Journal ArticleDOI
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
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TLDR
In this article, the authors compared the effects of medium (Facebook vs. Twitter vs. online newspaper) and crisis type (intentional vs. victim) in an online experiment using the Fukushima Daiichi nuclear disaster as crisis scenario.About:
This article is published in Public Relations Review.The article was published on 2013-03-01. It has received 424 citations till now. The article focuses on the topics: Crisis communication.read more
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Journal ArticleDOI
“Did You See What Happened?” How Scandals are Shared via Social Media
Ekant Veer,Huibert P. de Vries +1 more
TL;DR: In this article , the role of influential users in the spread of scandals via social media was analyzed and it was found that influential users are more likely to tweet about a value-based scandal and these tweets subsequently often receive more retweets compared to tweets on performance-based scandals.
Journal ArticleDOI
Post-pandemic crisis communication strategy for the domestic market of Thai urban beach city
TL;DR: In this article , the authors identify the typology of domestic tourists visiting Phuket, Thailand, and examine how each tourist type perceives crisis communication strategies in the context of domestic tourism amidst the COVID-19 pandemic.
Proceedings ArticleDOI
Mobile Social Media Use in Flooding Emergencies: The Impact of Information Seeking and Sharing through Social Media Crisis Communication and Resilience Model
Umar Ali Bukar,Marzanah A. Jabar,Fatimah Sidi,Rozi Nor Haizan Nor,Salfarina Abdullah,Iskandar Ishak +5 more
TL;DR: In this article , the authors established the critical role of social media activities in providing a platform for crisis response and crisis information to the public during a flooding disaster in Malaysia and posited that crisis response, information seeking, information sharing, and social media interaction play a role in helping people recover from the flooding disaster.
Dissertation
Striking the right note on social media during a tragic crisis : The situational crisis communication theory applied to the case of the Germanwings Flight U9525 and its effects on audience response tone
TL;DR: In this paper, a content analysis of crisis communication of Lufthansa on Facebook and Twitter after the air crash of Germanwings Flight U9525 on 24th of March 2015 was carried out.
References
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Journal ArticleDOI
The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites
TL;DR: Facebook usage was found to interact with measures of psychological well-being, suggesting that it might provide greater benefits for users experiencing low self-esteem and low life satisfaction.
Journal ArticleDOI
Organizing and the Process of Sensemaking
TL;DR: The position that the concept of sensemaking fills important gaps in organizational theory is taken, by pinpointing central features of sense making that have been assumed but not made explicit, some of which have changed in significance over time, and some ofWhich have been missing all along or have gone awry.
Journal ArticleDOI
Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
TL;DR: Situational crisis communication theory (SCCT) as discussed by the authors offers a framework for understanding the dynamic dynamics of crisis communication and how people will react to the crisis response strategies used to manage the crisis.
Journal ArticleDOI
Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences
TL;DR: Investigating Facebook users' awareness of privacy issues and perceived benefits and risks of utilizing Facebook suggests that this lax attitude may be based on a combination of high gratification, usage patterns, and a psychological mechanism similar to third-person effect.
Journal ArticleDOI
Engaging stakeholders through social networking: How nonprofit organizations are using Facebook
TL;DR: In this article, a content analysis of 275 nonprofit organization profiles on Facebook was conducted to examine how these new social networking sites are being used by the organizations to advance their organization's mission and programs.