Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance
TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.About:
This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.read more
Figures
Table 3. Results from Hypotheses Testing 
Figure 1. Relationship between service scale and subsidiary profit margin* 
Table 1.a Overview of the variables and their use 
Table 1.a Overview of the variables and their use 
Table 2. Summary statistics and correlation coefficient No Variable Obs Mean SD Min Max 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Citations
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Book ChapterDOI
Dynamic and Modular Business Models for Maintenance
Mirka Kans,Anders Ingwald +1 more
TL;DR: In this paper, the authors propose an integrated, dynamic and modular approach to maintenance business model development, which is based on modular-based maintenance offerings, which allow for flexibility and do not have to choose between the product-centred or utility-centered business models.
Journal ArticleDOI
Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services
TL;DR: In this paper , the authors conduct an analysis of service research and popular conversational agents to determine the status quo and highlight opportunities for scaling services with CAs and support practitioners by providing an overview about how organizations successfully scale their CAs.
Dissertation
Managerial Challenges in the Development of Integrated Solutions
TL;DR: In this paper, the authors investigate managerial challenges related to the development of integrated solutions, where services are not simply added to the product and can be treated separately, but rather are provided as an integrated solution to a customer problem to facilitate or optimize their operations.
Dissertation
A framework to identify and analyze resources and capabilities required for service offerings
Linnea Hemdal,Emma Zetterholm +1 more
TL;DR: In this paper, the authors investigate and identify which resources and capabilities that are required when offering new service types, and also develop a framework to be used to map required resource and capabilities for different service types.
References
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Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book
Econometric Analysis of Cross Section and Panel Data
TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
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Dynamic capabilities and strategic management
TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
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Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.
Manuel Arellano,Stephen Bond +1 more
TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
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