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Open AccessJournal ArticleDOI

Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.
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This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.

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Conceptual approach for value driven performance in servitising companies

TL;DR: In this paper, a comprehensive literature review on value and performance measurement concepts was conducted to lay the foundation for theorising a new perspective to measure performance from a value driven lens in servitising organizations focusing on further exploring functional outcomes through the consumption of the servitised offerings or the so called "value-in-use", especially that many existing studies were only exploring traditional value measures embedded in the output or the value exchange.
Book ChapterDOI

Theoretical Framework and Proposed Model

TL;DR: An innovative firm is one that takes advantage of opportunities available in the surrounding environment, mobilizing both physical infrastructure and forms of demand-pull through new business which is intensive in incorporating knowledge, created by existing firms.
Journal ArticleDOI

Relationships between Different Types of Servitization and Operational Performance: Considering the Effect of Cross-Function Integration

TL;DR: In this article, the authors examined the relationship between servitization and operational performance and found that service support products have a positive impact on operational performance while cross-function integration is not moderated.
Journal ArticleDOI

Mechanisms for co-creation and resources investment in the servitization process

TL;DR: In this article, a conceptual model was developed wherein servitization comprises three components: actors, mechanisms, and resources, and these components are used to build a theoretical model that is divided into phases of implementation.
References
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Book ChapterDOI

Firm Resources and Sustained Competitive Advantage

TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book

Econometric Analysis of Cross Section and Panel Data

TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
Journal ArticleDOI

Dynamic capabilities and strategic management

TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI

Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.

TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
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