Showing papers on "Organizational commitment published in 2013"

Justice at the millennium, a decade later: a meta-analytic test of social exchange and affect-based perspectives.

Abstract: Although a flurry of meta-analyses summarized the justice literature at the turn of the millennium, interest in the topic has surged in the decade since. In particular, the past decade has witnessed the rise of social exchange theory as the dominant lens for examining reactions to justice, and the emergence of affect as a complementary lens for understanding such reactions. The purpose of this meta-analytic review was to test direct, mediating, and moderating hypotheses that were inspired by those 2 perspectives, to gauge their adequacy as theoretical guides for justice research. Drawing on a review of 493 independent samples, our findings revealed a number of insights that were not included in prior meta-analyses. With respect to social exchange theory, our results revealed that the significant relationships between justice and both task performance and citizenship behavior were mediated by indicators of social exchange quality (trust, organizational commitment, perceived organizational support, and leader‐member exchange), though such mediation was not apparent for counterproductive behavior. The strength of those relationships did not vary according to whether the focus of the justice matched the target of the performance behavior, contrary to popular assumptions in the literature, or according to whether justice was referenced to a specific event or a more general entity. With respect to affect, our results showed that justice‐performance relationships were mediated by positive and negative affect, with the relevant affect dimension varying across justice and performance variables. Our discussion of these findings focuses on the merit in integrating the social exchange and affect lenses in future research.

Organizational Ambidexterity and Performance: A Meta-Analysis

Abstract: A growing number of studies argue that organizational ambidexterity is increasingly important for the sustained competitive advantage of firms. However, organizational ambidexterity studies have been conducted in a wide variety of industries and methodological settings, and the empirical results have been mixed. The purpose of this article is to systematically examine the organizational ambidexterity–performance relationship to reconcile the mixed results of prior research. By conducting a meta-analysis of prior studies on organizational ambidexterity and performance, we find that positive and significant Organizational ambidexterity–performance relationships are to a large extent moderated by contextual factors and methodological choices: Organizational ambidexterity is particularly important for performance in nonmanufacturing industries and at higher levels of analysis. Also, the performance effects are stronger when “combined” measures of organizational ambidexterity and perceptual performance are use...

Beyond deterrence: an expanded view of employee computer abuse

Abstract: Recent academic investigations of computer security policy violations have largely focused on nonmalicious noncompliance due to poor training, low employee motivation, weak affective commitment, or individual oversight. Established theoretical foundations applied to this domain have related to protection motivation, deterrence, planned behavior, self-efficacy, individual adoption factors, organizational commitment, and other individual cognitive factors. But another class of violation demands greater research emphasis: the intentional commission of computer security policy violation, or insider computer abuse. Whether motivated by greed, disgruntlement, or other psychological processes, this act has the greatest potential for loss and damage to the employer. We argue the focus must include not only the act and its immediate antecedents of intention (to commit computer abuse) and deterrence (of the crime), but also phenomena which temporally precede these areas. Specifically, we assert the need to consider the thought processes of the potential offender and how these are influenced by the organizational context, prior to deterrence. We believe the interplay between thought processes and this context may significantly impact the efficacy of IS security controls, specifically deterrence safeguards. Through this focus, we extend the Straub and Welke (1998) security action cycle framework and propose three areas worthy of empirical investigation--techniques of neutralization (rationalization), expressive/instrumental criminal motivations, and disgruntlement as a result of perceptions of organizational injustice--and propose questions for future research in these areas.

Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization

Abstract: Despite widespread adoption of servant leadership, we are only beginning to understand its true utility across multiple organizational levels. Our purpose was to test the relationship between personality, servant leadership, and critical follower and organizational outcomes. Using a social influence framework, we proposed that leader agreeableness and extraversion affect follower perceptions of servant leadership. In turn, servant leaders ignite a cycle of service by role-modeling servant behavior that is then mirrored through coworker helping behavior and high-quality customer service, as well as reciprocated through decreased withdrawal. Using a multilevel, multi-source model, we surveyed 224 stores of a U.S. retail organization, including 425 followers, 110 store managers, and 40 regional managers. Leader agreeableness was positively and extraversion was negatively related to servant leadership, which was associated with decreased follower turnover intentions and disengagement. At the group-level, service climate mediated the effects of servant leadership on follower turnover intentions, helping and sales behavior.

