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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Toward a “theoretical toolbox” for sustainability research in marketing

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Do socially responsible activities help hotels and casinos achieve their financial goals

TL;DR: In this paper, the authors examined the relationship between CSR and firm value and profitability for hotels and casinos, and found that hotel companies can confidently and strategically increase CSR investment to enhance both short-term and long-term performance.
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Corporate Social Responsibility and Social Entrepreneurship

TL;DR: In this paper, the authors present a theory of corporate social responsibility (CSR) and show that CSR is costly when it is an imperfect substitute, but entrepreneurs and not shareholders bear that cost.
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The Relationship between Corporate Social Performance and Corporate Financial Performance in the Banking Sector

TL;DR: In this article, the authors investigated the possible connection between social performance and financial performance in the banking sector and concluded that there is no statistically significant link that indicates any positive or negative correlation between CSP and CFP.
References
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Best Practice for Customer Satisfaction in Manufacturing Firms

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TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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