Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance
TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.About:
This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.read more
Figures
Table 3. Results from Hypotheses Testing 
Figure 1. Relationship between service scale and subsidiary profit margin* 
Table 1.a Overview of the variables and their use 
Table 1.a Overview of the variables and their use 
Table 2. Summary statistics and correlation coefficient No Variable Obs Mean SD Min Max 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Citations
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Journal ArticleDOI
Challenges of servitization: A systematic literature review
Wanrong Zhang,Sujit Banerji +1 more
TL;DR: In this paper, a systematic review of the servitization literature to build a theoretical model explaining the underlying relationships is presented, and five challenges are identified: organizational structure, business model, development process, customer management, and risk management.
Journal ArticleDOI
Servitization and Competitive Advantage: The Importance of Organizational Structure and Value Chain Position
TL;DR: In this article, the authors analyze the transition from base, intermediate, and advanced services by presenting results from 102 senior executives in multinational companies and suggest increasing interest in service-led strategies in manufacturing companies.
Journal ArticleDOI
Strategy map of servitization
TL;DR: In this paper, the authors presented the servitization of three leading corporations via a strategy map and discussed how the strategic logic of servitisation can be explained by linking the key practices adopted by manufacturers to support critical processes while shifting their focus to project-based customer solutions.
Strategy map of servitization
TL;DR: This multiple-case study discusses how the strategic logic of servitization can be explained by linking the key practices adopted by manufacturers to support critical processes while shifting their focus to project-based customer solutions.
Journal ArticleDOI
Explaining servitization failure and deservitization: A knowledge-based perspective
TL;DR: In this article, a knowledge-based perspective on servitization is proposed to explain the observed deviations of the accepted wisdom of servitisation failure and deservitization, and a coherent theoretical framework is developed for understanding the integrated solution offering as a bundle of knowledge components.
References
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Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book
Econometric Analysis of Cross Section and Panel Data
TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
Journal ArticleDOI
Dynamic capabilities and strategic management
TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI
Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.
Manuel Arellano,Stephen Bond +1 more
TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
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