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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Journal ArticleDOI

Commitment strategies for sustainability: how business firms can transform trade-offs into win-win outcomes

TL;DR: In this article, the authors address a fundamental problem in corporate sustainability: How can corporations transform trade-offs through win-win-oriented governance strategies aimed at creating value? Drawing on new strands of research in business ethics, they employ an ordonomic perspective and proceed in four steps.
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Who Needs CSR? The Impact of Corporate Social Responsibility on National Competitiveness.

TL;DR: In this article, the link between corporate social responsibility (CSR) and competitiveness has been examined mainly at the business level, and the purpose of this paper is to improve conceptual understanding and provide empirical evidence on the link of CSR and competitiveness at the national level.
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What drives environmental practices of SMEs

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Sustainable Development and the Sustainability of Competitive Advantage: A Dynamic and Sustainable View of the Firm

TL;DR: In this paper, the authors present a proposal for a dynamic and sustainable view of the firm, considering the changes introduced into the competitive landscape by sustainable development influences the way in which companies develop their resources, capabilities and activities, fostering the persistence of competitive advantages based on knowledge and innovation.
References
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Journal Article

Best Practice for Customer Satisfaction in Manufacturing Firms

TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
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Business marketing management : A Strategic view of industrial and organizational markets

TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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Business marketing management

TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
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Industrial market segmentation

TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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