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Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology

TLDR
In this paper, the authors extended the unified theory of acceptance and use of technology (UTAUT) to study acceptance of technology in a consumer context and proposed UTAUT2 incorporating three constructs into UTAAUT: hedonic motivation, price value, and habit.
Abstract
This paper extends the unified theory of acceptance and use of technology (UTAUT) to study acceptance and use of technology in a consumer context. Our proposed UTAUT2 incorporates three constructs into UTAUT: hedonic motivation, price value, and habit. Individual differences — namely, age, gender, and experience — are hypothesized to moderate the effects of these constructs on behavioral intention and technology use. Results from a two-stage online survey, with technology use data collected four months after the first survey, of 1,512 mobile Internet consumers supported our model. Compared to UTAUT, the extensions proposed in UTAUT2 produced a substantial improvement in the variance explained in behavioral intention (56 percent to 74 percent) and technology use (40 percent to 52 percent). The theoretical and managerial implications of these results are discussed.

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Citations
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Continuous usage of e-participation: The role of the sense of virtual community

TL;DR: The drivers that predict the post-adoption of e-participation platforms from the perspective of the sense of virtual community theory, that is the degree of affective attachment to a given community mediated by information technology, are explored.
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Analyzing key influences of tourists’ acceptance of online reviews in travel decisions

TL;DR: The results revealed that eWOM has a significant influence on travel decisions and travelers were willing to adopt information from eWom and this information was useful in their travel planning and decisions.
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Consumer acceptance of shared e-scooters for urban and short-distance mobility

TL;DR: In this article, a study using an adapted Unified Theory of Acceptance and Use of Technology (UTAUT2) is conducted to reveal factors affecting e-scooter usage from a consumer's perspective, revealing that they are mostly viewed as fun objects and perceived safety indeed impedes their usage.
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Understanding motivations to use online streaming services: integrating the technology acceptance model (TAM) and the uses and gratifications theory (UGT)

TL;DR: In this paper, the authors explored the individuals' uses and gratifications from online streaming technologies during the outbreak of the Coronavirus (COVID-19) and its preventative social distancing measures have led to a dramatic increase in subscriptions to paid streaming services.
Journal ArticleDOI

The moderating role of gender and age in the adoption of mobile wallet

Deepak Chawla, +1 more
- 01 Jul 2020 - 
TL;DR: In this article, the authors examined the factors that influence the attitude and behavioral intention towards mobile wallet adoption and examined the moderating effect of gender and age between antecedents of mobile wallets adoption and user attitude and intention.
References
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Book

Statistical Power Analysis for the Behavioral Sciences

TL;DR: The concepts of power analysis are discussed in this paper, where Chi-square Tests for Goodness of Fit and Contingency Tables, t-Test for Means, and Sign Test are used.
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The theory of planned behavior

TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
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User acceptance of information technology: toward a unified view

TL;DR: The Unified Theory of Acceptance and Use of Technology (UTAUT) as mentioned in this paper is a unified model that integrates elements across the eight models, and empirically validate the unified model.
Journal ArticleDOI

A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies

TL;DR: In this paper, the authors developed and tested a theoretical extension of the TAM model that explains perceived usefulness and usage intentions in terms of social influence and cognitive instrumental processes, which was tested using longitudinal data collected regarding four different systems at four organizations (N = 156), two involving voluntary usage and two involving mandatory usage.
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