Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance
TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.About:
This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.read more
Figures
Table 3. Results from Hypotheses Testing 
Figure 1. Relationship between service scale and subsidiary profit margin* 
Table 1.a Overview of the variables and their use 
Table 1.a Overview of the variables and their use 
Table 2. Summary statistics and correlation coefficient No Variable Obs Mean SD Min Max 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Citations
More filters
Dual focus: service-product orientation to manage the change paradox following servitization strategy
Saad Zighan,Moheeb Abualqumboz +1 more
Journal ArticleDOI
Does ISO 14001 and Green Servitization Provide a Push Factor for Sustainable Performance? A Study of Manufacturing Firms
TL;DR: In this article , the authors investigated the mediation effect of ISO 14001 on the interaction between green servitization and sustainable performance and found that the mediating effect was significant and positive.
Dissertation
Servitization: Critical factors for successful implementation
TL;DR: In this article, a conceptual framework is developed to recognize the importance of given factors which inhibit a profitable implementation of service offering in the manufacturing industry and to assess the importance and frequency of them occurring.
Book ChapterDOI
Service Business Development through Business Model Innovation – A Review of the Robin Hood and Ingredient Branding Business Models
TL;DR: In this article, a trend towards the purchase of services instead of goods can be acknowledged and it turns out that today's value creation is changing to knowledge-and service-intensive patterns and services are going to move in this decade to being the front edge of the industry.
References
More filters
Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book
Econometric Analysis of Cross Section and Panel Data
TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
Journal ArticleDOI
Dynamic capabilities and strategic management
TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI
Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.
Manuel Arellano,Stephen Bond +1 more
TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
Related Papers (5)
Exploring the financial consequences of the servitization of manufacturing
Andy Neely,Andy Neely +1 more