Journal ArticleDOI
Scrooge Posing as Mother Teresa: How Hypocritical Social Responsibility Strategies Hurt Employees and Firms
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TLDR
In this article, the effects of inconsistent external-internal CSR strategies on employee attitudes, intentions, and behaviors are examined. And the authors take a social and moral identification theory view and demonstrate the importance of taking into account the interests of both external and internal stakeholders of the firm when researching and managing CSR.Abstract:
Extant research provides compelling conceptual and empirical arguments that company-external (e.g., philanthropic) as well as company-internal (i.e., employee-directed) CSR efforts positively affect employees, but does so largely in studies assessing effects from the two CSR types independently of each other. In contrast, this paper investigates external–internal CSR jointly, examining the effects of (in)consistent external–internal CSR strategies on employee attitudes, intentions, and behaviors. The research takes a social and moral identification theory view and advances the core hypothesis that inconsistent CSR strategies, defined as favoring external over internal stakeholders, trigger employees’ perceptions of corporate hypocrisy which, in turn, lead to emotional exhaustion and turnover. In Study 1, a cross-industry employee survey (n = 3410) indicates that inconsistent CSR strategies with larger external than internal efforts increase employees’ turnover intentions via perceived corporate hypocrisy and emotional exhaustion. In Study 2, a multi-source secondary dataset (n = 1902) demonstrates that inconsistent CSR strategies increase firms’ actual employee turnover. Combined, the two studies demonstrate the importance of taking into account the interests of both external and internal stakeholders of the firm when researching and managing CSR.read more
Citations
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Journal ArticleDOI
Employees’ Perception of CSR Affecting Employer Brand, Brand Image, and Corporate Reputation:
Fatih Özcan,Meral Elçi +1 more
TL;DR: In this paper, the authors consider the expectations of employees, particularly their perception of the enterprise, and their beha- ing of the company, as one of the most important factors in business.
Journal ArticleDOI
Corporate social responsibility signaling, evaluation, identification, and revisit intention among cruise customers.
TL;DR: In this paper, the cruise industry has limited research attention from tourism and tourism and the focus of research attention is on the cruise tourism and not the cruise travel industry as a whole.
Journal ArticleDOI
A transformative approach to corporate social responsibility: an antidote to corporate hypocrisy
TL;DR: Despite the substantial budgets spent on Corporate Social Responsibility (CSR), customers' reactions toward companies' socially responsible strategies are not always in line with companies'... as discussed by the authors The authors of this paper
Journal ArticleDOI
Project management for social good: A conceptual framework and research agenda for socially sustainable construction project management
TL;DR: In this paper, a conceptual framework for socially sustainable construction project management (CPM) is proposed, consisting of four social sustainability characteristics and six areas of social sustainability integration in CPM (SSI-CPM).
Journal ArticleDOI
ESG Indicators as Organizational Performance Goals: Do Rating Agencies Encourage a Holistic Approach?
Esmee M. Veenstra,Naomi Ellemers +1 more
TL;DR: In this article, the authors highlight the role of ESG indicators as motivating organizations to prioritize sustainability goals and highlight that the definition of specific goals guides the degree of effort organizations invest, the priorities they set and the persistence they display in pursuing targeted outcomes.
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