Showing papers by "Indian Institute of Management Bangalore published in 2020"
TL;DR: In this article, the authors explore possible scenarios of the digital surge and the research issues that arise, including the impact and consequences of internet shutdowns, frequently resorted to by countries.
483 citations
TL;DR: In this paper, the impact of regulatory variables in attracting or deterring foreign direct investment (FDI) was examined using World Bank data for 189 economies, and the authors found that countries with stronger contract enforcement and more efficient international trade regulations attract more FDI.
120 citations
TL;DR: A research model is developed to identify the contextual facilitators and barriers driving mobile payment usage intention and its importance in understanding the technology’s sustenance and its future in enabling financial inclusion.
Abstract: Mobile payment services hold the potential for financial inclusion in developing economies. Low-income countries are characterized by distinctive conditions like price sensitivity, low digital pene...
65 citations
TL;DR: In this article, the authors investigate how a firm should align its service recovery strategies with different types of service failure to reduce customer churn in an emerging market using resource exchange theory and a multi-method approach, and show that the conventional wisdom related to service recovery needs to be reevaluated in emerging markets.
Abstract: Building on the properties of emerging markets, we investigate how a firm should align its service recovery strategies with different types of service failure to reduce customer churn in an emerging market. Using resource exchange theory and a multi-method approach, we show that the conventional wisdom related to service recovery needs to be reevaluated in emerging markets. Our results show that process failures lead to a higher likelihood of customer churn compared to outcome failures in emerging markets. Investigating service recovery mechanisms, we find that compensation is more effective in recovering from process failures than in recovering from outcome failures in emerging markets. Similarly, employee behavior has a stronger impact on mitigating the ill effects of process failures than those of outcome failures. The study contributes to the literature on service recovery and resource exchange theory and provides managerial insights for the effective management of customer churn due to service failures in emerging markets.
36 citations
TL;DR: In this paper, the authors developed a comprehensive conceptualization and operationalization of product frugality based on a thorough analysis of multi-source and multi-country data, and they defined product Frugality as a set of product characteristics that particularly appeals to consumers who, by necessity or choice, value products with a low cost of consumption that, at the same time, are sustainable, simple, and offer basic quality.
34 citations
13 Apr 2020
TL;DR: Insight is provided on the current 3GPP Release 16 NR SL design for NR V2X, the network architecture, security, and protocol enhancement, and the PC5-QoS model for NR SL, which includes the newly introduced range parameter and connection establishment for both groupcast and unicast V2x communication using NR-PC5 RRC.
Abstract: 3GPP standardization is currently studying the support of advanced vehicle-to-everything (V2X) services in Release 16. The NR sidelink (SL) being designed in 3GPP Release 16 to support advanced V2X services directly between vehicles and other road users is expected to finish early in 2020. Advanced V2X services primarily focus on platooning, cooperative driving, extended sensor, and remote driving use cases. A new QoS parameter of minimum communication range (MCR) introduced for 5G V2X means fulfillment of ultra-low latency and very high reliability requirements within a given MCR. Design for ultra-low latency and very high reliability enhancement is required to meet an end-to-end latency of 3 ms and high reliability up-to 99.999 percent. NR SL design studies V2X message delivery for periodic/aperiodic traffic type and different cast types such as unicast, groupcast, and broadcast traffic requiring substantial changes in network architecture, physical, and protocol layers. This article provides insights on the current 3GPP Release 16 NR SL design for NR V2X, the network architecture, security, and protocol enhancement. The PC5-QoS model for NR SL includes the newly introduced range parameter and connection establishment for both groupcast and unicast V2X communication using NR-PC5 RRC. In addition, the design of the NR SL physical layer addresses the necessary improvements needed in the SL physical layer structures, and procedures for reliable packet transmissions considering minimum communication range.
31 citations
TL;DR: In this article, a large-scale randomised field experiment was conducted in rural government schools in India that used technology-aided teaching to replace one-third of traditional classroom teaching.
30 citations
TL;DR: In this article, the authors investigated whether having educated political leaders in the state legislatures in India improves education outcomes using comprehensive data on various outcomes such as learning levels, enrollment, school funding and infrastructure, and found that the effectiveness of educated leaders depends on the initial level of development of the state.
Abstract: Formal education is often viewed as a proxy for the quality of leaders Recently, candidates with low education levels have been disqualified from contesting local elections in some states in India But there is no conclusive evidence linking education to the effectiveness of leaders Against this backdrop, we investigate whether having educated political leaders in the state legislatures in India improves education outcomes Using comprehensive data on various outcomes such as learning levels, enrollment, school funding and infrastructure, we find that the effectiveness of educated leaders depends on the initial level of development of the state Educated leaders yield better education outcomes for their constituents only in those states where the initial level of development is high There is no impact of educated leaders in less-developed states or in the overall sample Our identification strategy is based on an instrumental variable that exploits the quasi-experimental election outcomes of close elections between educated and less-educated politicians The results are consistent throughout various robustness analyses These findings have implications for recent policy changes mandating minimum education requirements on candidates in two states and similar proposed changes in other states
26 citations
TL;DR: In this paper, the authors examined the processes by which a pioneering firm actively influenced the future of its industry over five decades, from its longitudinear and long-range trajectories.