Exploring the Determinants of Organizational Emergence: A Legitimacy Perspective

Abstract: In an attempt to explain why some nascent organizations become new organizations while others do not, we contend that the process of organizational emergence can be understood and predicted by viewing it as a quest for legitimacy. We subsequently find empirical evidence to suggest that the actions a nascent organization takes (or strategic legitimacy) may be more important than its characteristics (or conforming legitimacy) in explaining organizational emergence. Such a conclusion is important in that it provides a theoretical framework with which to understand organizational emergence and in so doing advances our knowledge of this important process.

Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms

Abstract: The aim of this study is to determine relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance among Iranian manufacturing companies through structural equation modeling. Two hundred eighty senior, executive, administrative, and other-level managers are selected from among 106 companies having more than 50 employees. Data are analyzed using structural equation modeling. The following findings are found: transformational leadership directly influenced organizational learning and knowledge management. Organizational learning directly and positively influenced knowledge management of manufacturing firms. Transformational leadership positively influenced organizational innovation and organizational performance of manufacturing firms. Organizational learning and knowledge management directly influenced organizational innovation; whereas organizational learning and organizational innovation directly influenced organizational performance among manufacturing firms. Meanwhile, transformational leadership positively and indirectly influenced organizational innovation through organizational learning and knowledge management. Knowledge management and organizational learning effected organizational performance indirectly by organizational innovation. The fit indices shows that the proposed model have an appropriate fit (χ2/df = 2.33, RMSEA = 0.069, NFI = 0.95, NNFI = 0.95, CFI = 97). If leaders of manufacturing firms undertake a transformational role and use organizational learning and knowledge management, this will facilitate organizational innovation and will consequently improve organizational performance to a great extent in manufacturing firms.

Organizational Identity and Organizational Identification A Review of the Literature and Suggestions for Future Research

Abstract: In this article, we present an overview of the literatures on organizational identity and organizational identification. We provide overviews of four major approaches to organizational identity: functionalist, social constructionist, psychodynamic, and postmodern. The literature on organizational identification, by contrast, exhibits greater consensus due to the hegemonic power of social identity theory, and is predominantly functionalist. We review recent research on organizational identification regarding performance outcomes and antecedents (mainly focusing on leadership and the social exchange perspective), and in relation to change and virtual contexts. Some suggestions for further research are then offered. Finally an overview of the articles in this special issue is presented.

Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees

Abstract: Summary Retention of new hires is a critical issue for organizations. We propose that relationships are important mechanisms through which socialization tactics influence commitment and turnover. The key theoretical mechanisms connecting socialization tactics to turnover in our model are the extent to which newcomers perceive their relationship with the organization as supportive, caring, and entailing positive social exchanges and the extent to which newcomers become embedded within the organization. We collected longitudinal data from over 500 employees over the first year of employment. Consistent with our hypotheses, socialization tactics influence perceived organizational support (POS) and job embeddedness, and POS and embeddedness both relate to organizational commitment and voluntary turnover. Results support POS and embeddedness as relational mechanisms that bind employees to the organization as a result of socialization tactics. Copyright © 2012 John Wiley & Sons, Ltd.

Exploring the dark side of organizational citizenship behavior

Abstract: Summary In recent years, there has been increasing interest in positive organizational scholarship in general, including positive organizational behavior (POB) in particular. This work identifies organizational citizenship behavior (OCB) as a prototypical POB. Conceptualizing OCBs in this way is sensible in light of more than 30 years of research highlighting the desirable aspects of such behavior. At the same time, some researchers have raised questions about positive organizational scholarship and have called for a more balanced view of ostensibly positive behaviors. The purpose of this paper, then, is to take a more nuanced view of OCBs while highlighting the dark side of citizenship behavior. In doing so, we review conceptual and empirical work that has challenged the idea that OCBs are inherently positive. We also discuss research that seeks to develop a deeper understanding of the conditions under which OCB does more harm than good. Finally, important areas for future research and the practical realities facing scholars who seek to publish research investigating the dark side of citizenship are addressed as well. Copyright © 2012 John Wiley & Sons, Ltd.

Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change

Abstract: Summary Although transformational leadership has been investigated in connection with change at higher levels of organizations, less is known about its “in-the-trenches” impact. We examined relations among transformational leadership, explicit change reactions (i.e., relationship quality), change frequency, and change consequences (i.e., task performance and organizational citizenship behavior (OCB)) during continuous incremental organizational change at lower hierarchical levels. In a sample of 251 employees and their 78 managers, analyses revealed that the quality of relationships between leaders and employees mediated the influence of transformational leadership on employee task performance and OCB. We also found that change frequency moderated the positive association of relationship quality with task performance and OCB, such that associations were stronger when change frequency was high. Copyright © 2012 John Wiley & Sons, Ltd.

Is the Perception of ‘Goodness’ Good Enough? Exploring the Relationship Between Perceived Corporate Social Responsibility and Employee Organizational Identification

Abstract: Drawing on social identity theory and organizational identification theory, we develop a model of the impact of perceived corporate social responsibility on employees’ organizational identification. We argue that employees’ perceptions of their company’s social responsibility behaviors are more important than organizational reality in determining organizational identification. After defining perceived corporate social responsibility (PCSR), we postulate how PCSR affects organizational identification when perception and reality are aligned or misaligned. Implications for organizational practice and further research are discussed.

How important are work-family support policies? A meta-analytic investigation of their effects on employee outcomes.

Abstract: This meta-analysis examines relationships between work–family support policies, which are policies that provide support for dependent care responsibilities, and employee outcomes by developing a conceptual model detailing the psychological mechanisms through which policy availability and use relate to work attitudes. Bivariate results indicated that availability and use of work–family support policies had modest positive relationships with job satisfaction, affective commitment, and intentions to stay. Further, tests of differences in effect sizes showed that policy availability was more strongly related to job satisfaction, affective commitment, and intentions to stay than was policy use. Subsequent meta-analytic structural equation modeling results indicated that policy availability and use had modest effects on work attitudes, which were partially mediated by family-supportive organization perceptions and work-to-family conflict, respectively. Additionally, number of policies and sample characteristics (percent women, percent married-cohabiting, percent with dependents) moderated the effects of policy availability and use on outcomes. Implications of these findings and directions for future research on work–family support policies are discussed.

Impact of Transformational and Servant Leadership on Organizational Performance: A Comparative Analysis

Abstract: The purpose of this study is to examine the impact of two comparative leadership styles on organizational performance outcomes. The leadership styles undertaken is transformational and servant leadership. A sample of 155 participants is taken from profit-oriented service sector of Pakistan. Data through survey gathered on a five point likert scale from organizations. AMOS and SPSS are used for statistical analysis. The result shows that, transformational leadership has more impact on organizational learning than servant leadership. Furthermore organizational learning enhances organizational performance. Managers and leaders of corporate sector can get benefited from this study. Their main objective is to maximize the profitability of organization thus, they can choose leadership style which polishes their abilities and helps them to achieve profit maximization.

How Do Developmental and Accommodative HRM Enhance Employee Engagement and Commitment? The Role of Psychological Contract and SOC Strategies

Abstract: In the context of the changing workforce, this study introduced two perspectives on HRM and distinguished universalistic developmental HRM from contingent accommodative HRM. We predicted two separate pathways for the effects on two employee outcomes: work engagement and affective commitment. We expected that developmental HRM would universally relate to employee outcomes by rebalancing the psychological contract between the employee and organization into a less transactional to a more relational contract. We also predicted that accommodative HRM would relate to outcomes only when fulfilling specific needs of employees, associated with their selecting, optimizing, and compensating strategies. Results of a multilevel study among 1058 employees in 17 healthcare units fully supported our expectations regarding the role of the psychological contract. Additionally, we found support for the expected roles of selection and compensation, but not for optimization strategy. This study contributes to the literature by demonstrating that HRM relates to employee outcomes through multiple pathways, which can be either universal or contingent.

Revisiting the mediating role of trust in transformational leadership effects: Do different types of trust make a difference?

Abstract: This study examines the mediating effects of cognitive and affective trust on the relationship between follower perceptions of transformational leadership behavior and their work outcomes. Using data obtained from 318 supervisor–subordinate dyads from a manufacturing organization located in mainland China, structural equation modeling results revealed that affective trust fully mediated the relationships between transformational leadership and the work outcomes of followers, including their affective organizational commitment, organizational citizenship behaviors (OCBs), and job performance. In contrast, cognitive trust negatively mediated the relationship between transformational leadership and follower job performance, and had insignificant effects on their affective organizational commitment and organizational citizenship behaviors. These findings highlight the importance of affective trust as a mechanism which translates transformational leadership into positive work outcomes for the organization.

