Journal ArticleDOI
A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior
TLDR
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB) as discussed by the authors, and the relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups.Abstract:
A quantitative review of 55 studies supports the conclusion that job attitudes are robust predictors of organizational citizenship behavior (OCB). The relationship between job satisfaction and OCB is stronger than that between satisfaction and in-role performance, at least among nonmanagerial and nonprofessional groups. Other attitudinal measures (perceived fairness, organizational commitment, leader supportiveness) correlate with OCB at roughly the same level as satisfaction. Dispositional measures do not correlate nearly as well with OCB (with the exception of conscientiousness). The most notable moderator of these correlations appears to be the use of self- versus other-rating of OCB; self-ratings are associated with higher correlations, suggesting spurious inflation due to common method variance, and much greater variance in correlation. Differences in subject groups and work settings do not account for much variance in the relationships. Implications are noted for theory, practice, and strategies for future research on OCB.read more
Citations
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Job satisfaction and organizational commitment as antecedents of organizational citizenship behavior (ocb) of teachers
TL;DR: The authors investigated casual relationships between job satisfaction, organizational commitment and OCBs of teachers through testing 36 structural models and found that intrinsic job satisfaction is a dominant variable which influence OCB directly and indirectly through partial mediating role of value commitment.
Journal ArticleDOI
Contingent and Non‐Contingent Working in Local Government: Contrasting Psychological Contracts
TL;DR: In this article, the consequences of contingent work arrangements on the attitudes and behaviour of employees using the psychological contract as a framework for analysis were explored, finding that contingent employees are less committed to the organization and engage in organizational citizenship behaviour (OCB) to a lesser degree than their permanent counterparts.
Journal ArticleDOI
Customer-oriented boundary-spanning behaviors: Test of a social exchange model of antecedents
TL;DR: In this paper, the authors identify fully mediated relationships from procedural, interactional, and distributive justice to external representation and internal influence via job satisfaction and organizational commitment, and find an unexpected direct positive path from interactional justice to service delivery behaviors.
Journal ArticleDOI
Perceived Transformational Leadership, Organizational Commitment, and Citizenship Behavior: A Case Study in Intercollegiate Athletics
TL;DR: In this article, the authors tested the propositions that perceived leader-member exchange quality (LMX) between second level managers and their subordinates would be associated with perceived transformational leadership behaviors (TL) of the athletic director, and subordinates' organizational commitment (OC) and organizational citizenship behavior (OCB) would be correlated with both perceived TL and LMX.
Journal ArticleDOI
Profiling active and passive nonrespondents to an organizational survey.
Steven G. Rogelberg,James M. Conway,Matthew E. Sederburg,Christiane Spitzmüller,Shahnaz Aziz,William E. Knight +5 more
TL;DR: In this field study, population profiling was introduced to examine general and specific classes of nonresponse to a satisfaction survey to find nonresponse bias does not appear to be a substantive concern for satisfaction type variables--the typical core of an organizational survey.
References
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A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment
John E. Mathieu,Dennis M. Zajac +1 more
TL;DR: In this paper, the authors summarize previous empirical studies that examined antecedents, correlates, and/or consequences of organizational commitment using meta-analysis, including 26 variables classified as antecedent, 8 as consequences, and 14 as correlates.
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Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors:
TL;DR: In this paper, a factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs, and hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCB.