Showing papers by "Deakin University published in 2003"

Customer repurchase intention: A general structural equation model

Abstract: This paper develops a general service sector model of repurchase intention from the consumer theory literature. A key contribution of the structural equation model is the incorporation of customer perceptions of equity and value and customer brand preference into an integrated repurchase intention analysis. The model describes the extent to which customer repurchase intention is influenced by seven important factors – service quality, equity and value, customer satisfaction, past loyalty, expected switching cost and brand preference. The general model is applied to customers of comprehensive car insurance and personal superannuation services. The analysis finds that although perceived quality does not directly affect customer satisfaction, it does so indirectly via customer equity and value perceptions. The study also finds that past purchase loyalty is not directly related to customer satisfaction or current brand preference and that brand preference is an intervening factor between customer satisfaction and repurchase intention. The main factor influencing brand preference was perceived value with customer satisfaction and expected switching cost having less influence.

Developing a National Index of Subjective Wellbeing: The Australian Unity Wellbeing Index

Abstract: The Australian Unity Wellbeing Index has beendesigned as a new barometer of Australians'satisfaction with their lives, and life inAustralia. It is based on, and develops, thetheoretical model of subjective wellbeinghomeostasis. The Index comprises two sub-scalesof Personal and National Wellbeing. Data werecollected through a nationally representativesample of 2,000 people in April/May 2001.Factor analysis confirmed the integrity of thetwo sub-scales and, confirming empiricalexpectation, the average level of lifesatisfaction was 75.5 percent of the scalemaximum score. Group comparisons revealed thatall age groups maintained their Personal Indexscore within the normal range. In addition,people in country areas were more satisfiedwith their personal lives than city-dwellers,but less satisfied about the nationalsituation, and people who had recentlyexperienced a strong positive event evidenced arise in wellbeing, whereas those who hadexperienced a strong negative event evidencedwellbeing in the low-normal range. It is arguedthat these data generally support homeostatictheory. However, an unusual result was thatfemales were more satisfied with their ownlives than males. A tentative argument isadvanced that this may represent aconstitutional difference. It is concluded thatthe Australian Unity Wellbeing Index haspotential as a valid, reliable and sensitiveinstrument to monitor national wellbeing.

Overweight and obesity in Australia : the 1999-2000 Australian Diabetes, Obesity and Lifestyle Study (AusDiab)

Abstract: Objective: To measure the prevalence of obesity in Australian adults and to examine the associations of obesity with socioeconomic and lifestyle factors. Design: AusDiab, a cross-sectional study conducted between May 1999 and December 2000, involved participants from 42 randomly selected districts throughout Australia. Participants: Of 20 347 eligible people aged greater than or equal to 25 years who completed a household interview, 11247 attended the physical examination at local survey sites (response rate, 55%). Main outcome measures: Overweight and obesity defined by body mass index (BMI; kg/m(2)) and waist circumference (cm); sociodemographic factors (including smoking, physical activity and television viewing time). Results: The prevalence of overweight and obesity (BMI greater than or equal to 25.0 kg/m(2); waist circumference greater than or equal to 80.0 cm [women] or greater than or equal to 94.0 cm [men]) in both sexes was almost 60%, defined by either BMI or waist circumference. The prevalence of obesity was 2.5 times higher than in 1980. Using waist circumference, the prevalence of obesity was higher in women than men (34.1% v 26.8%; P < 0.01). Lower educational status, higher television viewing time and lower physical activity time were each strongly associated with obesity, with television viewing time showing a stronger relationship than physical activity time. Conclusions: The prevalence of obesity in Australia has more than doubled in the past 20 years. Strong positive associations between obesity and each of television viewing time and lower physical activity time confirm the influence of sedentary lifestyles on obesity, and underline the potential benefits of reducing sedentary behaviour, as well as increasing physical activity, to curb the obesity epidemic.

The relationship between TQM practices, quality performance, and innovation performance: An empirical examination

Abstract: This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non‐manufacturing sectors. The structural equation modeling technique was used to examine the relationships between TQM and quality performance as well as innovation performance, simultaneously. The findings suggest that TQM significantly and positively relates to both product quality and product innovation performance although it appears that the magnitude of the relationship is greater against product quality. In addition, significant causal relationships between quality performance and innovation performance were found, suggesting that achievement of one aspect of performance could impact the other.

Criminogenic needs and human needs: A theoretical model.