Employee motivation and organizational performance

Abstract: The majority of organizations are competing to survive in this volatile and fierce market environment. Motivation and performance of the employees are essential tools for the success of any organization in the long run. On the one hand, measuring performance is critical to organization's management, as it highlights the evolution and achievement of the organization. On the other hand, there is a positive relationship between employee motivation and organizational effectiveness, reflected in numerous studies. This paper aims to analyze the drivers of employee motivation to high levels of organizational performance. The literature shows that factors such as empowerment and recognition increase employee motivation. If the empowerment and recognition of employees is increased, their motivation to work will also improve, as well as their accomplishments and the organizational performance. Nevertheless, employee dissatisfactions caused by monotonous jobs and pressure from clients, might weaken the organizational performance. Therefore, jobs absenteeism rates may increase and employees might leave the organization to joint competitors that offer better work conditions and higher incentives. Not all individuals are the same, so each one should be motivated using different strategies. For example, one employee may be motivated by higher commission, while another might be motivated by job satisfaction or a better work environment.

Role of innovation in the relationship between organizational culture and firm performance

Abstract: Purpose – The purpose of this paper is to examine the mediating role of innovation on the relationship between organizational culture and firm performance.Design/methodology/approach – Data for the study were collected through a survey from 154 branches of ten prominent banks in Turkey and responses were analyzed to assess the relationships between organizational culture, firm performance and organizational innovation.Findings – The findings reveal that in the banking sector, although organizational culture and innovation have a direct and positive effect on the firm performance dimensions, organizational culture was found to have an insignificant regression coefficient on the dimensions of firm performance in the presence of organizational innovations.Practical implications – These findings provide useful insights for organizations, particularly in the banking industry, seeking to be competitive and responsive to environmental changes by successfully introducing innovations. Conclusions emphasize that me...

Organizational members’ use of social networking sites and job performance

Abstract: – There is considerable debate among academics and business practitioners on the value of the use of social networking by organizational members. Some, fearing presenteeism (i.e. being at the workplace but working below peak capacity), claim that the use of social networking sites by organizational members is a waste of time, while others believe it leads to improvements in job performance, partly due to employees’ successful efforts to balance work‐life realms. This paper aims to inform this debate by examining the use of social networking sites by organizational members and its effect on job satisfaction, organizational commitment, and job performance., – The exploratory study is based on a survey of 193 employees, focusing on the following constructs: social networking site use intensity, perceived job satisfaction, perceived organizational commitment, and job performance. The authors’ proposed model was evaluated using variance‐based structural equation modeling (SEM), a latent variable‐based multivariate technique enabling concurrent estimation of structural and measurement models under nonparametric assumptions. This study used WarpPLS 2.0 to assess both the measurement and the structural model., – The results show that social networking site use intensity has a significant positive effect on job performance through the mediation of job satisfaction, and that this mediating effect is itself mediated – in a nested way – via organizational commitment. The findings suggest that social networking site use, rather than causing presenteeism, may be a new way through which employees balance their work‐life realms, in turn benefitting their organizations.Originality/value – To the best of the authors’ knowledge, this is the first study to analyze, in an integrated way, the relationship between those theoretical constructs.

Mediator Analysis of Employee Engagement: Role of Perceived Organizational Support, P-O Fit, Organizational Commitment and Job Satisfaction

Abstract: Given the multi-determinability of individual affect and attitudes, this paper seeks to explicate their display through some construct that captures the cognitive, emotional, and behavioural components of work-related roles. Employee engagement is found to be one such explanatory variable.This paper assesses the mediating role of employee engagement between perceived organizational support (POS) and person-organization fit (P-O fit) as the antecedents and organizational commitment and job satisfaction as the consequences. It tests the path model by using data from six Indian organizations and a sample of 246 Indian managers. The findings help find a direct effect of P-O fit and POS, which affects employee engagement and leads to variance in organizational commitment and job satisfaction.Further, the paper attempts to establish discriminant validity between employee engagement and organizational commitment. Yet, because of the similarity of wordings of the items measuring the employees� ratings of the two ...