Abstract: To investigate how firms engage in forward-looking action, we examined the processes by which a pioneering firm actively influenced the future of its industry over five decades. From our longitudin...
26 citations
TL;DR: It is found that firms that are high on sustainable manufacturing practices not only reap sustainability benefits, but also derive cost reduction and quality improvement in many contexts, however, this relationship between sustainability efforts and operational performance is mediated through sustainability performance.
Abstract: In this study, we empirically test the antecedents and consequences of sustainable manufacturing practices across emerging as well as developed countries such as India, China and OECD. We use data ...
23 citations
TL;DR: In this article, the authors study how entrepreneurs' positive affect influences firm innovation through the cognitive processes (e.g., entrepreneurial alertness to business opportunities) and find that positive affect has a positive impact on all three alertness dimensions; and evaluation and judgment impacts firm incremental innovation positively.
Abstract: Understanding how entrepreneurs’ positive affect influences firm innovation through the cognitive processes (e.g., entrepreneurial alertness to business opportunities) is important because emotions often impact evaluations and judgments of opportunities and (subsequent) firm engagement in innovative activities. Using data involving Iranian entrepreneurs, we find that (1) Tang, Kacmar, and Busenitz’s (2012) three alertness components unfold sequentially (i.e., information scanning and search leads to information association and connection which in turn leads to opportunity evaluation and judgment); (2) positive affect has a positive impact on all three alertness dimensions; and (3) evaluation and judgment impacts firm incremental innovation positively. Implications and future research directions are discussed.
TL;DR: A framework based on the theories by two influential development economists—Schumacher and Sen is developed, which includes features like the low-cost technology, easy implementation and operability, usefulness to local people, and scope for creative appropriation that can be used by future studies.
Abstract: Mobile payment technology has aided in socio-economic development through financial inclusion and protective security during crises. However, there is a gap in understanding whether this technology has the potential for sustainable development that encompasses individual emancipation and environmental growth beyond social and economic change. To evaluate mobile payments role in sustainable human-centric development, we develop a framework based on the theories by two influential development economists—Schumacher and Sen (Schumacher 2011; Sen 2001). The framework includes features like the low-cost technology, easy implementation and operability, usefulness to local people, and scope for creative appropriation. We conducted an in-depth field study through interviews with merchants and consumers to evaluate the framework. We triangulate our findings with publicly available secondary survey data. Our findings indicate that along with the features like low-cost, easy installation and operability, users reported that the mobile payment technology, unlike cash transactions, can also afford creative uses such as reflection on past expenses. The paper contributes to the field of ICT4D with the framework that can be used by future studies. The investigation reveals developmental implications towards the need for greater inclusion of local small-scale vendors.
TL;DR: In this article, substantial work has been carried out by researchers in the field of unethical employee behaviour, focusing on self-interest rather than self-interested behavior, which is a more focused area of research.
Abstract: Over the past few decades, substantial work has been carried out by researchers in the field of unethical employee behaviour. While self-interest is a more focused area of research, recent studies ...
TL;DR: In this paper, the authors investigate the drivers of luxury brand sales in emerging markets using a multi-method approach and empirically test the insights using data from 88 luxury brands and robust econometric analyses.
TL;DR: This paper examined the identity work processes of severely disabled soldiers who faced discontinuous and involuntary career transitions and found that these individuals engaged in rehabilitation and vocation as well as vocation search.
Abstract: This study examined the identity work processes of severely disabled soldiers who faced discontinuous and involuntary career transitions. As these individuals engaged in rehabilitation and vocation...
TL;DR: In this article, the authors report results of a quasi-experimental study designed to assess the impact of an information and communication technology (ICT)-enabled ecosystem, led by the social enterprise eKutir, on household fruit and vegetable consumption in Odisha, India.
TL;DR: In this article, the impact of dimensions of buyer-supplier network complexity (horizontal, vertical, and spatial) on firms' environmental performance, specifically, greenhouse gas (GHG) emissions, was investigated.
