Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance
TLDR
In this paper, the authors analyzed the value creation and value appropriation processes of 44 national subsidiaries of a global manufacturing firm turned product-service provider, in the 2001-2007 period, and found that the firm under study is able to successfully transcend the inherent substitution of products by services and to enact complementary sales dynamics between the two activities.About:
This article is published in Journal of Operations Management.The article was published on 2013-05-01 and is currently open access. It has received 584 citations till now. The article focuses on the topics: Service (business) & Profitability index.read more
Figures
Table 3. Results from Hypotheses Testing 
Figure 1. Relationship between service scale and subsidiary profit margin* 
Table 1.a Overview of the variables and their use 
Table 1.a Overview of the variables and their use 
Table 2. Summary statistics and correlation coefficient No Variable Obs Mean SD Min Max 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Citations
More filters
Business Model Innovation: An Integrative Conceptual Framework
Bernd W. Wirtz,Peter Daiser +1 more
TL;DR: In this paper, the authors identify and explore scattered business model innovation insights and deduce them into an integrative framework to enhance our understanding about this phenomenon and to present a helpful guidance for researchers and practitioners.
Journal ArticleDOI
Towards a framework for lean operations in product-oriented product service systems
TL;DR: In this paper, the authors make use of two best-in-class lean companies that are recognized for excellence in both product and service offerings in order to analyse PSS operations in light of lean thinking.
Journal ArticleDOI
An organizational change framework for digital servitization: Evidence from the Veneto region
TL;DR: In this article, the authors proposed a smart manufacturing for EU growth and prosperity under the Horizon 2020 MSCA project "MAKERS: Smart Manufacturing for EU Growth and Prosperity" with grant agreement number 691192.
Journal ArticleDOI
Knowledge-intensive territorial servitization: regional driving forces and the role of the entrepreneurial ecosystem
TL;DR: The authors analyzes how regional manufacturing characteristics, i.e., specialization and the size of new manufacturers, and the entrepreneurial ecosystem, influence the success of new manufacturing companies in the US.
Book ChapterDOI
Crafting an Innovative Business Model in an Established Company: The Role of Artifacts
Benoît Demil,Xavier Lecocq +1 more
TL;DR: In this paper, the authors adopt a sociomaterial view of organizational change based on actor-network theory, and underline the role of artifacts in the emergence of new business models.
References
More filters
Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book
Econometric Analysis of Cross Section and Panel Data
TL;DR: This is the essential companion to Jeffrey Wooldridge's widely-used graduate text Econometric Analysis of Cross Section and Panel Data (MIT Press, 2001).
Journal ArticleDOI
Dynamic capabilities and strategic management
TL;DR: The dynamic capabilities framework as mentioned in this paper analyzes the sources and methods of wealth creation and capture by private enterprise firms operating in environments of rapid technological change, and suggests that private wealth creation in regimes of rapid technology change depends in large measure on honing intemal technological, organizational, and managerial processes inside the firm.
Journal ArticleDOI
Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations.
Manuel Arellano,Stephen Bond +1 more
TL;DR: In this article, the generalized method of moments (GMM) estimator optimally exploits all the linear moment restrictions that follow from the assumption of no serial correlation in the errors, in an equation which contains individual effects, lagged dependent variables and no strictly exogenous variables.
Related Papers (5)
Exploring the financial consequences of the servitization of manufacturing
Andy Neely,Andy Neely +1 more