Journal ArticleDOI
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
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In this article, the authors compared the effects of medium (Facebook vs. Twitter vs. online newspaper) and crisis type (intentional vs. victim) in an online experiment using the Fukushima Daiichi nuclear disaster as crisis scenario.About:
This article is published in Public Relations Review.The article was published on 2013-03-01. It has received 424 citations till now. The article focuses on the topics: Crisis communication.read more
Citations
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Rocznik Lubuski (t. 42, cz.2a): Good connections. Trust, Cooperation and Education in the Mirror of Social Sciences
Dorota Bazuń,Mariusz Kwiatkowski,Tamara Merkulova,Tatiana Bitkova,Sönke Friedreich,Ira Spieker,Sarah Kleinmann,Uta Bretschneider,Krzysztof Lisowski,Duygu Dogan,Alexandra Gheondea-Eladi,Justyna Nyćkowiak,Joshua Kjerulf Dubrow,Tomasz Kołodziej,Anna Mielczarek-Żejmo,Jarosław Hermaszewski,Dorota Szaban,Joanna Frątczak-Müller,Justyna Sarnowska,Noemí Serrano Díaz,Karolína Burešova,Jarosław Bąbka,Hana Kasíková,Josef Valenta,Eva Vincejova,Ivan Pavlov,Maria Zielińska,Ludmyla Sokuryanska +27 more
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Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach
Song Harris Ao,Angela K.Y. Mak +1 more
TL;DR: The authors analyzed the socio-cultural meanings in the interaction processes of crisis publics with a specific socio-political context by blending the concept of Internet trolling into predominant crisis communication theories (i.e., social-mediated crisis communication and regenerative crisis model).
Social Media and Crisis Communication: Theories and Best Practices
TL;DR: The authors explored how experts in crisis communication conceptualize the disruptive effects of social media on crisis communication and found that social media has destabilized established frameworks for crisis communication, and presented findings that will contribute to both scholarship and professional practice.
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Effects of Crisis Communication Strategies and Media Report on Corporate Image in Catering Industry
TL;DR: Wang et al. as discussed by the authors conducted an online questionnaire survey with 800 customers of Wang Steak, TASTy, Tokiya, and ikki, which are the subsidiaries of Wowprime and burst out the oil scandal recently.
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Letting the team down? Examining sport fans reactions to Aaron Smith’s ‘Toilet Tryst’ on social media
Jonathan Jackson,Jagadish Thaker +1 more
TL;DR: In this paper, the authors focused on audience reception and participation in crisis communication messages in digital and social media for sports crisis communication, focusing on the audience reception, participation, and audience reception.
References
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The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites
TL;DR: Facebook usage was found to interact with measures of psychological well-being, suggesting that it might provide greater benefits for users experiencing low self-esteem and low life satisfaction.
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Organizing and the Process of Sensemaking
TL;DR: The position that the concept of sensemaking fills important gaps in organizational theory is taken, by pinpointing central features of sense making that have been assumed but not made explicit, some of which have changed in significance over time, and some ofWhich have been missing all along or have gone awry.
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Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
TL;DR: Situational crisis communication theory (SCCT) as discussed by the authors offers a framework for understanding the dynamic dynamics of crisis communication and how people will react to the crisis response strategies used to manage the crisis.
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Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences
TL;DR: Investigating Facebook users' awareness of privacy issues and perceived benefits and risks of utilizing Facebook suggests that this lax attitude may be based on a combination of high gratification, usage patterns, and a psychological mechanism similar to third-person effect.
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Engaging stakeholders through social networking: How nonprofit organizations are using Facebook
TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.