Silesian University of Technology1, University of Wrocław2, Arizona State University3, University of Surrey4, Baqiyatallah University of Medical Sciences5, King Saud University6, University of Ghana7, Catholic University of the Sacred Heart8, Monash University Malaysia Campus9, University of Zurich10, Federal University of Rio Grande do Norte11, Ankara University12, University of Coimbra13, Babeș-Bolyai University14, Universidad Iberoamericana Ciudad de México15, Saint Mary's University16, Cumhuriyet University17, Curtin University18, University of Warsaw19, University of Zagreb20, Akdeniz University21, Federal Neuro Psychiatric Hospital22, Central University of Finance and Economics23, University of Nairobi24, Hittite University25, Opole University26, University of Granada27, University of Pécs28, Razi University29, University of Science and Culture30, Pontifical Catholic University of Rio de Janeiro31, Makerere University Business School32, Adekunle Ajasin University33, University of Nigeria, Nsukka34, Istanbul University35, University of Madeira36, University of Warwick37, Slovak Academy of Sciences38, University of Amsterdam39, South-West University "Neofit Rilski"40, Matej Bel University41, Indonesia University of Education42, Rio de Janeiro State University43, Indian Institute of Management Bangalore44, Indian Institute of Technology Guwahati45, Kyung Hee University46, Dresden University of Technology47
TL;DR: In this article, the authors used an open-access database of selfreported assessments of self-reported marital satisfaction with data from 7178 participants representing 33 different countries and found that individual differences have a larger influence on marital satisfaction compared to the country of origin.
Abstract: Across the world, millions of couples get married each year. One of the strongest predictors of whether partners will remain in their relationship is their reported satisfaction. Marital satisfaction is commonly found to be a key predictor of both individual and relational well-being. Despite its importance in predicting relationship longevity, there are relatively few empirical research studies examining predictors of marital satisfaction outside of a Western context. To address this gap in the literature and complete the existing knowledge about global predictors of marital satisfaction, we used an open-access database of self-reported assessments of self-reported marital satisfaction with data from 7178 participants representing 33 different countries. The results showed that sex, age, religiosity, economic status, education, and cultural values were related, to various extents, to marital satisfaction across cultures. However, marriage duration, number of children, and gross domestic product (GDP) were not found to be predictors of marital satisfaction for countries represented in this sample. While 96% of the variance of marital satisfaction was attributed to individual factors, only 4% was associated with countries. Together, the results show that individual differences have a larger influence on marital satisfaction compared to the country of origin. Findings are discussed in terms of the advantages of conducting studies on large cross-cultural samples.
TL;DR: In this article, the authors developed a conceptual framework and a measure of knowledge-based proactive helping that was missing in earlier literature, and validated the measure across multiple population across the world.
Abstract: The knowledge exchanges literature considered all types of knowledge exchanges as reactive. The present study develops the conceptual framework and the measure of knowledge-based proactive helping that was missing in earlier literature. The measure was validated across multiple population. Proactive helping was manifested in the scale items effectively, to the extent that at first, initially chosen five dimensions merged to form two factors: professional development and problem mitigation and; subsequent analysis revealed that the factors represented the same underlying construct of proactive helping. The nomological network, a process model highlighting the psychosocial causes and benefits of proactive helping based upon social exchange theory and social motivation theory was also proposed. The significance of the study was in bringing the prosocial, proactive exchanges at the forefront of knowledge exchanges, which predominantly focussed on reactive exchanges.
TL;DR: In this paper, the authors designed a public good laboratory experiment in order to identify the causal relationships between tax evasion and corruption and query whether deterring one of these behaviors may have desirable spillover effects on the other.
Abstract: We designed a public good laboratory experiment in order to identify the causal relationships between tax evasion and corruption and query whether deterring one of these behaviors may have desirable spillover effects on the other. To do so, we analyse the effects of deterrence when the target is only tax evasion, only corruption, or both tax evasion and corruption, our “Big bang” treatment. Consistent with theoretical predictions, we find that i) the possibility of embezzling tax revenue increases the likelihood and amount of tax evaded; ii) fighting corruption has a significant negative impact on tax evasion, suggesting a crossover effect of deterrence from anti-corruption to anti-tax evasion; iii) penalizing tax evasion does not have a significant impact on embezzlement; indicating that the crossover effect is unidirectional. Interestingly, all three deterrence treatments increase public good provision compared to the baseline treatment, but with a clear ranking: the Big bang approach is the most effective, followed by Anti-corruption, then Anti-evasion. Therefore, faced with two “evils” regarding public good provision, allocating more resource to fighting corruption may be the better policy choice.
TL;DR: In this article, the authors examined the effect of ritual-driven institutional maintenance on the reproduction of social order, in a case where ritual attendance is not mandated, conformity to the recurring ritual enactm
Abstract: The present study examines ritual-driven institutional maintenance, or the reproduction of social order, in a case where ritual attendance is not mandated, conformity to the recurring ritual enactm
TL;DR: This study demonstrates the feasibility of a “bottom-up”-method to estimate local population density in the between-census years by combining household surveys with contemporaneous geo-spatial data, including village-area and satellite imagery-based indicators.
