Journal ArticleDOI
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
Reads0
Chats0
TLDR
In this article, the authors compared the effects of medium (Facebook vs. Twitter vs. online newspaper) and crisis type (intentional vs. victim) in an online experiment using the Fukushima Daiichi nuclear disaster as crisis scenario.About:
This article is published in Public Relations Review.The article was published on 2013-03-01. It has received 424 citations till now. The article focuses on the topics: Crisis communication.read more
Citations
More filters
Journal ArticleDOI
Facebook and the public framing of a corporate crisis
Michael Etter,Anne Vestergaard +1 more
TL;DR: The authors investigated the role of Facebook by examining if the public represented on Facebook contributes distinct frames to the discursive negotiation of a crisis at all, and whether the public representation on Facebook is able to influence the crisis framing of news media.
Journal ArticleDOI
At the crossroads of inclusion and distance: Organizational crisis communication during celebrity-endorsement crises in China
TL;DR: Li et al. as mentioned in this paper investigated how Liu Xiang's withdrawal from the 2012 London Olympics and Sun Yang's unlicensed driving crisis affected their sponsorships of Nike and Beijing Hyundai, respectively.
Journal ArticleDOI
The effect of different crisis communication channels
Kaede Sano,Hiroki Sano +1 more
TL;DR: In this article, the authors examined the effect of consumer-to-consumer crisis communication on consumers' safety perception and willingness to travel by comparing consumer to consumer communication with business to consumer crisis communication in a natural disaster context.
Journal ArticleDOI
Social media crisis communication in racially charged crises: Exploring the effects of social media and image restoration strategies
TL;DR: Twitter was more effective than Facebook and Instagram in terms of restoring a company's post-crisis reputation, triggering positive social media engagement with the message, and enhancing the offline behavioral intentions of users.
References
More filters
Journal ArticleDOI
The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites
TL;DR: Facebook usage was found to interact with measures of psychological well-being, suggesting that it might provide greater benefits for users experiencing low self-esteem and low life satisfaction.
Journal ArticleDOI
Organizing and the Process of Sensemaking
TL;DR: The position that the concept of sensemaking fills important gaps in organizational theory is taken, by pinpointing central features of sense making that have been assumed but not made explicit, some of which have changed in significance over time, and some ofWhich have been missing all along or have gone awry.
Journal ArticleDOI
Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
TL;DR: Situational crisis communication theory (SCCT) as discussed by the authors offers a framework for understanding the dynamic dynamics of crisis communication and how people will react to the crisis response strategies used to manage the crisis.
Journal ArticleDOI
Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences
TL;DR: Investigating Facebook users' awareness of privacy issues and perceived benefits and risks of utilizing Facebook suggests that this lax attitude may be based on a combination of high gratification, usage patterns, and a psychological mechanism similar to third-person effect.
Journal ArticleDOI
Engaging stakeholders through social networking: How nonprofit organizations are using Facebook
TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.