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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Citations
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Corporate social responsibility: key issues and debates

TL;DR: The Dunstan Papers as discussed by the authors are published by the Don Dunstan Foundation to facilitate debate and action to enliven participatory democracy, and to build bridges between academic analysis, government policy and the people.
Journal ArticleDOI

Responsibility in Paradise? The Adoption of CSR Tools by Companies Domiciled in Tax Havens

TL;DR: In contrast to the recent rise to economic importance of offshore finance centres (OFCs), the topic of taxation has so far created little interest among scholars of corporate social responsibility (CSR).
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Reverse logistics disposition decision‐making: Developing a decision framework via content analysis

TL;DR: The authors extrapolated seven RL disposition decision components from a compilation of 60 variables identified in the literature and presented a decision framework that may guide future investigation and practice.
Dissertation

A triple bottom line evaluation of the impact of special events: the development of indicators

TL;DR: The authors in this article proposed a set of standardised TBL indicators, which would enable a parsimonious TBL evaluation model to be established, based on a number of collaborative projects that developed indicators to measure sustainable development.
Posted Content

CSR related management practices and Firm Performance: An Empirical Analysis of the Quantity-Quality Trade-off on French Data

TL;DR: In this paper, the authors analyzed how different combinations of Corporate Social Responsibility (CSR) dimensions affect corporate economic performance and found that the substitutability of these dimensions is highly significant for firm performance.
References
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Journal Article

Best Practice for Customer Satisfaction in Manufacturing Firms

TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
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Business marketing management : A Strategic view of industrial and organizational markets

TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
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TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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