Abstract: Country-level census data are typically collected once every 10 years. However, conflicts, migration, urbanization, and natural disasters can rapidly shift local population patterns. This study demonstrates the feasibility of a "bottom-up"-method to estimate local population density in the between-census years by combining household surveys with contemporaneous geo-spatial data, including village-area and satellite imagery-based indicators. We apply this technique to the case of Sri Lanka using Poisson regression models based on variables selected using the Least Absolute Shrinkage and Selection Operator (LASSO). The model is estimated in villages sampled in the 2012/13 Household Income and Expenditure Survey, and is employed to obtain out-of-sample density estimates in the non-surveyed villages. These estimates approximate the census density accurately and are more precise than other bottom-up studies using similar geo-spatial data. While most open-source population products redistribute census population "top-down" from higher to lower spatial units using areal interpolation and dasymetric mapping techniques, these products become less accurate as the census itself ages. Our method circumvents the problem of the aging census by relying instead on more up-to-date household surveys. The collective evidence suggests that our method is cost effective in tracking local population density with greater frequency in the between-census years.
TL;DR: It is proved analytically that the optimal price lies between profit maximisation value and risk minimisation value of price, which the authors refer to as the efficient pricing interval.
Abstract: Fixed pricing for healthcare services is emerging as an attractive business model for private healthcare service providers. Under fixed pricing (or flat rate) contract, the patient is charged a fix...
TL;DR: In this article, the authors analyse and employ a model that captures the inter-temporal relationship between Indian banks' operational ability, bank capital, liquidity and profitability for a sample of 45 Indian banks during the period 2006-2016.
Abstract: We analyse and employ a model that captures the inter-temporal relationship between Indian banks’ operational ability, bank capital, liquidity and profitability for a sample of 45 Indian banks during the period 2006–2016. The Generalised method of moments (GMM) model captures the bank risk through non-performing assets (NPA) over the periods 2006–2015, 2013–2016 (revised restructuring assets recognition guideline implemented) and 2015–2016 (deadline to implement revised restructured assets guideline) using restructured assets as an explanatory variable. Our findings suggest that banks with higher restructured assets levels witness higher risk and lower profits.
TL;DR: An analytical framework is developed to characterize the actions of the service provider and the client and the impact of revenue share proportion on the effort exerted by both firms is analyzed.
TL;DR: In this paper, a first cut analysis of wilful defaulters' quarterly data disclosed by Credit Information of Bureau of India Limited (CIBIL) from June 2003 to March 2015 is presented.
Abstract: A unique way of categorizing Non-Performing Loans (NPLs) of Indian banks is wilful defaulters and others. Earlier empirical works have analyzed micro and macro factors influencing bank NPLs. This paper is a first cut analysis of wilful defaulters’ quarterly data disclosed by Credit Information of Bureau of India Limited (CIBIL) from June 2003 to March 2015. Substantial number of wilful defaulters are unlisted and private limited companies, financed largely by government owned banks and are concentrated in specific regions/states. We argue that borrowers turn to wilful defaulters not just because of adverse macro-economic factors, but also by taking advantage of weak governance structure such as ineffective functioning of economic, legal and political institutions of the country. On the scale of World Bank six factor country level governance, India ranks low on controlling corruption, improving regulator quality, government effectiveness and rule of law. Our empirical analysis supports the hypothesis that wilful loan defaults are largely caused by the above mentioned weak/poor country level governance factors. This paper identifies areas for improvement of governance and scope for strengthening of credit monitoring by banks to prevent wilful loan defaults.
TL;DR: The proposed framework addresses the complex interdependencies between a player’s decision to use a freemium product, the extent of her direct and indirect engagement with the product and her decision to permanently drop its usage, and reveals codependencies between varied player characteristics that promote player activity and engagement.
Abstract: We develop a constrained extremely zero inflated joint (CEZIJ) modeling framework for simultaneously analyzing player activity, engagement, and dropouts (churns) in app-based mobile freemium games....
TL;DR: In this article, the authors propose a theoretical model to explain the context and mechanism of how the home country's national culture influences managerial seeking of control, conditional on situational moderators in the foreign market entry decision context.
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TL;DR: The authors conducted an artefactual field experiment in India with participants from different castes and found that feedback on success in a forced competition in a first task increases winners' self-confidence and competitiveness in the subsequent task.
Abstract: Does feedback on success in a task increase individuals' beliefs about their chance to succeed in a subsequent, unrelated, task? Does feedback on failure have a symmetric effect? Is the distortion of beliefs, possibly due to motivated beliefs, mistakes in updating or the feeling of having a lucky day, heterogeneous across individuals, in particular according to their status in the society? Conducting an artefactual field experiment in India with participants from different castes, we show that feedback on success in a forced competition in a first task increases winners' self-confidence and competitiveness in the subsequent task. Such feedback spillovers on self-confidence are asymmetric and heterogeneous according to status and more likely for already more confident individuals.