Abstract: Over the last two decades, empirical evidence has increasingly supported the view that it is possible to reduce reoffending rates by treating or rehabilitating offenders rather than simply punishing them. In fact, this shift from a punishment to a rehabilitation model is arguably one of the most significant events in modern correctional policy. Criminogenic needs, dynamic risk factors, have been the focus of a considerable amount of research and are viewed as primary intervention targets. Drawing from the correctional, psychological, philosophical, and social policy literature, we distinguish between instrumental and categorical needs. The latter are derived from assumptions about human nature and provide the theoretical grounds for the former, as well as for criminogenic needs. We argue that an enriched concept of needs embedded in the notion of human well being, can provide a coherent conceptual basis for rehabilitation and also avoid the problems apparent in the concept of criminogenic needs. From this perspective, criminogenic needs are usefully construed as the internal and external obstacles associated with need distortion. Therefore, they are directly linked to basic need distortion and the absence of the internal and external conditions necessary for a person to lead a fulfilling life. Finally, we outline a possible framework utilising categorical needs and discuss the clinical and policy implications of our perspective.

Normative life satisfaction: Measurement issues and a homeostatic model

Abstract: Previous studies have established that, when life satisfaction is measured over a range from 0 to 100 the mean scores of Western populations average 75 ± 25 The consistency of these data has given rise to the idea that life satisfaction may be held under homeostatic control This paper further investigates this hypothesis by examining the distribution of data within populations It also examines these data with a view to elucidating various methodological issues regarding life satisfaction measurement In terms of the methodological issues it is concluded that measurement is best achieved using bi-directional Likert scales with at least 11 choice points It is also determined that the life satisfaction of Western populations did not change over the decade 1980–1990, and that data derived from college students cannot be validly employed as proxy general population data In terms of data distribution, it is calculated that the normal range of life satisfaction within Western populations lies within the range 40 to 100 The consistency of this non-normal distribution is argued to be further evidence that life satisfaction is held under homestatic control, and a descriptive model is proposed

Effect of Exercise Intensity on Skeletal Muscle AMPK Signaling in Humans

Abstract: The effect of exercise intensity on skeletal muscle AMP-activated protein kinase (AMPK) signaling and substrate metabolism was examined in eight men cycling for 20 min at each of three sequential intensities: low (40 +/- 2% VO(2) peak), medium (59 +/- 1% VO(2) peak), and high (79 +/- 1% VO(2) peak). Muscle free AMP/ATP ratio only increased at the two higher exercise intensities (P < 0.05). AMPK alpha 1 (1.5-fold) and AMPK alpha 2 (5-fold) activities increased from low to medium intensity, with AMPK alpha 2 activity increasing further from medium to high intensity. The upstream AMPK kinase activity was substantial at rest and only increased 50% with exercise, indicating that, initially, signaling through AMPK did not require AMPK kinase posttranslational modification. Acetyl-CoA carboxylase (ACC)-beta phosphorylation was sensitive to exercise, increasing threefold from rest to low intensity, whereas neuronal NO synthase (nNOS) micro phosphorylation was only observed at the higher exercise intensities. Glucose disappearance (tracer) did not increase from rest to low intensity, but increased sequentially from low to medium to high intensity. Calculated fat oxidation increased from rest to low intensity in parallel with ACC beta phosphorylation, then declined during high intensity. These results indicate that ACC beta phosphorylation is especially sensitive to exercise and tightly coupled to AMPK signaling and that AMPK activation does not depend on AMPK kinase activation during exercise.

Sociocultural influences on body image and body changes among adolescent boys and girls.

Abstract: In 2 studies, the authors evaluated the role of parents, peers, and the media in body image and body-change strategies among adolescent boys and girls. The respondents for Study 1 (423 boys and 377 girls) completed the Body Image and Body Change Inventory (L. A. Ricciardelli & M. P. McCabe, 2002) and the Perceived Sociocultural Influences on Body Image and Body Change Questionnaire (M. P. McCabe & L. A. Ricciardelli, 2001b). Body mass index and age were also included in the analyses. Regression analyses demonstrated that sociocultural influences and feedback from the participant's best male friend were important predictors for all body-change strategies among boys. For girls, sociocultural influences and feedback from the participant's best female friend and mother were important predictors for body-change strategies. The most consistent predictor of weight loss, weight gain, and strategies to increase muscles was body-image importance. In Study 2, the authors examined the influence of the same sociocultural variables, as well as negative affect and puberty on body image and body-change strategies among a second group of 199 boys and 267 girls. The results demonstrated that a broad range of sociocultural influences predicted body-change strategies for boys and girls, with negative affect also having a unique influence for boys but not for girls. Puberty played a minor role, once other sociocultural variables were entered into the regression equation. The implications of these findings are discussed.

Community Integration or Community Exposure? A Review and Discussion in Relation to People with an Intellectual Disability

Abstract: Background : This paper reviews the issue of integration as it applies to people with an intellectual disability. A compelling finding is the almost exclusive orientation of the literature to physical integration within the general community of non-disabled people. Moreover, it seems to be generally assumed that the more frequently people experience such integration the better their lives will be. Methods : We question the validity of this assumption on several grounds. It is social, not physical integration, that has a reliable positive influence on well-being. This is an important conclusion as some disabled people find effective social integration with the general community extremely difficult to achieve. Because of this, the consequences of an overly enthusiastic program of integration for such people has more potential to be more stressful than beneficial. Results : We further argue that, as integration is being pursued to benefit the individual, the essential goal of service provision should be to achieve a sense of community connectedness, rather than being concerned with physical integration within the general community. Conclusion : It is proposed that such connectedness is more likely to be achieved within the community of people with an intellectual disability.

A Taylor Model Based Description of the proof stress of magnesium AZ31 during hot working

Abstract: A series of hot-compression tests and Taylor-model simulations were carried out with the intention of developing a simple expression for the proof stress of magnesium alloy AZ31 during hot working. A crude approximation of wrought textures as a mixture of a single ideal texture component and a random background was employed. The shears carried by each deformation system were calculated using a full-constraint Taylor model for a selection of ideal orientations as well as for random textures. These shears, in combination with the measured proof stresses, were employed to estimate the critical resolved shear stresses for basal slip, prismatic slip, 〈c+a〉 second-order pyramidal slip, and {\(10\bar 12\)} twinning. The model thus established provides a semianalytical estimation of the proof stress (a one-off Taylor simulation is required) and also indicates whether or not twinning is expected. The approach is valid for temperatures between ∼150 °C and ∼450 °C, depending on the texture, strain rate, and strain path.

Mobile banking: concept and potential

Abstract: The internet and the mobile phone - two technological advancements that have profoundly affected human behaviour in the last decade - have started to converge. The products of this association are mobile data services. Using a variety of platforms, services are being created to enable mobile devices to perform many activities of the traditional internet, albeit in a reduced format for mobile devices. One area of activity is mobile (m-) banking (one of the first areas of commercial transaction on the wireless internet). Banking is an area that has extended in many different ways in recent years, including telephone and online banking. M-banking provides yet another channel for banking services, and in emerging markets, provides some possibility for becoming a primary channel. This paper examines the strategic implications of m-banking and the strategic positioning of m-banking services in different markets. The paper concludes with a discussion of the future for m-banking services.

Leukemia risk associated with low-level benzene exposure.

Abstract: Background:Men who were part of an Australian petroleum industry cohort had previously been found to have an excess of lympho-hematopoietic cancer. Occupational benzene exposure is a possible cause of this excess.Methods:We conducted a case-control study of lympho-hematopoietic cancer nested within

Abscisic acid influences the susceptibility of Arabidopsis thaliana to Pseudomonas syringae pv. tomato and Peronospora parasitica.

Abstract: The phytohormone abscisic acid (ABA) plays a major role in the regulation of many physiological stresses although its role in pathogen-induced stress remains poorly understood. We examined the influence of ABA on interactions of Arabidopsis thaliana (L.) Heynh. (Arabidopsis) with a bacterial pathogen, Pseudomonas syringae pv. tomato and an Oomycete, Peronospora parasitica. Both addition of 100 μM ABA to plants and drought stress stimulated increased susceptibility of Arabidopsis to an avirulent isolate of P. syringae pv. tomato. In contrast, an ABA-deficient mutant of Arabidopsis, aba1-1, displayed reduced susceptibility to virulent isolates of P. parasitica. An ABA-insensitive mutant, abi1-1, that is impaired in ABA signal transduction did not alter in susceptibility to either P. syringae pv. tomato or P. parasitica. These results demonstrate that the concentration of endogenous ABA at the time of pathogen challenge is important for the development of susceptibility in Arabidopsis.

