commitment, citizen behaviors, and employee performance, and find that there are stronger effects on employees' commitment and organizational commitment on citizenship behaviors among part-time employees than full-time workers.
Journal ArticleDOI

The Relative Importance of Correlates of Organizational Citizenship Behavior and Counterproductive Work Behavior Using Multiple Sources of Data

TL;DR: In this paper, a dominance analysis based on data from 375 participants and 214 of their supervisors indicated that individual differences accounted for more of the variance associated with OCB and with counterproductive work behavior than did organizational attitudes.
Journal ArticleDOI

High-involvement human resource practices, affective commitment, and organizational citizenship behaviors

TL;DR: In this article, the authors examined how high-involvement human resource practices influence affective commitment, which contributes to citizenship behaviors in service settings from the employees' point of view.
References
More filters
Journal ArticleDOI

Development and validation of brief measures of positive and negative affect: The PANAS scales.

TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Journal ArticleDOI

The big five personality dimensions and job performance: a meta-analysis

TL;DR: In this article, the authors investigated the relation of the Big Five personality dimensions (extraversion, emotional stability, Agreeableness, Conscientiousness, and Openness to Experience) to three job performance criteria (job proficiency, training proficiency, and personnel data) for five occupational groups (professionals, police, managers, sales, and skilled/semi-skilled).
Journal ArticleDOI

A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment

TL;DR: In this paper, the authors summarize previous empirical studies that examined antecedents, correlates, and/or consequences of organizational commitment using meta-analysis, including 26 variables classified as antecedent, 8 as consequences, and 14 as correlates.
Journal ArticleDOI

Validation of the five-factor model of personality across instruments and observers.

TL;DR: Two data sources--self-reports and peer ratings--and two instruments--adjective factors and questionnaire scales--were used to assess the five-factor model of personality, showing substantial cross-observer agreement on all five adjective factors.
Journal ArticleDOI

Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors:

TL;DR: In this paper, a factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs, and hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCB.
Related Papers (5)