Commitment and Behavior Change: A Meta-Analysis and Critical Review of Commitment-Making Strategies in Environmental Research

Abstract: Commitment making is commonly regarded as an effective way to promote proenvironmental behaviors. The general idea is that when people commit to a certain behavior, they adhere to their commitment, and this produces long-term behavior change. Although this idea seems promising, the results are mixed. In the current article, the authors investigate whether and why commitment is effective. To do so, the authors first present a meta-analysis of environmental studies containing a commitment manipulation. Then, the authors investigate the psychological constructs that possibly underlie the commitment effect. They conclude that commitment making indeed leads to behavior change in the short- and long term, especially when compared with control conditions. However, a better understanding is needed of the possible underlying mechanisms that guide the commitment effect. The authors see commitment making as a potentially useful technique that could be improved by following up on findings from fundamental research. T...

Family-supportive organization perceptions and organizational commitment: The mediating role of work–family conflict and enrichment and partner attitudes.

Abstract: The present study aims to explain the processes through which family-supportive organizational perceptions (FSOP) relate to employee affective commitment. We suggest multiple mechanisms through which this relationship transpires-(a) the focal employee's experience of work-to-family conflict and enrichment and (b) the attitudes of the employee's spouse/partner. Hypotheses are tested with data from 408 couples. Results suggest that employee FSOP is positively associated with employee commitment through both employee work-to-family experiences and partner attitudes. FSOP was positively related to employee work-to-family enrichment, which was positively associated with employee affective commitment. FSOP was negatively associated with employee work-to-family conflict, which related to a partner's more positive attitude toward the employee's work schedule and higher commitment to the employee's firm. Partner commitment was positively and reciprocally related to employee affective commitment. These relationships partially mediated the FSOP-employee affective commitment relationship and varied as a function of parental status and single- versus dual-earner couple status but not as a function of employee gender. Theoretical and practical implications are discussed.

Antecedents and Consequences of Employee Organizational Cynicism: A Meta-Analysis

Abstract: We propose an integrative framework to investigate the extent to which employees' organizational cynicism is predicted by individual differences (positive and negative affect, trait cynicism) and positive (e.g., organizational support) and negative (e.g. psychological contract violation) aspects of the work environment. We also examine the extent to which organizational cynicism predicts employee attitudes and performance. We investigate these relationships based on 9186 individuals across 34 statistically independent samples from 32 primary studies. Using both new meta-analytic effect sizes from the current study and effect sizes from prior meta-analyses, we test whether a negative antecedent, organizational cynicism, has a predictive advantage over a positive one, organizational trust, in predicting employees' attitudes and behaviors. Our study contributes to a better understanding of the nomological network of organizational cynicism and its relationship with organizational trust.

A theoretical framework of organizational change

Abstract: Purpose – Organizational change is a risky endeavour. Most change initiatives fall short on their goals and produce high opportunity and process costs, which at times outweigh the content benefits of organizational change. This paper seeks to develop a framework, offering a theoretical toolbox to analyze context‐dependent barriers and enablers of organizational change. Starting from an organizational identity perspective, it aims to link contingency‐based approaches, such as environmental scan, SWOT and stakeholder analysis, with insights from organizational behaviour research, such as knowledge sharing and leadership.Design/methodology/approach – The framework is informed by long‐lasting field research into organizational change in an international policing environment. The theories in the framework are selected from the perspective of field validity in two ways; they were chosen because the topics covered by these theories emerged as relevant during the field research and therefore it can be expected th...

Examining the role of organizational variables in the salesperson job satisfaction model

Abstract: Job satisfaction has been one of the most studied variables in seeking to understand employee behaviors and attitudes. This has been especially true in sales research because salesperson job satisfaction has been shown to impact a number of key job related attitudes (organizational commitment) and behaviors (potential turnover of salespeople) (Johnston, Parasuraman, Futrell, and Black 1990; Behrman and Perreault 1984). Brown and Peterson (1993) performed a meta-analysis on salesperson job satisfaction that provides an important synthesis of research in this area. Moreover, Brown and Peterson (1994) demonstrated the consistency of several research results concerning key antecedents and consequences of job satisfaction. Importantly, they also point to certain inconclusive findings such as the role of the salesperson performance construct in the job satisfaction model.