Book ChapterDOI
The Social Responsibility of Business Is to Increase Its Profits
Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.Abstract:
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.read more
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Journal ArticleDOI
Market orientation and business performance: evidence from franchising industry.
TL;DR: In this paper, the authors examined the relationship between top management factors, franchisor market orientation, competitive strategy, and business performance within the context of Korean Franchisor companies and found that market orientation directly increases financial and non-financial business performance.
Book
Neo-Liberal Ideology: History, Concepts and Policies
TL;DR: In this paper, Reinventing the Liberal Agenda II: Political Concepts 5. The Market: Against the State 6. Welfare: The Legitimacy of State Provision 7. The Constitution: Government and the Rule of Law 8. Property: Individualism and Ownership 9.
Proceedings ArticleDOI
Aspects of the stakeholder concept and their implications for information systems development
TL;DR: The case for a more holistic view of stakeholders in information systems is made, reflecting the current multi-faceted concerns of information systems development.
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Employing Normative Stakeholder Theory in Developing Countries: A Critical Theory Perspective
TL;DR: In this paper, the authors argue that two sets of factors tend to come together to increase the responsibilities of corporations active in developing countries to a full range of stakeholder groups: (a) the economic, political, and sociocultural) circumstances under which corporations have to operate in developing country and (b) several key normative principles, which typically do not come into play in the context of developed countries.
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A moral principles framework for human resource management ethics
TL;DR: In this paper, the authors argue that the analysis of ethical issues in human resource management is legitimate and important and that the theory of ethical relativism should be rejected and that it is meaningful to search for universal moral principles.
References
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Journal Article
Best Practice for Customer Satisfaction in Manufacturing Firms
TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
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Business marketing management : A Strategic view of industrial and organizational markets
Michael D. Hutt,Thomas W. Speh +1 more
TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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Business marketing management
TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
Journal ArticleDOI
Industrial market segmentation
Yoram Wind,Richard N. Cardozo +1 more
TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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