Journal ArticleDOI
Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience
TLDR
In this paper, the authors investigate how service providers can enhance memorable and authentic tourist experiences in on-site conditions, in the context of sightseeing tours, based on scale development, the experience-involvement construct is introduced to measure onsite tourist experience.About:
This article is published in Tourism Management.The article was published on 2018-08-01. It has received 176 citations till now. The article focuses on the topics: Service provider & Service (business).read more
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The role of co-creation experience in forming tourists' revisit intention to home-based accommodation: Extending the theory of planned behavior
Bo Meng,Mengxia Cui +1 more
TL;DR: In this paper, the authors provide a theoretical framework explaining how tourists' revisit intentions to home-based accommodations are formed by inserting constructs related to co-creation experience (experiencescape, perceived value, and memorability) into the theory of planned behavior (TPB) and by considering the moderating effect of cocreation behavior.
Journal ArticleDOI
Role of cognitive absorption in building user trust and experience
TL;DR: Yogesh K. Dwivedi et al. as mentioned in this paper investigated the effect of humanto-machine interaction and human-to-human interaction towards cognitive absorption and its subsequent effect on trust, experience, and continuation intention in the context of services.
Journal ArticleDOI
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic
TL;DR: In this article, the authors explored the public sentiment and drivers of virtual tourism using Python and the grounded theory method and found that tourists' positive sentiment in virtual tourism dominates, with few tourists showing negative or neutral sentiment polarity.
Journal ArticleDOI
Psychological factors affecting memorable tourism experiences
TL;DR: This paper explored psychological components of memorable tourist experience (MTE) that are most likely to recall tourists' memories in three representative cities in Chiapas province, China: Shanghai, Tokyo, and Hong Kong.
Journal ArticleDOI
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
Hyunsu Kim,Kevin Kam Fung So +1 more
TL;DR: In this article, the authors present a systematic review of the evolution and structure of empirical research on customer experience in hospitality and/or tourism settings based on 1248 articles published in 13 leading hospitality and tourism journals between January 1998 and May 2021.
References
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Book
The Presentation of Self in Everyday Life
TL;DR: For instance, in the case of an individual in the presence of others, it can be seen as a form of involuntary expressive behavior as discussed by the authors, where the individual will have to act so that he intentionally or unintentionally expresses himself, and the others will in turn have to be impressed in some way by him.
Journal ArticleDOI
Comparative fit indexes in structural models
TL;DR: A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models and two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes.
Journal ArticleDOI
PLS-SEM: Indeed a Silver Bullet
TL;DR: The authors conclude that PLS-SEM path modeling, if appropriately applied, is indeed a "silver bullet" for estimating causal models in many theoretical models and empirical data situations.
Posted Content
The Use of Partial Least Squares Path Modeling in International Marketing
TL;DR: An evaluation of double-blind reviewed journals through important academic publishing databases revealed that more than 30 academic articles in the domain of international marketing (in a broad sense) used PLS path modeling as means of statistical analysis.
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The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun
TL;DR: In this paper, the authors argue for the recognition of important experiential aspects of consumption, such as the symbolic, hedonic, and esthetic nature of the experience of consumption.