Towards Identifying Factors Underlying Readiness for Online Learning: An Exploratory Study

Abstract: To test the potential value of McVay's (2000) Readiness for Online Learning questionnaire for research and practice, the instrument was administered to 107 undergraduate university students drawn from a range of courses in the United States and Australia. The questionnaire was subjected to a reliability analysis and a factor analysis. The instrument fared well in the reliability analysis, and yielded a two-factor structure that was readily interpretable in a framework of existing theory and research. Factors identified were "Comfort with e-learning" and "Self-management of learning." It is suggested that the instrument is useful for both research and practice, but would be enhanced through further work on 5 of the 13 items. Additionally, further work is required to establish predictive validity.

What do Unions do to Productivity? A Meta-Analysis

Abstract: The impact of unions on productivity is explored using meta-analysis and meta-regression analysis. It is shown that most of the variation in published results is due to specification differences between studies. After controlling for differences between studies, a negative association between unions and productivity is established for the United Kingdom, whereas a positive association is established for the United States in general and for U.S. manufacturing.

Responses of freshwater biota to rising salinity levels and implications for saline water management: a review

Abstract: All of the plants and animals that make up freshwater aquatic communities are affected by salinity. Many taxa possess morphological, physiological and life-history characteristics that provide some capacity for tolerance, acclimatisation or avoidance. These characteristics impart a level of resilience to freshwater communities. To maintain biodiversity in aquatic systems it is important to manage the rate, timing, pattern, frequency and duration of increases in salinity in terms of lethal and sublethal effects, sensitive life stages, the capacity of freshwater biota to acclimatise to salinity and long-term impacts on community structure. We have limited understanding of the impacts of saline water management on species interactions, food-web structures and how elevated salinity levels affect the integrity of communities. Little is known about the effect of salinity on complex ecosystem processes involving microbes and microalgae, or the salinity thresholds that prevent semi-aquatic and terrestrial species from using aquatic resources. Compounding effects of salinity and other stressors are also poorly understood. Our current understanding needs to be reinterpreted in a form that is accessible and useful for water managers. Because of their complexity, many of the remaining knowledge gaps can only be addressed through a multidisciplinary approach carried out in an adaptive management framework, utilising decision-making and ecological risk assessment tools.

Growing Up as Risky Business? Risks, Surveillance and the Institutionalized Mistrust of Youth

Abstract: This paper will argue that a major problem for young people today is that they increasingly cause adults anxiety. This anxiety translates into a raft of interventions and strategies and programmes that target young people. These imaginings reflect and constitute a range of anxieties about the dangers posed by some young people, or to some young people, and how these risks might be economically and prudently managed. These institutionalized relationships of mistrust can have a range of often negative consequences (intended or otherwise) for individuals and populations of young people. I argue that Foucault's work on disciplinary, sovereign and governmental forms of power provides a generative framework for analysing what I refer to as the institutionalized mistrust, surveillance and regulation of contemporary populations of young people.

Sexual esteem, sexual satisfaction, and sexual behavior among people with physical disability.

Abstract: This study investigated the association between the severity and duration of physical disability and sexual esteem, sexual depression, sexual satisfaction, and the frequency of sexual behavior. A total of 1,196 participants completed the study. There were 748 participants (367 males, 381 females) who had a physical disability and 448 participants (171 males, 277 females) who were able-bodied. The age range of participants was 18–69 years, with a mean age of 36.39 years (SD = 10.41). The results demonstrated that people with more severe physical impairments experienced significantly lower levels of sexual esteem and sexual satisfaction and significantly higher levels of sexual depression than people who had mild impairments or who did not report having a physical impairment. The study also found that people with more severe physical disabilities engaged in mutual sexual activity significantly less frequently. Women with physical disabilities had significantly more positive feelings about their sexuality and significantly more frequent mutual sexual experiences than their male counterparts. For people with physical disabilities, the frequency of oral sex and nude cuddling were significant predictors of sexual satisfaction in men, while the frequency of deep kissing predicted sexual satisfaction in women. Furthermore, the viewing of erotica was significantly related to sexual dissatisfaction in men. Finally, it was found that people who had experienced their physical impairment for a longer period of time reported significantly more positive feelings about their sexuality. Implications of these findings are discussed and suggestions are made for future research.

