scispace - formally typeset
Open AccessJournal ArticleDOI

Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.
About
This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.

read more

Citations
More filters
Dissertation

A Process View of Business Model Innovation

Sara Fallahi
TL;DR: In this article, the authors explore business model innovation processes in multiple industrial and organizational contexts, including new ventures developing new Business Models (BMs), Small and Medium-sized Enterprises (SMEs), and multinational corporations that have been working with BM, either in parallel or as a substitute to their existing BMs.
Journal ArticleDOI

Traditional manufacturing areas and the emergence of product-service systems: the case of Italy

TL;DR: In this paper, the authors investigate the emergence of product-service systems only when specific services are localized in the manufacturing area and propose an original exploration of the relations between local manufacturing configurations and both their specialization in service activities and their systemic performances.
Journal Article

Exploring servitization through the paradox lens : Coping practices in servitization

TL;DR: In this paper, the authors identify four paradoxes in servitization: effectiveness in the customization of solutions vs. efficiency in product manufacturing, building a customer orientation vs. maintaining an engineering mindset, organizing product and service integration vs. separated services and product organizations, and exploratory innovation in solutions versus.
Journal ArticleDOI

Technological innovation, organizational change, and product-related services

TL;DR: In this article, the authors reverse the hierarchy: product novelty is a main driver of product-related service (PRS) activities and it especially boosts consulting and training services, while process innovation is positively linked to the breadth of service surrounding products, whereas organizational innovation is more prone to lead to a larger breadth of services surrounding customer offerings.
Dissertation

Las KIBS como determinante dentro del proceso de servitización y la incorporación de los nuevos modelos de negocio en la industria editorial

TL;DR: Bustinza, Gomes, Vendrell-Herrero, & Baines as discussed by the authors investigated the role of collaborative partnerships and R&D intensity in the integration of service providers into the business model.
References
More filters
Book ChapterDOI

Firm Resources and Sustained Competitive Advantage

TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book

Econometric Analysis of Cross Section and Panel Data

TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
Journal ArticleDOI

Dynamic capabilities and strategic management

TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI

Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.

TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
Related Papers (5)