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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Journal ArticleDOI

Corporate Social Performance, Competitive Advantage, Earnings Persistence and Firm Value

TL;DR: In this paper, the authors show that corporate social performance (CSP) is value relevant and that, in particular, it appears to be associated with a higher coefficient on earnings, which could be attributable to either a lower cost of equity for these firms, or greater earnings persistence.
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Social Media Policies: Implications for Contemporary Notions of Corporate Social Responsibility

TL;DR: In this paper, a content analysis of 112 publicly available social media policies from the largest corporations in the world was performed to examine the extent to which social media policy facilitates and/or constrain the communicative sensibilities and values associated with contemporary notions of CSR.
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Capitalism, Governance, and Authority: The Case of Corporate Social Responsibility

TL;DR: The career of corporate social responsibility (CSR) indicates that it evolved into a field of private and self-regulation that bears all the hallmarks of new governance as mentioned in this paper, which is a reflection on the governance turn in sociolegal studies.
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Binaries need to shatter for bodies to matter: Do disembodied masculinities undermine organizational ethics?

TL;DR: In this article, the authors argue that binaries and their relationship to masculinities operate to constrain the development of corporeal or embodied ethics in organizations, and they seek to advance their deconstruction and dissolution.
BookDOI

The Metabolic Ghetto: An Evolutionary Perspective on Nutrition, Power Relations and Chronic Disease

TL;DR: A multidisciplinary analysis of the role of nutrition in generating hierarchical societies and cultivating a global epidemic of chronic diseases suggests that food waste is a major cause of disease in hierarchical societies.
References
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Best Practice for Customer Satisfaction in Manufacturing Firms

TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
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TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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