What Do Unions Do to Productivity? A Meta‐Analysis

Abstract: The impact of unions on productivity is explored using meta-analysis and meta-regression analysis. It is shown that most of the variation in published results is due to specification differences between studies. After controlling for differences between studies, a negative association between unions and productivity is established for the United Kingdom, whereas a positive association is established for the United States in general and for U.S. manufacturing.

Measures of muscle and joint performance in the lower limb of children with cerebral palsy.

Abstract: The aim of this study was to determine the reliability and magnitude of error of three lower-limb clinical measures for children with cerebral palsy (CP): the Modified Ashworth Scale of Spasticity (MAS), passive range of movement (PROM) and the modified Tardieu scale (MTS). Six physiotherapists measured 11 females and seven males (mean age 6 years 4 months, SD 2 years 4 months; age range 2 years 4 months to 10 years) on two occasions using a repeated measures design, collecting all data over 6 days. The severity of CP spanned all five levels of the Gross Motor Function Classification System and all children demonstrated varying degrees of spasticity. Exclusion criteria included botulinum toxin injections, inhibitory plasters, and orthopaedic surgery within the 6 months before study entry. For PROM and the MTS interrater reliability was acceptable with an intraclass correlation coefficient of 0.7, but results for MAS were lower. Standard error of measurement for repeated measures of PROM and MTS was about five degrees, but 95% confidence interval ranges were considerably higher. Test-retest results varied widely, particularly for the MAS. These measurement tools should be used with caution when evaluating changes in young children with CP.

A comparison of online and postal data collection methods in marketing research

Abstract: The widespread acceptance of the use of online techniques in market research necessitates appreciation of the relative advantages and disadvantages of these techniques over more traditional research methods. This paper reports on a study which directly compares online and postal data collection methods using the same survey instrument on two samples drawn from the same population of football club subscribers. The results confirm that the online and postal respondents are demographically different. Online data collection is shown to be less expensive per respondent and that data collection is faster, however, an overall lower response level is achieved relative to the postal data collection method. Of greater importance, though, are the findings that respondents seem to answer questions differently online than they do via postal methods. The conclusion here is that online data collection should not be treated as a direct substitute for postal data collection in every instance.

Successful Aging: Perceptions of Adults Aged between 70 and 101 Years

Abstract: In this research, content analysis was employed to investigate older adults' perceptions of successful aging and the relationship of these perceptions to definitions given in the literature to date. Participants were 18 males and 42 females between the ages of 70 and 101 years. Analyses revealed older adults mentioned only 1 or 2 criteria of successful aging if asked for a definition; however, when prompted, they rated almost all the criteria emerging from the literature as highly important. Participants reported adjusting to the situations they were in by compensating for losses that occurred and selecting activities that best suited their capabilities. Overall, older adults' perceptions of successful aging were similar to aspects identified in the literature. Not all aspects, however, were seen as important by all participants, and only low to moderate correlations were found between some aspects of successful aging.

The UK Perspective: A Review of Research on Organisational Stress Management Interventions

Abstract: There are an increasing number of studies that have monitored the impact of Stress Management Interventions (SMls) and the results of these studies can play a vital role in informing the development of more effective, evidenced-based SMIs. In this paper, the authors have undertaken a review of United Kingdom (UK)-based research that has tested the impact of SMIs. Sixteen studies were examined and the results revealed that the vast majority of interventions were targeted at the individual employee, although there was a tendency for more recent research to focus on organisational level interventions. While all intervention levels were found to have some human and/or organisational benefits, strategies aimed at the individual level were less likely to result in longer-term benefits. An examination of the research methods used in the 16 studies indicated that UK-based researchers are beginning to adopt more rigorous research methods. However, there was a tendency for researchers to evaluate interventions over a relatively short time-frame. The implications of these findings for future research are discussed.

Contemporary Racism in Australia: The Experiences of Aborigines

Abstract: In recent decades, social psychologists have suggested that contemporary racism is more subtle in nature than it had been in previous times. However, such theorizing has been from the perspective of the perpetrators. The present study follows a small number of other studies that have focused on the perspective of the victims of racism. It investigated the experiences of racism reported by 34 Aboriginal Australians during semi-structured, open-ended interviews. The data suggest that racism is experienced commonly and frequently by the participants and that much of it is overt or old-fashioned rather than subtle and modern. It is argued that if the data are reflective of what happens in intergroup encounters, social scientists may have embraced the theories of modern racism too readily. This may have contributed to the maintenance of social institutions that impact negatively on the minority populations in the community.