Book ChapterDOI
The Social Responsibility of Business Is to Increase Its Profits
Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.Abstract:
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.read more
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Journal ArticleDOI
A Corporate Social Performance–Corporate Financial Performance Behavioral Model for Consumers
TL;DR: In this article, a model linking corporate social performance and corporate financial performance (CSP) was presented to predict consumer moral values and information intensity in order to predict purchase intentions, and the role of information intensity and moral values in predicting purchase intentions.
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Corporate social responsibility as a source of employee satisfaction
TL;DR: In this paper, the authors identify four distinct paths through which corporate social responsibility may affect employees' relationship with their company that correspond to four universal psychological needs: security, self-esteem, belongingness, and a meaningful existence.
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Towards better embedding sustainability into companies’ systems: an analysis of voluntary corporate initiatives
TL;DR: In this article, the Corporate Integration of Voluntary Initiatives for Sustainability (CIVIS) is proposed to help company leaders better understand how to improve their company's contribution to sustainability, and to foster a holistic approach through the combination of company initiatives that would help to embed sustainability into a company's system with the least effort and maximum results.
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Greening the automotive supply chain: a relationship perspective
TL;DR: In this article, the authors explored the moderating impact of relationship conditions existing between a customer and its suppliers on the uptake and effectiveness of the customer's environmental performance requirements (otherwise known as "green suppliers").
Journal ArticleDOI
Do financial markets care about social and environmental disclosure?: Further evidence and exploration from the UK
TL;DR: In this article, the authors explored whether there is any relationship between social and environmental disclosure and the financial market performance of the UK's largest companies and found no direct relationship between share returns and disclosure.
References
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Journal Article
Best Practice for Customer Satisfaction in Manufacturing Firms
TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
Book
Business marketing management : A Strategic view of industrial and organizational markets
Michael D. Hutt,Thomas W. Speh +1 more
TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
Book
Business marketing management
TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
Journal ArticleDOI
Industrial market segmentation
Yoram Wind,Richard N. Cardozo +1 more
TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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