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Book ChapterDOI

The Social Responsibility of Business Is to Increase Its Profits

Milton Friedman
- pp 173-178
TLDR
When I hear businessmen speak eloquently about the social responsibilities of business in a free-enterprise system, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life as mentioned in this paper.
Abstract
When I hear businessmen speak eloquently about the “social responsibilities of business in a free-enterprise system”, I am reminded of the wonderful line about the Frenchman who discovered at the age of 70 that he had been speaking prose all his life. The businessmen believe that they are defending free enterprise when they declaim that business is not concerned “merely” with profit but also with promoting desirable “social” ends; that business has a “social conscience” and takes seriously its responsibilities for providing employment, eliminating discrimination, avoiding pollution and whatever else may be the catchwords of the contemporary crop of reformers. In fact they are — or would be if they or anyone else took them seriously -preaching pure and unadulterated socialism. Businessmen who talk this way are unwitting puppets of the intellectual forces that have been undermining the basis of a free society these past decades.

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Journal ArticleDOI

Gender Mainstreaming and Corporate Social Responsibility: Reporting Workplace Issues

TL;DR: In this article, the potential and actual contribution of corporate social responsibility (CSR) to gender equality in a framework of gender mainstreaming is investigated and the nature and extent of relevant stakeholder opportunities are investigated to explain this unfulfilled potential.
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New Tools to Foster Corporate Socially Responsible Behavior

TL;DR: In this paper, the main results of the CSR-SC research project developed by Bocconi University are presented and a detailed picture of the general scheme designed to carry out the research project and a review of the different methodologies used to support the solutions proposed.
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The effects of person-organization ethical fit on employee attraction and retention: towards a testable explanatory model

TL;DR: In this paper, an exploratory model is presented as a heuristic to indicate how individual perceptions of corporate reputation (before joining) and corporate ethical values (after joining) generate specific individual organizational senses of fit.
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Peer Effects of Corporate Social Responsibility

TL;DR: In this paper, the authors investigate how firms react to their peers' commitment to corporate social responsibility (CSR), using a regression discontinuity design that relies on the passing or failing of CSR proposals by a small margin of votes during shareholder meetings.
Journal ArticleDOI

Taking capitalism seriously: towards an institutionalist approach to contemporary political economy

TL;DR: In this article, an institutionalist political economy approach to capitalism is proposed, which is based on a set of interrelated social institutions, and as a historically specific system of structured as well as structuring social interaction within society and economy.
References
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Journal Article

Best Practice for Customer Satisfaction in Manufacturing Firms

TL;DR: In this article, the authors report the results of their investigation into the best practices of four manufacturing firms with reputations for delivering high levels of customer satisfaction, and suggest ways companies can improve their customer satisfaction measures and practices.
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Business marketing management : A Strategic view of industrial and organizational markets

TL;DR: In this paper, the authors provide a complete treatment of business-to-business marketing, including market analysis, relationship management, supply chain management, marketing strategy development and electronic commerce.
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Business marketing management

TL;DR: In this article, the authors present an overview of the business-to-business marketing environment, including how buyers buy, how to identify the customer, and how to make and move the goods.
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Industrial market segmentation

TL;DR: A conceptual approach to the segmentation of industrial markets together with results from an exploratory survey of current segmentation practices in industry and two examples to encourage appropriate use of market segmentation in planning and control of marketing strategies are presented.
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