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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Citations
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Green spin everywhere: how greenwashing reveals the limits of the csr paradigm

Igor M. Alves
TL;DR: The authors argues that the volunteer-led corporate social responsibility (CSR) paradigm of the last decade has both coddled and promoted the proliferation of green spin, and argues that our socioeconomic activities, particularly during the past two centuries, have endangered our future on this planet.
Journal ArticleDOI

In Defense of Workplace Democracy: Towards a Justification of the Firm–State Analogy

TL;DR: In the wake of the 2008 global financial crisis, an important conceptual battleground for democratic theorists ought to be, it would seem, the capitalist firm as discussed by the authors, and we are painfully aware that the t...
Journal ArticleDOI

Social standards: Toward an active ethical involvement of businesses in developing countries

TL;DR: In this paper, the authors consider the emergence of an increasing number of industrial and company-specific codes of conduct, as well as social and environmental standards, which are characterized by a process of voluntary adherence on the part of firms to certain mechanisms or principles that seek to promote a "good society".
Journal ArticleDOI

Keeping at Arm’s Length or Searching for Social Proximity? Corporate Social Responsibility as a Reciprocal Process Between Small Businesses and the Local Community

TL;DR: In this paper, the authors examined the relationship between corporate social responsibility and locality in the small business context by studying the interplay between small businesses and local community based on the embeddedness literature and using the concept of social proximity.
References
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Journal Article

Best Practice for Customer Satisfaction in Manufacturing Firms

TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
Book

Business marketing management : A Strategic view of industrial and organizational markets

TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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Business marketing management

TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
Journal ArticleDOI

Industrial market segmentation

TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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