Journal ArticleDOI
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
Reads0
Chats0
TLDR
In this article, the authors compared the effects of medium (Facebook vs. Twitter vs. online newspaper) and crisis type (intentional vs. victim) in an online experiment using the Fukushima Daiichi nuclear disaster as crisis scenario.About:
This article is published in Public Relations Review.The article was published on 2013-03-01. It has received 424 citations till now. The article focuses on the topics: Crisis communication.read more
Citations
More filters
Journal ArticleDOI
Effects of risk messages on tourists’ travel intention: Does distance matter?
TL;DR: In this article , the authors examined how distance to risk center in the COVID-19 context moderates the effects of two contrasting risk message frames (amplifying vs. attenuating) on tourists' post-pandemic travel intention via the mediation of ontological security threat and perceived coping efficacy.
Journal ArticleDOI
Fostering consumer engagement during an omnipresent victim crisis: understanding the role of values in pandemic-themed advertising
TL;DR: The authors analyzed a large corpus of 286 brand YouTube videos posted between the onset of the COVID-19 and the fall of 2020 through a combination of qualitative induction, coding, and big data analytics and found that hedonism, universalism, conformity, security, and tradition values positively predict consumer engagement (i.e., commenting), whereas stimulation value negatively predicts consumer commenting.
Journal ArticleDOI
Persuasive narrative during the COVID-19 pandemic: Norwegian Prime Minister Erna Solberg’s posts on Facebook
TL;DR: In this paper , the authors explored the Facebook posts of Norway's prime minister Erna Solberg to highlight the key features of her crisis communication during the COVID-19 pandemic and identified five major themes: (1) Promoting responsibility and togetherness (2) Coping (3) Being in control amidst uncertainty (4) Fostering hope and (5) Relating with the followers.
O papel dos social media nas crises reputacionais
TL;DR: In this article, a revisao sistematica da literatura dos ultimos 10 anos (2007-2017) sobre o topic of comunicacao de crise is presented.
Journal ArticleDOI
Crises in global supply chains: The role of impression management communications
Jason Woldt,Sameer Prasad +1 more
TL;DR: In this article , the authors examined the effectiveness of organizational communication based upon the level of responsibility that a firm claims after a supply chain crisis is announced, and found that the less responsibility a firm accepted for the crisis, the less negative the abnormal stock return.
References
More filters
Journal ArticleDOI
The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites
TL;DR: Facebook usage was found to interact with measures of psychological well-being, suggesting that it might provide greater benefits for users experiencing low self-esteem and low life satisfaction.
Journal ArticleDOI
Organizing and the Process of Sensemaking
TL;DR: The position that the concept of sensemaking fills important gaps in organizational theory is taken, by pinpointing central features of sense making that have been assumed but not made explicit, some of which have changed in significance over time, and some ofWhich have been missing all along or have gone awry.
Journal ArticleDOI
Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
TL;DR: Situational crisis communication theory (SCCT) as discussed by the authors offers a framework for understanding the dynamic dynamics of crisis communication and how people will react to the crisis response strategies used to manage the crisis.
Journal ArticleDOI
Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences
TL;DR: Investigating Facebook users' awareness of privacy issues and perceived benefits and risks of utilizing Facebook suggests that this lax attitude may be based on a combination of high gratification, usage patterns, and a psychological mechanism similar to third-person effect.
Journal ArticleDOI
Engaging stakeholders through social networking: How nonprofit organizations are using Facebook
TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.