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Journal ArticleDOI

Building theories from case study research.

Kathleen M. Eisenhardt
- 01 Oct 1989 - 
- Vol. 14, Iss: 4, pp 532-550
TLDR
In this paper, the authors define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and present a set of innovative methods for capturing and analyzing these contextually driven processes.
Abstract
�Traditional, hierarchical views of leadership are less and less useful given the complexities of our modern world. Leadership theory must transition to new perspectives that account for the complex adaptive needs of organizations. In this paper, we propose that leadership (as opposed to leaders) can be seen as a complex dynamic process that emerges in the interactive “spaces between” people and ideas. That is, leadership is a dynamic that transcends the capabilities of individuals alone; it is the product of interaction, tension, and exchange rules governing changes in perceptions and understanding. We label this a dynamic of adaptive leadership, and we show how this dynamic provides important insights about the nature of leadership and its outcomes in organizational fields. We define a leadership event as a perceived segment of action whose meaning is created by the interactions of actors involved in producing it, and we present a set of innovative methods for capturing and analyzing these contextually driven processes. We provide theoretical and practical implications of these ideas for organizational behavior and organization and management theory.

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Overcoming energy efficiency barriers through systems approach—A conceptual framework

TL;DR: In this paper, the authors propose a framework which categorizes energy efficiency barriers based on the stage at which the barriers exist and identify patterns of barriers to adoption of energy efficiency measures in industrial companies.
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Any way goes : Identifying value constellations for service infusion in SMEs

TL;DR: In this paper, the authors adopt an explorative approach to investigate how SMEs construct new value constellations that enable value creation through services, based on in-depth interviews with key informants from 13 SMEs.
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Shades of Grey: How do Informal Firms Navigate Between Macro and Meso Institutional Environments?

TL;DR: In this paper, the authors show that when making decisions about informality, entrepreneurs in emerging economies purposefully navigate between the enabling and constraining rules of the macro institutional environment and the norms of the meso institutional environment.
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Conducting and publishing design science research: Inaugural essay of the design science department of the Journal of Operations Management

TL;DR: In this paper, the new Design Science department at the Journal of Operations Management (JOM) invited submissions using a design science research strategy for operations management (OM) issues, and the objective of this strategy is to develop knowledge that can be used in a direct and specific way to design and implement actions, processes or systems aimed at achieving desired outcomes.
Journal ArticleDOI

Organisational, technical and data quality factors in CRM adoption — SMEs perspective

TL;DR: In this article, the authors used an investigative study aimed at identifying the organisational, technical and data quality related factors influencing CRM adoption by SMEs, which will enhance the quality of the evaluation process.
References
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Book

The Structure of Scientific Revolutions

TL;DR: The Structure of Scientific Revolutions as discussed by the authors is a seminal work in the history of science and philosophy of science, and it has been widely cited as a major source of inspiration for the present generation of scientists.
Book

The Constitution of Society. Outline of the Theory of Structuration

TL;DR: Giddens as discussed by the authors has been in the forefront of developments in social theory for the past decade and outlines the distinctive position he has evolved during that period and offers a full statement of a major new perspective in social thought, a synthesis and elaboration of ideas touched on in previous works but described here for the first time in an integrated and comprehensive form.
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Qualitative analysis for social scientists

TL;DR: This book presents a meta-coding pedagogical architecture grounded in awareness contexts that helps practitioners and students understand one another better and take responsibility for one another's learning.